Product Test Analyst

1 month ago

Belfast, United Kingdom Kainos Full time
When you join Kainos, you get to think beyond limitations to make an immediate and positive impact – like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday.You'll be part of a people-first culture that is growing around the world. We're a creative, committed, and diverse group of individuals who succeed as a team.At Kainos your ideas are heard and valued and you'll leave a legacy that you can feel proud of. Join us and discover how our people write our story.

As a Product Test Analyst at Kainos, you will work as part of a large global team supporting our successful cloud-based SmartTM Automated Test, Audit and Shield Applications across our world-wide Client-base.

You will work co-operatively with colleagues to understand customer requirements, and with the guidance from more Senior Consultants, help provide Customer value-add service from the SmartTM Product Suite.

You will be responsible for:

  • Providing Testing support to our customers as part of the Kainos SmartTM Product Servcies Team, enabling our customers to maximise value-add from the Kainos SmartTM Product Suite by:
    • Creating value-add test packs to assist with customers testing during Workday Implementations.
    • Liaising directly with customers on a regular basis as part of the SmartTM Product Services Team.
  • Utilising our Automation Suite to help our Customers go live with confidence using the SmartTM Automated Test, Audit and Shield Applications.
  • Understanding Customer Needs – You will perform analysis of Customer's Workday configuration and understand the specific configuration across a range of areas that drives their business.
  • Defining, Designing, Building and Refining Test Packs - From initial discovery of the Customers' specific configuration, you will help define the scope of appropriate tests to be created, ensuring they are aligned with the Customer's test strategy. You will utilize the test scope to design and build test packs in Kainos SmartTM, achieving a balance of efficiency versus added value for the Customer.
  • Customer Upskilling - You will help transfer knowledge of the SmartTM Automated Test, Audit and Shield Applications to Customer teams and colleagues.
  • Contributing to Continuous Improvement - Outside of Customer engagements, you will contribute to the continuous improvement of the Kainos SmartTM Test, Shield and Audit products by suggesting new features & functionality and liaising with Product Management on the creation and testing of features, fixes etc.
  • Working as part of team - You will deliver as part of a team, supported by experienced consultants and supporting junior team members. You'll also support your colleagues to foster an inclusive culture in all that you do.

Minimum (essential) requirements:

  • Excellent customer focus, with experience in a customer-facing environment.
  • Business, Finance, Computer Science or related degree to an honours level.
  • Positive can-do attitude with the ability to work independently and to adapt your style and practices in order to respond to changing circumstances and customer needs.
  • Clear and effective communicator (both written and verbal). Due to the interactive nature of the role, our team members must be able to communicate effectively with both customers and colleagues.
  • Ability to prioritise, plan workload and meet key deadlines.
  • Ability to apply all relevant standards and procedures to your own work, maintaining high levels of quality and accuracy at all times.
  • Good commercial awareness and understanding of project and business dynamics.
  • Excellent attention to detail.
  • Capable of working within (remote) teams and alongside customers, as well as individual tasks with limited supervision.

Desirable

  • A developed understanding of manual and automated testing.
  • Exposure to software development, business analysis or quality assurance/test consulting environment.
  • Experience in the implementation of on-premise or cloud-based Financials / Business Applications such as CRM, ERP, BI or HCM.
  • Experience of the Workday Application Suite.

So what are you waiting for? Let's write the next incredible chapter of our story together.

Embracing our differences

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

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