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Residential Care Manager
2 months ago
Elite Care Recruitment is seeking an exceptional Registered Manager to lead our client's family-owned care home in Norfolk.
About the Role:
The successful candidate will oversee the daily operations of the home, ensuring high-quality care and support to residents while meeting financial targets and maintaining full occupancy.
Key Responsibilities:
- Leadership and Direction: Promote a culture of kindness, compassion, and empathy among the staff team.
- Staff Management: Recruit, train, motivate, and retain a team of skilled care professionals committed to delivering person-centred care.
- Regulatory Compliance: Ensure the home meets all regulatory requirements, including those set by the Care Quality Commission (CQC), and maintain excellent standards of care and support.
- Financial Management: Manage the home's budget, ensuring financial targets are met and costs are effectively managed.
- Marketing and Business Development: Develop and implement a strategic marketing plan to maintain full occupancy and promote the home's services to potential residents, families, and stakeholders.
- Relationship Building: Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns.
- Administrative Tasks: Oversee all records to ensure the home's administrative tasks are completed in a timely and efficient manner.
- Performance Monitoring: Continuously monitor and evaluate the home's performance, identifying areas for improvement and implementing necessary changes.
- Risk Management: Manage and mitigate risks effectively, ensuring a safe and secure environment for residents and staff.
Requirements:
- Previous experience managing a nursing / residential home.
- A strong working knowledge of CQC standards.
- Excellent communication skills and the ability to maintain effective working relationships with internal and external professionals, families, and visitors.
- A proven track record of marketing and business skills within the private care sector, running a commercially successful care home.
- Enthusiasm and passion for developing high levels of person-centred care.
- Ability to actively participate in the growth and development of the care service.
- Education and qualification.
- Preferably NMC registered nurse with relevant post-registration experience (desirable but not essential).
