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Registered Care Manager

2 months ago

Norwich, Norfolk, United Kingdom Invest Solutions Limited Full time

We are currently seeking to recruit a highly passionate, motivated and dynamic Registered Care Manager to join us in developing home care service in Norwich, Norfolk and the surrounding towns and villages.

Verity Healthcare is a pacesetting and leading national provider of care at home, supporting our customers with dignity and respect and enabling them to remain as independent as possible in the comfort of their own homes.

We are offering a salary of up to GBP37,000 pa depending on experience and relevant qualifications.

We're also offering a generous benefits package which includes:

Ongoing training and support.

Refer a friend bonus

Company car for business use

Supportive team and management.

Progression opportunities

Company Pension

This is an exciting opportunity that is well-fitted for an ambitious individual, seeking to make a difference to individuals lives.

The right candidate must meet the requirements below:

Experienced in the delivery of high-quality care to meet various needs.

Able to manage, motivate and direct people in a fast-paced environment

Knowledgeable of CQC Essential Standards of Quality and Safety

CQC knowledge and previous ratings of good/outstanding

NVQ Level 5 - Leadership & Management or Level 4 - Health and Social Care

Minimum 3-years experience as Registered Manager for LD or similar needs

Previous experience as a Registered Manager or similar roles

Fully computer literate with admin and staff management skills

Implementing policies and procedures

Confident in managing a diverse team of staff members

IT proficient and help transition to electronic records

Clean UK Driver s Licence

The main duties & responsibilities of the Care Manager include:

Actively participate in the growth and development of the business within the area.

Ensure a full assessment of each customer s needs and associated risks is carried out, prior to commencement of service delivery

Conduct audits and checks for the safe delivery of the service in line with legislative requirements and company policy and procedures.

Ensure that high-quality person-centred care to all individuals within the service to enable them to live independently as possible

Maintain privacy and confidentiality with all customers and keep all information about customers, their representatives and families secure and confidential

Maintain complete and accurate records and reporting systems in accordance with legal requirements

Promote the rights of each customer and keep their wishes at the centre of their care and support

Work closely with stakeholders eg. CQC, local authorities Families, Charities, etc

Regular monitoring and evaluating of policies and procedures

Maintain and Manage - Administration, Records, Risks, Safeguarding etc

Developing skills of service users enabling them to live independently

Deliver service that ensures duty of care to service users and staff

Manage the effective recruitment, induction and training of the office team e.g. coordinators & supervisors

Identify ongoing training needs and make sure staff are up to date with current best practice

Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements

Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care assistants are sick or absent

Actively participate in the recruitment process and training

We would like to hear from individuals who meet the requirements above.

Industry

Hospital & Health Care