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Front of House Team Leader/Office Manager
2 months ago
Job Title: Front of House Team Leader/Office Manager
Location: Soho
Contract Details: Permanent
Salary: £40,000 - £45,000
Job Summary:
We are seeking a charismatic and adaptable Front of House/Office Manager to join our team on a permanent basis. As the Front of House/Office Manager, you will be responsible for providing a full front of house service, ensuring a professional and personable welcome for colleagues and clients.
Key Responsibilities:
- Front of House Service: Offer a full front of house service for a busy, fast-paced Reception area.
- Client and Colleague Welcome: Meet and greet colleagues and clients, providing a personable and professional welcome.
- Meeting Room Management: Manage and coordinate meeting rooms, including set-up and video conferencing.
- Relationship Building: Build and maintain good relationships internally and externally, communicating in a professional and effective manner.
- Event Management: Ensure the smooth running of internal events, booking catering facilities, and organising lunches.
- Office Maintenance: Keep meeting rooms and office areas tidy and ensure kitchen facilities are fully stocked and clean.
- Point of Contact: Act as the main point of contact for the London office to all employees.
- Administrative Tasks: Review and maintain cost-effective administration procedures, including archiving, stationery, access cards, lockers, and post and courier requirements.
- Facilities Management: Liaise with Facilities, Contractors, and Building Manager regarding maintenance or cleaning issues within the office/communal areas.
- Health and Safety: Oversee Health and Safety and Environmental issues for the offices.
- Team Collaboration: Work alongside the existing front of house team.
- Additional Duties: Handle any other duties commensurate with this level of post.
Requirements:
- Charismatic Team Player: Charismatic team player with excellent interpersonal skills.
- Adaptable and Hands-on: Adaptable and hands-on with a can-do attitude.
- Communication Skills: High level of written and oral communication skills.
- IT Skills: Good IT skills and experience using MS Word, Excel, Access, and PowerPoint.
- Problem-Solving: Ability to use initiative to resolve problems.
- Organisational Skills: Good organisational and prioritisation skills.