Digital Lead

1 month ago

London, Greater London, United Kingdom Faith in Kids Full time

Faith in Kids has been going through an exciting season of change, development and growth. Strategically we seek to go wider and further, to reach new audiences. We also want to do that in a digitally accessible way. This is a newly created role to bring expertise in the digital field into Faith in Kids, to establish best practice and help shape and guide our future direction in this space. This role will consider our other strategic objectives, draw on their digital experience and help us to innovate.

Whilst this role reports into the Communications Director, the remit of this role is across the organisation and will require working in a matrix structure. Aspects of this role will be informed by the Ministry Director and the Written Resources Team Manager, to ensure our outputs are coherent and aligned with the broader ministry plans. This role will also work closely with our Creative Lead and our network of creative freelancers.

Whilst this role is strategic in nature, there is also a strong focus on the execution of our digital projects - the first of which will be managing the rebuild and redesign of our website with an external partner. Strong project management skills will be vital. The role will also help shape strategy and delivery across search, our social media channels, video and our podcast streams. We are looking for an individual with a breadth of skills to manage projects in house as well as working with specialist partners for appropriate projects.

Role & Responsibilities

General responsibilities

  • Work closely with the Communications Director, Ministry Director and Written Resources Team Manager to shape strategy for our digital channels included in the annual plan
  • undertake a strategic review of existing digital platforms/outputs and make proportional recommendations for a stepchange in all digital channels
  • Explore opportunities to pioneer new digital engagement opportunities that assist Faith in Kids meeting it's strategic goals
  • Project manage digital media outputs (e.g. a film) from the point of strategic approval through to distribution
  • Coordinate with and develop strong working relationships with external suppliers/contractors/freelancers
  • Work closely with staff, contractors and suppliers to coordinate the production of high quality digital outputs for churches and families
  • Develop and maintain a robust and efficient digital media production process, delivering all outputs to time, to budget and to the pre-agreed level of quality
  • Coordinate multiple concurrent digital media projects
  • Provide project progress updates to the leadership team, trustee board and wider staff team as required at team days/team meetings
  • Stay up to date with digital trends, changes and best practice
  • Invest in your continual professional development and share your expertise by bringing a wider digital literacy to the organisation through training / team development sessions
  • Create or connect with a pre-existing group of like minded digital professionals in other christian organisations to enhance knowledge and best practice

Measurable outputs:

  • All digital projects delivered on time, to the agreed quality and to the agreed budget
  • Input to strategic vision for Faith in Kids and digital outputs within the annual plan
  • Quarterly project progress reports completed by the deadline for trustees meetings
  • KPIs for our digital channels (reach & engagement)

Culture:

  • Clearly live out and embrace the values of Faith in Kids
  • Clearly demonstrate a heart and passion for the charity
  • Sincere acceptance, understanding and practice of the Christian ethos, vision and mission of the charity

Other responsibilities include:

  • Being willing to pray with staff and fully engage with our Christian culture
  • Being willing to encourage friends and family to support the work of Faith in Kids, if appropriate
  • Attendance at staff events and conferences
  • Undertake all role appropriate training

The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances and needs of the organisation.

Person Specification

Education:

  • Degree level or equivalent qualifications
  • Project Management Qualification or willingness to work towards it

Experience:

  • Essential
    • 3+ years or equivalent digital experience
    • Broad knowledge and experience across multiple digital channels
    • Able to analyse data and make recommendations on how to improve effectiveness
    • Proven experience of creating and implementing successful digital strategies
    • Working with a senior team to shape and inform strategic direction
    • Working with internal and external teams on a range of digital outputs
    • Working creatively with tight deadlines and multiple concurrent projects
    • Delivering projects on-time, to budget and to agreed quality levels
  • Desirable
    • Working in a Christian organisation
    • Children's ministry experience

Skills/Abilities:

  • Knowledge of digital platforms including Google Analytics, Wordpress, YouTube, social media platforms and design and video production packages
  • Excellent organisational skills
  • Excellent written and verbal communication skills
  • Ability to work accurately, quickly and with attention to detail under pressure
  • Ability to make quick decisions and work in a proactive manner
  • Personable, friendly and a positive attitude
  • Ability to work using own initiative
  • A love for excellence
  • High emotional intelligence and ability to understand the human factors involved in the role
  • Ability to collaborate across teams, departments and external parties
  • Confident computer user including office, g-suite, video platforms and project management systems
  • Ability to adapt and learn new things quickly
  • Ability to drive projects and deliver results
  • Ability to project manage and meet deadlines and budgets

Christian Commitment

  • The candidate must be able to give both verbal assent to and practical demonstration of Faith in Kids Statement of Faith and organisational values
  • Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with the Statement of Faith
  • Must be part of a local church

Safeguarding

All adults working in, or on behalf of Faith in Kids have a responsibility to safeguard and promote the welfare of children and adults. This includes: a responsibility to ensure a safe environment in which Faith in Kids can operate. Identify children and adults where there may be safeguarding concerns and to follow the Faith in Kids Safeguarding Policy in addressing any concerns appropriately.

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