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Customer Experience Champion

2 months ago


Oxford, Oxfordshire, United Kingdom Decathlon Full time

**About the Role**

We are seeking a highly motivated and enthusiastic individual to join our team as a Sports Advisor. As a key member of our sales team, you will be responsible for providing exceptional customer service and sharing your passion for sport with our customers.

**Key Responsibilities**

  • Provide expert advice and guidance to customers on our sports products and services.
  • Assist with the management of stock levels and pricing to ensure a high level of merchandising and customer satisfaction.
  • Work collaboratively with the sales team to achieve sales targets and provide a positive customer experience.
  • Participate in product training and development to stay up-to-date with the latest sports products and trends.

**Requirements**

  • Passion for sport and a desire to share that with others.
  • Excellent communication and interpersonal skills.
  • Ability to work well in a team environment and independently.
  • Flexibility to work a variety of shifts, including evenings and weekends.

**About Decathlon**

We are an international sports retailer with a passion for helping people discover new sports and activities. We believe that everyone should have access to sports and fitness, regardless of their background or ability. As a Sports Advisor, you will be part of a dynamic and supportive team that is dedicated to making a difference in the lives of our customers.