Physiotherapy Administration Support Apprentice in Cardiff
2 months ago
We are seeking an enthusiastic and motivated individual, who shares our core values, to work as a Physiotherapy Administration Support Apprentice within our Outpatient Physiotherapy service.
The role will primarily work in either our centralised administration hub at Cardiff Royal Infirmary or University Hospital of Wales.
The post holder will be part of a friendly and supportive team working in a busy Outpatient service. Good communication and interpersonal skills are essential for this post
To attend regular review meetings with the supervisor and assessor, leading to an Apprenticeship Qualification in Digital Application Support Level 2.
This qualification consists of:
- Level 2 Diploma in Digital Application Support (QCF)
- Essential Skills - Application of Number (AON) Level 1
- Essential Skills - Communication Level 1
- Essential Skills – Digital Literacy Level 2
- Foundation Apprenticeship in Digital Application Support
This post is fixed term for 15 months to meet the needs of the service.
Main duties of the job
The successful applicant will provide administration and clerical support to the Outpatient Physiotherapy service, these duties include, call handling, working with data entry processes, waiting list management, reception desk roles, as well as contributing to the general running of the departments.
We are searching for someone who shares our values that:
We care about the people we serve and the people we work with
- We trust one another
- We respect each other
- We take personal responsibility
- We treat people with kindness
- We act with integrity
Post holders will be expected at all times to behave in accordance with our values demonstrating commitment to the delivery of high quality services to patients.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
For further details on these aspects of the job role please see job description and person specification.
Please note if you are already degree qualified you will be ineligible to apply due to Welsh Government funding criteria on the level 2 qualification.
The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.
Person specification
Qualifications
Essential criteria
- Minimum of 5 GCSEs (Grades A-C) including Maths and English
Experience
Essential criteria
- Knowledge of Microsoft Packages
Desirable criteria
- Work Experience
- Skills & Abilities
Essential criteria
- Good Communication Skills / Ability to Work as part of a team
- Personal Attributes
Essential criteria
- Self Motivated & Enthusiastic / Flexibility regarding shift pattern
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