Volunteer Community Lead
4 weeks ago
It offers a safe space for anyone to discuss anything, including topics such as sexuality, gender identity, sexual health, and emotional well-being and more.
Handling over 17,000 conversations each year, their services continue to be in high demand, with their network of volunteers overing a vital service to people across the country in times of need, but also proving incredible insights into the issues that impact the LGBTQIA+ community the most.
Since 2021 the organisation has been on a journey to establish a staff team to oversee day-to-day operations within the charity.
Prospectus is delighted to be supporting Switchboard as they look to appoint a Volunteer Community Lead to join the organisation.
This position is offered on a full-time, hybrid basis with 2 days working in the London office a week and the remaining flexibly from home.
The role:
This brand-new role sits within the staff team at Switchboard and reports directly to the Head of Volunteering and Training.
As the charity looks to cover its rota more effectively, they are working towards recruiting and training around 100 new volunteers in 2024, taking the total membership to around 350.
This number will continue to grow each year, until they are able to handle ALL of the calls, IMs and emails the service receives.
With this in mind, Switchboard wants to ensure they not only retain new volunteers for a number of years, but that each volunteer books regular shifts, are looked after and feel welcomed and an important part of an active, vibrant and inclusive community.
This role reports into the Head of Volunteering and Training and oversees four main areas: volunteer socials, wellbeing initiatives, celebrations and EDI endeavours.
This role is key to ensuring the charity retains, nurtures and engages volunteers within Switchboard, and that they create a community of volunteers which reflects the rich diversity of the wider LGBTQIA+ community.
This vital role will entail, delivering a range of in-person and online engagement events throughout the year, managing the Pride activations for 2025 and onwards, overseeing Switchboard's programme of volunteer celebrations, managing wellbeing initiatives and ensuring Switchboard continues to celebrate being a rich, diverse and inclusive organisation.
The person:
The successful candidate will have extensive experience of organising and producing social and professional events of all shapes and sizes.
They will have strong exposure to EDI initiatives and will have a natural interest, or actual experience in promoting wellbeing in the work-place.
This person will have outstanding people skills as the soft skill aspects of this role will be absolutely critical to its success.
It will be important that this person demonstrates a broad understanding of the issues and challenges people from the LGBTQIA+ community face in their everyday lives.
Similarly, this person will need to appreciate that these issues and challenges will also be faced by Switchboard's community of volunteers as a result.
You will have extensive experience of organising social gatherings in a professional or volunteering setting, both large and small, collating and analysing data to measure effectiveness & impact, managing third party supplier & contractor relationships, in addition to having a collaborative, communicative & empathetic approach to mobilising networks and driving forward levels of customer service and Volunteer experience.
This person will be comfortable with public speaking and engaging audiences, will be highly organised and above all, fully committed to the work of Switchboard, becoming a natural advocate for the organisation both internally and externally as a result.
This person will need to be able to manage all in-person events, wherever they are based, so some locational flexibility will be required.
Switchboard is committed to growing a team which reflects the communities it serves, so they actively encourage applications from candidates with lived experience and from all marginalised communities.
-
Volunteer Community Coordinator
3 weeks ago
London, Greater London, United Kingdom PROSPECTUS Full timeAbout the Organization:Switchboard provides a vital listening service for LGBTQIA+ communities across the UK. It serves as a secure environment for individuals to discuss various topics, including sexuality, gender identity, sexual health, and emotional well-being.With over 17,000 conversations handled annually, the demand for their services remains high....
-
Community Engagement Volunteer
3 weeks ago
London, Greater London, United Kingdom Creative Support Full timeJoin us as a Community Engagement Volunteer with Creative SupportAre you someone who enjoys engaging conversations and has a compassionate nature?Do you aspire to assist individuals in building self-esteem and connecting with their surroundings?Facilitate and curate activities that resonate with the interests of those you support, particularly in areas such...
-
Community Engagement Volunteer Coordinator
3 weeks ago
London, Greater London, United Kingdom Octavia Full timeOctavia is committed to enhancing the involvement of volunteers in our community initiatives over the coming years. This position will primarily concentrate on our charity shop volunteer program, with opportunities to expand support to additional initiatives in the future.As a vital member of our dedicated team, you will be responsible for the recruitment,...
-
Community Engagement Volunteer Manager
3 weeks ago
London, Greater London, United Kingdom Octavia Full timeAt Octavia, we aim to enhance our volunteer support across various community initiatives over the next few years. This position will concentrate on our charity shop volunteer program, with opportunities to extend support to additional initiatives in the future.You will collaborate with a committed team responsible for the recruitment, training, recognition,...
-
Community Engagement Volunteer Manager
3 weeks ago
London, Greater London, United Kingdom Octavia Full timeAt Octavia, we are dedicated to enhancing the number of individuals volunteering in support of our community initiatives over the next few years. This position will primarily concentrate on our charity shop volunteer program, with opportunities to extend involvement to other initiatives in the future.You will collaborate with a committed team responsible for...
-
Community Engagement Volunteer
3 weeks ago
London, Greater London, United Kingdom Alzheimer's Society Full timePosition Overview If you are passionate about connecting with individuals and providing support to those impacted by dementia, this volunteer opportunity may be ideal for you. As a Community Engagement Volunteer, your role will involve fostering a welcoming environment for individuals affected by dementia. You will assist in facilitating social interactions...
-
Literacy Support Volunteer
3 weeks ago
London, Greater London, United Kingdom High Trees Community Development Trust Full timeESOL Literacy Volunteer High Trees Community Development Trust is looking for a dedicated ESOL Literacy Volunteer to assist individuals in improving their reading and writing capabilities. The ideal candidate will possess a friendly demeanor and a creative approach, demonstrating a genuine enthusiasm for fostering confidence in English language learners....
-
Community Outreach Volunteer for ASB
3 weeks ago
London, Greater London, United Kingdom Victim Support Full timeCommunity Outreach Volunteer for ASB Victim Support is dedicated to providing assistance and information to individuals affected by crime. As a Community Outreach Volunteer, your role will be pivotal in helping us connect with and support more victims in need. Role Overview As a volunteer, you will engage with your local community to raise...
-
ASB Volunteer for Community Outreach
3 weeks ago
London, Greater London, United Kingdom Victim Support Full timeCommunity Engagement Volunteer Opportunity As a Community Engagement Volunteer with Victim Support, you will play a crucial role in reaching out to individuals affected by crime, providing them with essential information and support. Role Overview In this position, you will utilize your local insights to effectively communicate the services we offer and how...
-
Community Engagement Volunteer
3 weeks ago
London, Greater London, United Kingdom Alzheimer's Society Full timePosition Overview If you have a passion for connecting with individuals and wish to assist those impacted by dementia, this volunteer opportunity might be ideal for you. As a Community Engagement Volunteer, your role will involve supporting and motivating individuals affected by dementia to participate in various activities and socialize within a group...
-
Community Engagement Volunteer
3 weeks ago
London, Greater London, United Kingdom Alzheimer's Society Full timePosition Overview If you have a passion for connecting with individuals and wish to assist those impacted by dementia, this volunteer opportunity may be ideal for you. As a Community Engagement Volunteer, your role will involve providing support and motivation to individuals affected by dementia, encouraging them to participate in various activities and...
-
Senior Volunteering Programme Lead
1 week ago
London, Greater London, United Kingdom Imperial Health Charity Full timeJob SummaryThe Senior Volunteering Manager will be responsible for leading key areas of our volunteering programme, inspiring and empowering team members to deliver high-quality experiences for our volunteers.Key ResponsibilitiesSet high expectations for team members, ensuring they deliver exceptional programme outcomes and quality experiences for...
-
Senior Volunteering Programme Lead
1 week ago
London, Greater London, United Kingdom Imperial Health Charity Full timeJob SummaryThe Senior Volunteering Manager will be responsible for leading key areas of our volunteering programme, inspiring and empowering team members to deliver high-quality experiences for our volunteers.Key ResponsibilitiesSet high expectations for team members, ensuring they deliver exceptional programme outcomes and quality experiences for...
-
Management Supervisor
1 day ago
London, Greater London, United Kingdom Volunteer Hospitality Llc Full timeJob Summary:We are seeking a skilled Management Supervisor to join our team at Volunteer Hospitality Llc. As a Bereavement Support Team Lead, you will play a vital role in providing emotional support to families who have lost loved ones.Key Responsibilities:Provide one-on-one support to families, actively listening to their concerns and offering guidance and...
-
Management Supervisor
1 day ago
London, Greater London, United Kingdom Volunteer Hospitality Llc Full timeJob Summary:We are seeking a skilled Management Supervisor to join our team at Volunteer Hospitality Llc. As a Bereavement Support Team Lead, you will play a vital role in providing emotional support to families who have lost loved ones.Key Responsibilities:Provide one-on-one support to families, actively listening to their concerns and offering guidance and...
-
Volunteer Tutor for ESOL Literacy
3 weeks ago
London, Greater London, United Kingdom High Trees Community Development Trust Full timeESOL Literacy Volunteer High Trees Community Development Trust is looking for a dedicated ESOL Literacy Volunteer to assist individuals in improving their reading and writing capabilities. The ideal candidate will possess a friendly demeanor and a creative approach, demonstrating a genuine commitment to fostering confidence in English language learners. This...
-
Senior Volunteering Officer
1 day ago
London, Greater London, United Kingdom Imperial Health Charity Full timeJob Summary:The Senior Volunteering Officer will play a key role in developing and implementing volunteering strategies that support the NHS Trust services across North West London Community. This role will focus on enhancing the volunteering experience for our community sites, working closely with Trust staff and partner organizations to design, launch, and...
-
Senior Volunteering Officer
1 day ago
London, Greater London, United Kingdom Imperial Health Charity Full timeJob Summary:The Senior Volunteering Officer will play a key role in developing and implementing volunteering strategies that support the NHS Trust services across North West London Community. This role will focus on enhancing the volunteering experience for our community sites, working closely with Trust staff and partner organizations to design, launch, and...
-
Senior Volunteering Manager
2 days ago
London, Greater London, United Kingdom Imperial Health Charity Full timeJob SummaryThe Senior Volunteering Manager will be responsible for leading key areas of our volunteering programme, inspiring and empowering team members to deliver high-quality experiences for our volunteers.Key ResponsibilitiesDevelop and implement strategies to enhance programme delivery and outcomesSet high expectations for team members, ensuring they...
-
Senior Volunteering Manager
2 days ago
London, Greater London, United Kingdom Imperial Health Charity Full timeJob SummaryThe Senior Volunteering Manager will be responsible for leading key areas of our volunteering programme, inspiring and empowering team members to deliver high-quality experiences for our volunteers.Key ResponsibilitiesDevelop and implement strategies to enhance programme delivery and outcomesSet high expectations for team members, ensuring they...