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Front Office Manager

4 months ago


London, Greater London, United Kingdom The Botree Full time
Front Office Manager - London

The Botree luxury hotel are thrilled to announce an exciting opportunity for a Front Office Manager to join us.
Our Front Office Manager ensures that all guest needs are not just met, but exceeded, while maintaining strict adherence to operational standards. Through the promotion of knowledge, expertise, and a warm personality, our Front Office Manager consistently delivers exceptional guest experiences.

In addition to fostering a pleasant and positive atmosphere, the Front Office Manager promotes efficiency, courtesy, and confidence within the department, ensuring all guest requests are handled promptly and professionally.

What we expect our Front Office Manager to bring:

Previous, relevant experience in a luxury hotel.Ability to communicate effectively with colleagues and guests.Strong leadership abilities with a proven track record of effectively managing teams and fostering a positive work environment.Proficiency in written and spoken English.A distinctive, professional, and warm personality.Alignment with our core values: Truth, Love, and Compassion. What we offer: As a Front Office Manager, you will enjoy a range of benefits, including:Birthday Bonanza: An extra day off on your birthday.50% discount on food and beverage.New team member experience: A meal for two at LAVO.Complimentary overnight stay for two at The BoTree or Lincoln Plaza, London on your one-year work anniversary 100 gift upon the arrival of a new baby or adopted child.Cycle to work scheme.Access to the gym at our sister hotel, Lincoln Plaza, London.Recommend a friend bonus: Up to 750 if you refer a friend to work at The BoTree or LAVO.Health Assured: Employee Assistance Program. Join The BoTree today and let your passion for contemporary hospitality flourish