Training Coordinator in Wellingborough)
2 months ago
Training Coordinator
Location: Wellingborough
Salary: £29,378 gross per annum
The Role
The Training department are looking for a Training Coordinator for the Wellingborough office. The role will be suited to someone who creative, able to work on their own initiative, and a strong communicator. The ideal candidate will have the ability to create a variety of training materials in various formats, and professionally deliver to Vizion employees at all levels.
Role Profile:
Creation and delivery of engaging training materials and resources that support learner engagement and knowledge transfer which will include but is not limited to videos, presentations, handouts, workbooks, Quizzes, training feedback forms
Participate in supporting and delivering blended learning and development programmes for all levels in Customer Services, fully exploring and utilising the Learning Management System to move to a more digital employee learning experience
Liaise with NAMS in order to create external training to clients and repairers for on and offsite delivery
Liaising with Line Managers at all sites to effectively identify, schedule and deliver training solutions participation in all aspects of internal and external training preparation, recording and analysis alongside other administration duties as required
Drive continuous improvement of employee satisfaction using internal and external feedback from customers and colleagues to seek opportunities for enhancing training content
Monthly reporting of training completions as required
Periodically report on training programme effectiveness and success
Liaise with IT to source, develop and manage an effective training management platform
Skills and Qualifications
The successful candidates will
Have an excellent work ethic
Have your own transport, as you will be required to travel to other business locations
Have effective communication and team working skills
Have the ability to work unsupervised
Have the ability to work co-operatively and collaboratively at all levels
Be customer centric
Be performance driven
Be able to work to agreed targets and objectives
Be organised and pro-active
Have strong analytical skills to identify and deliver improvements
Be IT literate with a strong working knowledge of Microsoft applications, and creation and delivery of presentations and training videos
Be confident and creative
Be adaptive to different learning styles
Be an effective problem solver
Be able to work alone and without direction
Be able to liaise with different level of stakeholder
Benefits
29 days annual leave, including statutory bank holidays
Additional birthday holiday day
Holiday Purchase Scheme (on completion of probation period)
Employee Assistance Programme, including counselling and 24/7 GP
Company events and functions
Free food days
Free parking
Close to shops and amenities
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
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