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Network Support Engineer

2 months ago

Warrington, United Kingdom Chroma Recruitment Full time

Network Support Engineer – Networking, Firewalls, Windows, M365, Virtualisation


This vacancy is to join a small, close-knit technical team at a Managed Services provider supporting clients in the provision of IT services & assisting in the deployment of customer solutions on a BAU & project basis.


You’ll be working with:

  • LAN, WAN, VLANs, VPN & Wireless
  • Routing & Switching
  • Fortinet /FortiGate
  • Windows Server
  • VMware & Hyper-V
  • VoIP
  • M365
  • Veeam
  • Exchange
  • Active Directory
  • Azure


Day to day you’ll be:

  • Delivering outstanding customer service through understanding the user’s needs.
  • Providing technical support for a range of technologies and clients (From SME’s to Enterprise level)
  • Designing, implementing and managing network infrastructure.
  • Configuring routers, switches, access points and firewalls.
  • Taking full ownership of incidents and ensuring they are quickly prioritised appropriately
  • Getting involved in project implementations, including planning and design through to completion
  • Building, maintaining and monitoring servers, cloud solutions, hardware and networking equipment
  • Communicating and liaising verbally and in writing with all stakeholders (Internal users, customers, suppliers etc.)
  • Diagnosing and resolving complex business issues in an MS environment
  • Pursuing personal development of your skills/ knowledge base to effectively perform the role at a high standard.


Perks:

  • 25 days holidays (+Bank holidays)
  • On-call bonus
  • Industry certifications funded and more.


About the business:

They’re a growing service provider that pride themselves on their ability to deliver unique IT solutions to their clients regardless of business size or structure.


INTERVIEWS are happening now with a quick process turnaround.


If you're an IT Support engineer that is looking for your next move within a growing MSP that will offer you a large amount of autonomy and influence, then please apply with your CV.


IT Support Engineer | Network Support Engineer | 3rd Line Engineer | Network Infrastructure Engineer | Second Line Support | IT Analyst | Network Analyst | Systems Engineer