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Client Services Coordinator

2 months ago


Wellingborough, Northamptonshire, United Kingdom Marlowe Kitchen Fire Suppression Full time
Client Services Coordinator - Wellingborough

Become a part of our dedicated team at Marlowe Kitchen Fire Suppression as a Client Services Coordinator located in Wellingborough. We pride ourselves on being at the forefront of kitchen fire suppression solutions, catering to a diverse clientele that includes hotels, restaurants, educational institutions, healthcare facilities, and fast food establishments throughout the UK.

Primary Duties:
  • Manage customer maintenance requests for Ansul Fire Suppression Systems
  • Organize monthly maintenance tasks for effective scheduling
  • Establish new maintenance projects and service agreements
  • Conduct data entry within our CRM platform
  • Collaborate with internal departments and technicians to ensure timely completion
  • Assist with customer inquiries and incoming communications
  • Produce completion reports and billing documentation
  • Monitor inventory for engineering tasks
  • Carry out general administrative responsibilities
Qualifications:
  • Fundamental reading, writing, and arithmetic capabilities
  • Familiarity with Microsoft Excel and Outlook
  • Excellent verbal and written communication skills
  • Highly organized and detail-oriented
  • Able to perform under pressure
  • Team-oriented with a proactive approach
What We Offer:
  • Attractive salary commensurate with experience
  • Pension plan and life insurance
  • 25 days of paid leave in addition to public holidays
  • Employee recognition programs and mental health resources
  • Opportunities for professional development and career advancement
About Marlowe Kitchen Fire Suppression:

Join a company committed to delivering specialized services in the fire suppression sector. As part of a larger network of businesses, we foster a supportive and inclusive workplace where our employees can excel and develop their careers.