Customer Experience Team Member

4 weeks ago

Oxford, Oxfordshire, United Kingdom ATG Entertainment Full time
Customer Experience Team Member - Oxford

Customer Experience Team Member

ATG Entertainment is proud to stand at the forefront of the live entertainment industry.

Are you great with customers, but looking for something a little bit different? We're looking for customer-focused staff who'd like to work in our exciting, fast-paced and interesting company.

Every night we welcome thousands of people through our doors to enjoy the best in live entertainment. Whether it's a night out with friends for a special birthday or a family's first pantomime, every visit is important. We work hard to make sure each customer leaves with those unique memories you can only get from a live that they want to return again and again

As part of our Customer Experience Team you'll make this happen. The charismatic and welcoming face of the company, you'll offer the highest standards of customer service and care. You'll ensure we meet our financial targets by making customers want to return and by selling products and packages on the night, ranging from traditional programmes and ice creams to exciting new cocktails in our luxury bars.

Full of variety, this role is both fun and challenging. You'll take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, working in one of our unique venues with an ever-changing programme of events.

Further information on the role and the skills you'll need can be found in our full job description and in our website article:

If you have the skills to achieve our goals and an affinity for our values we'd like to hear from you Experience from within the entertainment sector is not essential and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry. You do need to be aged 18+ for this position.

The New Theatre Oxford is the main commercial theatre in Oxford and has a capacity of nearly 1,800 people. There has been a theatre on the corner of George Street for almost 170 years. The first theatre built in 1836 was known commonly as the 'Vic', and later as the 'Theatre Royale' and has previously been the home of Oxford University Dramatic Society. The theatre was damaged by fire in 1892 and enlarged in 1908, and the present building dates from 1933, opening in 1934. Our venue hosts touring productions ranging from musicals, comedians, music events and we host private conferences.

Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.

People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience; about giving the world's best creative talent the stage it deserves; and about providing our people and partners with opportunities to realise their full potential.

We offer the following benefits for our Customer Experience Team Members:

myStrength Mental Wellbeing AppWeCare Support ServicesTheatre Tickets (Subject to Availability)ATG+ CardStaff DiscountsPensionAccess to ToothFairy - Dental access and guidance from homeInterested? Please click on the link to view our full job description.

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you'd like to discuss accessibility prior to applying, please review our job description where you can find our contact details to request a confidential discussion.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at and

  • Customer Experience Team Member

    1 day ago

    Oxford, Oxfordshire, United Kingdom Unite Students Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Experience Team Member at Unite Students. As a key member of our front of house team, you will be responsible for providing a warm and welcoming service to our students, ensuring that they feel valued and supported throughout their time with us.Key...

  • Customer Experience Team Member

    3 days ago

    Oxford, Oxfordshire, United Kingdom Unite Students Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Experience Team Member at Unite Students. As a key member of our front of house team, you will be responsible for providing a warm and welcoming service to our students, ensuring that they feel valued and supported throughout their time with us.Key...

  • Customer Service Team Member

    3 days ago

    Oxford, Oxfordshire, United Kingdom Grafton Recruitment Full time

    Job Summary:We are seeking a highly organized and customer-focused individual to join our team as a Receptionist/Customer Service Assistant at Grafton Recruitment. As a key member of our centre team, you will be responsible for providing exceptional customer service, ensuring the smooth day-to-day operation of the centre, and supporting our clients and...

  • Reception Team Leader

    1 day ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Summary:We are seeking a highly skilled and experienced Reception Team Leader to join our team at Warner Leisure Hotels. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key Responsibilities:Lead and manage a large and diverse team of reception...

  • Reception Team Leader

    2 days ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Summary:We are seeking a highly skilled and experienced Reception Team Leader to join our team at Warner Leisure Hotels. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key Responsibilities:Lead and manage a large and diverse team of reception...

  • Team Member

    1 month ago

    Oxford, Oxfordshire, United Kingdom Select Service Partner UK Ltd Full time

    Team Member at Greggs, Oxford Station Pay Rate: GBP11.44 per hour. Shift pattern: Full Time, scheduled between 5 am and 8 pm including weekends. Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol. If...

  • Customer Experience Specialist

    3 days ago

    Oxford, Oxfordshire, United Kingdom Bond Williams Limited Full time

    Job DescriptionBond Williams Limited is seeking a highly skilled Senior Customer Service Specialist to join their team. As a key member of the customer service team, you will be responsible for providing exceptional end-to-end solutions to a wide range of customer enquiries.Key Responsibilities:Providing first-class customer service and support to clients...

  • Customer Experience Champion

    1 day ago

    Oxford, Oxfordshire, United Kingdom Decathlon Full time

    **About the Role**We are seeking a highly motivated and enthusiastic individual to join our team as a Sports Advisor. As a key member of our sales team, you will be responsible for providing exceptional customer service and sharing your passion for sport with our customers.**Key Responsibilities**Provide expert advice and guidance to customers on our sports...

  • Customer Experience Champion

    2 days ago

    Oxford, Oxfordshire, United Kingdom Decathlon Full time

    **About the Role**We are seeking a highly motivated and enthusiastic individual to join our team as a Sports Advisor. As a key member of our sales team, you will be responsible for providing exceptional customer service and sharing your passion for sport with our customers.**Key Responsibilities**Provide expert advice and guidance to customers on our sports...

  • Head of Customer Experience

    2 days ago

    Oxford, Oxfordshire, United Kingdom Crowcon Detection Instruments Ltd. Full time

    Job DescriptionJob Title: Head of Customer ExperienceCompany: Crowcon Detection Instruments Ltd.Location: Didcot, UK (hybrid working environment)Job Type: Full-timeIndustry: Safety and Environmental TechnologiesJob Description:Job Summary:We are seeking an experienced Head of Customer Experience to join our Operations department. As a senior member of the...

  • Customer Experience Leader

    3 days ago

    Oxford, Oxfordshire, United Kingdom Hawkwell House Hotel Oxford Full time

    Job Title: Front Office ManagerJob Summary: We are seeking a highly skilled and experienced Front Office Manager to join our team at Hawkwell House Hotel Oxford. As a key member of our hotel management team, you will be responsible for leading the Front of House department and ensuring operational excellence in all areas of the hotel.Main...

  • Pizza Hut Team Member

    2 days ago

    Oxford, Oxfordshire, United Kingdom GPS Hospitality Full time

    About GPS HospitalityWe are a leading provider of hospitality services, dedicated to delivering exceptional experiences to our guests. Our company is committed to creating a positive and supportive work environment, where our team members can grow and thrive.Job SummaryWe are seeking a Team Member to join our team at Pizza Hut in Oxford. As a Team Member,...

  • Pizza Hut Team Member

    1 day ago

    Oxford, Oxfordshire, United Kingdom GPS Hospitality Full time

    About GPS HospitalityWe are a leading provider of hospitality services, dedicated to delivering exceptional experiences to our guests. Our company is committed to creating a positive and supportive work environment, where our team members can grow and thrive.Job SummaryWe are seeking a Team Member to join our team at Pizza Hut in Oxford. As a Team Member,...

  • Housekeeping Team Member

    8 hours ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Compensation and BenefitsWe offer a competitive hourly rate of up to £13.96, depending on age, and a range of benefits that make working with us a great opportunity.What We OfferLive-in accommodation may be availableFree access to our gym and leisure facilitiesDiscounted food options on siteAccess to exclusive discounts and offers with national brands and...

  • Housekeeping Team Member

    1 week ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Summary:We are seeking a highly motivated and customer-focused Housekeeping Team Member to join our team at Warner Leisure Hotels. As a key member of our housekeeping department, you will play a vital role in ensuring our guests enjoy a comfortable and memorable stay.Key Responsibilities:Deliver exceptional customer service to our guests, ensuring their...

  • Hospitality Team Member

    2 days ago

    Oxford, Oxfordshire, United Kingdom Nelson Recruitment Services Full time £11

    Job Title: Hospitality Team MemberJob Type: Full-time, Part-timeJob Description:Nelson Recruitment Services is excited to be recruiting for one of our clients in the hospitality industry.Job Summary:We are seeking a highly motivated and organized Hospitality Team Member to join our client's team. As a Hospitality Team Member, you will be responsible for...

  • Hospitality Team Member

    1 day ago

    Oxford, Oxfordshire, United Kingdom Nelson Recruitment Services Full time £11

    Job Title: Hospitality Team MemberJob Type: Full-time, Part-timeJob Description:Nelson Recruitment Services is excited to be recruiting for one of our clients in the hospitality industry.Job Summary:We are seeking a highly motivated and organized Hospitality Team Member to join our client's team. As a Hospitality Team Member, you will be responsible for...

  • Kitchen Team Member

    2 days ago

    Oxford, Oxfordshire, United Kingdom Crafted Social Full time

    Culinary Team Member OpportunityLocation: Crafted SocialWe are seeking a skilled and enthusiastic Culinary Team Member to join our team at Crafted Social. As a key member of our kitchen team, you will be responsible for assisting the Head Chef with food preparation, presentation, and service.Key Responsibilities:Assist the Head Chef with food preparation,...

  • Kitchen Team Member

    1 day ago

    Oxford, Oxfordshire, United Kingdom Crafted Social Full time

    Culinary Team Member OpportunityLocation: Crafted SocialWe are seeking a skilled and enthusiastic Culinary Team Member to join our team at Crafted Social. As a key member of our kitchen team, you will be responsible for assisting the Head Chef with food preparation, presentation, and service.Key Responsibilities:Assist the Head Chef with food preparation,...

  • Culinary Team Member

    3 days ago

    Oxford, Oxfordshire, United Kingdom Turtle Bay Restaurants Full time

    Join Our Kitchen TeamWe're seeking a skilled Culinary Team Member to support our kitchen teams at Turtle Bay Restaurants.As a Culinary Team Member, you'll work with a variety of fresh ingredients to assist in food preparation and presentation, while developing your culinary skills with industry-leading training.Our kitchen teams are passionate about...