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Advisor and Caseworker

1 month ago

London, Greater London, United Kingdom hireful Full time

Our client is working to recruit a advisor/caseworker that will support social prescribing into secondary care by providing social welfare support to patients.

The role will provide caseworker/advice support to people referred into their Social Prescribing service.

The role will focus on what matters to the individual and take a holistic approach providing casework level advice on welfare benefits, housing, debt and energy advice.


The caseworker/advisor will work with their social prescribing cardiovascular team and refer to agencies at a specialist level including immigration, legal advice and debt as well as support individuals to access a range of services and activities in their local communities.

The role will build collaborative relationships, including social prescribers and support the delivery of social welfare advice training.

This is to enable health professionals to identify and connect people experiencing hardship with the support they need to improve their circumstances and prevent problems developing into crisis.

The role will help shape their Social Prescribing service so that it reflects the changing environment and helps reduce health inequalities locally.

Social welfare related matters are the main reason people access support from their Social Prescribing Cardiovascular team. They are therefore seeking an Advisor and Caseworker who will support the delivery of this exciting new project.

Essential skills, experience and knowledge

  • Commitment to the vision and mission of their organisation
  • In-depth knowledge and understanding of the social determinants of health and how they impact on integrated services in a community setting
  • In-depth understanding of the systemic inequalities and barriers that people in their community face and a commitment to
  • anti-racist and inclusive practice
  • Commitment to further developing the understanding of their work and the difference their work makes
  • Level 3 qualification in Advice and Guidance
  • Substantial experience of delivering energy, welfare benefits and debt advice including casework to Advice Quality
  • Standard (AQS)
  • Experience of a personalised approach to supporting people
  • Ability to work on own initiative, prioritise and organise own caseload
  • Ability to relate to people from different backgrounds
  • Ability to make complex information accessible
  • Excellent interpersonal and communication skills
  • Commitment to support the development of social policy work
  • Ability to liaise with other professionals and organisations
  • Tact and diplomacy to deal with sensitive and confidential information
  • Experience of working in collaboration with partners and stakeholders
  • Flexibility and a willingness to work in innovative and non-traditional way
Desirable

  • Ability to speak a community language (e.g. Bengali)
  • Experience of monitoring and reporting on advice services to contract standards and specifications
  • NEA Level 3 Energy Awareness or willingness to work towards it

Location:
Tower Hamlets

Job Type:
Part time, 21hours per week

Contract Type:
Permanent

Salary:
£32,082 per annum (pro rata to £19,248 p.a 0.6 FTE)


You may also have experience in the following: Social Welfare, Social Liaison, Social Worker, Social Prescribing Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, etc.


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