Infrastructure Analyst

2 months ago


Warrington, Warrington, United Kingdom Matched Group Full time

Infrastructure Analyst Role: Resolve technical support escalations and support customersLocation: Daresbury office, Monday - Friday standard hoursWHY? Fast growing & leading Technology ConsultancyCompetitive basic + benefits

  • Do you have experience with Hyper-V and VMware?
  • Have you been in a 2nd or 3rd line technical support role and looking to progress your career?
  • Do you want to work for a friendly forward thinking IT Consultancy?

Our client is an established IT / Technology Consultancy serving customers across the UK. They have an exciting opportunity for an enthusiastic Infrastructure Analyst. This is a senior position within the team and you will support onboarding of customers and deputise for the team lead when needed. In this role you'll use your communication skills and technical expertise to resolve technical escalations and issues whilst also supporting the onboarding of customers. This is a great opportunity to work in a friendly forward thinking business where your career will progress quickly.

Key Responsibilities: Infrastructure Analyst

  • Resolve 3rd line technical escalations and technical issues
  • Change management and problem management in line with customer contracts
  • Act as conduit between Service Desk, Customers, and Technical Consultancy Project team
  • Support onboarding of customers and occasionally visit customer site to review processes

Experience Required: Infrastructure Analyst

  • Experience in a 2nd or 3rd line technical support role
  • Experience resolving issues with Hyper-V and VMware
  • Experience with O365, Active Directory, Microsoft Servers and basic Networking
  • Strong written and verbal communication skills
  • Driving licence + vehicle

For more information please get in touch with Katie at Matched Group:3rd Line Technical Support Engineer, 3rd Line, Technical Support Engineer, IT Support Engineer, Service Desk, MSP



  • Warrington, Warrington, United Kingdom Calibre Search Full time £45,000 - £55,000

    Senior Water Infrastructure EngineersWe are seeking skilled Senior Water Infrastructure Engineers with a strong background in wastewater and clean water systems to join our dynamic team. Our organization is engaged in numerous extensive projects within the water sector.Recently, our client has been awarded a significant framework to improve river ecosystems...


  • Warrington, Warrington, United Kingdom United Living Group Full time

    About United Living Group United Living Group is a leading provider of infrastructure, construction, and property services across the UK. We are dedicated to creating resilient infrastructure, affordable homes, and improved living spaces that benefit communities and contribute to a more sustainable future. Our diverse group of businesses includes Property...


  • Warrington, Warrington, United Kingdom DiverseJobsMatter Full time

    Position OverviewAre you an expert in requirements management with a strong interest in the nuclear sector?We are looking for a talented Requirements Management Specialist to become an integral part of our team at DiverseJobsMatter. In this pivotal position, you will contribute significantly to the development of a robust framework for overseeing...

  • Data Analyst

    7 hours ago


    Warrington, Warrington, United Kingdom Qube recruitment Full time

    This is a fantastic opportunity to join a leading infrastructure, construction and property services company working in the built environment.The Job:To gather, analyze and interpret data to inform business decisionsDevelop and maintain business intelligence dashboards and reports using Power BIWrite and optimize SQL queries to extract insights from large...

  • Financial Analyst

    1 day ago


    Warrington, Warrington, United Kingdom PHS Group Limited Full time

    About the RoleWe are seeking a highly skilled Finance Business Partner to join our team at PHS Group Limited. As a key member of our finance department, you will play a critical role in providing financial analysis and advice to senior management.Key ResponsibilitiesFinancial Planning and Analysis: Prepare and manage the annual budget, monthly forecast, and...

  • Financial Analyst

    5 hours ago


    Warrington, Warrington, United Kingdom phs Group Full time

    Job Title: Finance Business PartnerCompany: phs GroupJob Type: Full-time, PermanentLocation: Warrington (office based)Job Description:Role Overview:Prepare and manage the annual budget, monthly forecast, and detailed reporting and analysis of any variances, including plans for addressing any negative variances.Provide proactive and meaningful financial...


  • Warrington, Warrington, United Kingdom RPS Group Full time

    Senior Hydraulic Wastewater Engineer We are seeking to hire multiple Senior Hydraulic Wastewater Engineers to support various significant long-term initiatives across the UK. In addition to a range of extensive programs within the UK water sector, RPS Group has successfully secured a £100 million exclusive framework to enhance river health in the...


  • Warrington, Warrington, United Kingdom RPS Group Full time

    Senior Hydraulic Wastewater Engineer We are seeking to hire multiple Senior Hydraulic Wastewater Engineers to support various significant long-term initiatives within the UK. RPS, in collaboration with Tetra Tech, has secured a substantial framework aimed at enhancing aquatic ecosystems across the Northwest region of England. With over two decades...


  • Warrington, United Kingdom Certas Energy UK Ltd Full time

    We currently have a vacancy for a 2nd Line IT Support Analyst working in our Birchwood HQ based IT team.This exciting opportunity will be part of our IT support team to focus on process improvements, troubleshooting aged tickets and supporting desktop and device management.As a 2nd Line IT Support Analyst you will receive:Competitive rates of pay Brand...

  • Real Time Analyst

    4 weeks ago


    Warrington, United Kingdom Certas Energy UK Ltd Full time

    We are looking for Real Time Analyst to join our team, in our Warrington HQ, Monday to Friday between the hours of 8am-5pm The role will focus on the continuous improvement of our real time service and resource delivery across contact centre operations. A key requirement of this role is to optimise resource on the day. This includes; proactive shrinkage and...

  • Data Anlayst

    2 months ago


    Warrington, United Kingdom United Living Group Full time

    Company Description United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing,...


  • Warrington, United Kingdom Certas Energy UK Ltd Full time

    Customer Insight AnalystWarrington / flexible / hybridCompetitive salary depending on experience + excellent benefitsPermanentFull time 37.5 hours per weekThe roleA fabulous opportunity to support the Certas Domestic marketing strategy, delivering marketing activity and customer insight, with the customer at the heart of everything you do.What You’ll...


  • Warrington, United Kingdom Chroma Recruitment Full time

    Network Support Engineer – Networking, Firewalls, Windows, M365, VirtualisationThis vacancy is to join a small, close-knit technical team at a Managed Services provider supporting clients in the provision of IT services & assisting in the deployment of customer solutions on a BAU & project basis.You’ll be working with:LAN, WAN, VLANs, VPN &...

  • Data Analyst

    2 hours ago


    Warrington, United Kingdom Qube recruitment Full time

    This a fantastic opportunity to join one of the UK's leading infrastructure, construction and property service company's working in the built environment. The Job: To gather, analyse and interpret dataDevelop and maintain dashboards and reports using Power BIWrite and optimise SQL queries Perform data validation and quality checksIdentify trends, patterns...


  • Warrington, United Kingdom RPS Group Full time

    Principal Civil Design Engineer (Water) We are currently in the market to recruit multiple Principal Civil Design Engineers (Water), ideally with wastewater networks and/or clean water networks experience, for a variety of major long-term water industry frameworks across the UK. In addition to a range of long-term programmes across the UK water...

  • Register your Interest

    3 months ago


    Warrington, United Kingdom RPS Group Full time

    Register your Interest - Water Consultancy RPS, a Tetra Tech company, has been selected by United Utilities, one of the United Kingdom’s largest listed water companies, to be part of a £100 million single-award framework to support the improvement of river health across the Northwest of England. Under this 10-year framework, RPS will drive program...