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Sales Operations Manager
2 months ago
Employment Type Permanent
Country United Kingdom
Location Liverpool
Business Area Commercial
Workplace Type Hybrid
About Princes The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures 350 different food and drink products responsibly sourced and enjoyed by consumers every day. None of this would be possible without striving to be an employer of choice, where our colleagues are proud to represent our business.
Role Description
Job Purpose
- Lead all activities across Sales Operations aligned to the overarching CS&P strategy.
- Ensure Princes Brand performance is optimised through instore execution and field sales.
- Effectively measure and report performance at customer and store level, adopting a continuous improvement approach.
- Understand Customer, Brand and Category strategies and interpret these to a sales operation's activation plan.
- Develop and execute a sales operation plan aligned to customer calendars and brand activations.
- Manage all field sales requirements working closely with category and sales teams and analyse and report on results.
- Identify and analyse customer / store level metrics that provide insights for range and space and shopper activities.
- Lead and project manage all in store display opportunities.
- Work closely with supply chain teams to understand best value display creation solutions.
- Lead all customer sales operations relationships.
- Lead and manage all field sales agencies and utilise Group spend effectively and synergistically.
- Project manage delivery of all display requirements and instore POS activations.
- Measure and report on compliance. Develop solutions / mitigations for non-compliance.
- Proactively identify and propose sales operation opportunities that enhance our relationship with customers or performance of brands.
- Understand opportunities within channel / customer for sales operations activations.
- Monitor and take learning from other brand activations in store. Bring instore thinking into the business.
Knowledge, Skills & Experience
- The job holder will have strong experience across category, sales and/or customer marketing disciplines.
- A proven team leader and collaborator.
- Graduate calibre with shopper and / or customer/supply chain bias.