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Senior Surveyor

2 months ago

London, Greater London, United Kingdom The Crown Estate Full time

Join our team at The Crown Estate as a Senior Surveyor and play a pivotal role in managing our commercial properties with excellence and inclusivity. We are committed to creating a workplace where everyone can thrive and contribute their unique skills and experiences.

As a Senior Surveyor, you will oversee the East & South St James's portfolio, ensuring the effective management of properties while prioritising compliance, tenant satisfaction, and operational efficiency.

Key Responsibilities:

  • Promote a culture of health and safety compliance, prioritising safe operation and working practices across allocated assets.
  • Cultivate strong customer relationships, providing exceptional experiences from entry to exit to enhance tenant satisfaction and retention rates.
  • Foster positive relationships with third-party contacts, including contractors, local community organizations, and small business groups.
  • Manage services, lease enforcement, and application processing, offering strategic recommendations and resolving disputes effectively.
  • Coordinate property maintenance, compliance, and health & safety reporting in collaboration with facilities management and suppliers.
  • Prepare, review, reconcile, and recharge service charge budgets to ensure financial transparency and efficiency.
  • Serve as a direct interface with clients, providing regular updates and reports while supporting the Associate Director.
  • Assist with leasing activities and information coordination, contributing to the achievement of business plan objectives and KPI support.
  • Conduct regular property inspections to uphold asset quality and ensure tenant compliance with lease terms.
  • Implement sustainable practices to enhance property efficiency and reduce operational costs.
  • Mentor and provide on-the-job training to junior colleagues to support their professional development.

    Qualifications, Experience, and Skills:
    • MRICS certification with a minimum of 2 years of post-qualification experience.
    • Extensive property management experience, particularly with office and retail properties.
    • Desirable experience in people management for surveyor oversight and team development.
    • Crisis management and emergency response planning experience preferred.
    • Advanced negotiation skills for effective lease negotiations and tenant dispute resolution.
    • Familiarity with real estate software systems for property management.
    • Strong understanding and application of Landlord and Tenant legislation.
    • Proficiency in lease interpretation and service charge management.
    • Excellent communication skills with a commitment to delivering outstanding customer service.
    • Effective task prioritisation and time management abilities.
    • Analytical proficiency, particularly with Excel, for data-driven decision-making.
    • Experience managing large, multi-tenant buildings and thorough knowledge of health and safety requirements.
    • Proactive problem-solving skills to address potential issues promptly.
    • Adaptability to evolving market conditions and regulatory changes.
    • Leadership qualities that inspire teamwork and foster accountability.

      Join us in shaping the future of commercial property management with integrity, innovation, and excellence. Apply now to make a meaningful impact as a Senior Surveyor.

      We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK ).

      We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity.

      If you have any questions about our recruitment process or would like to talk about adjustments, please contact us on