Customer Service Team Member
6 days ago
Job Summary:
We are seeking a highly organized and customer-focused individual to join our team as a Receptionist/Customer Service Assistant at Grafton Recruitment. As a key member of our centre team, you will be responsible for providing exceptional customer service, ensuring the smooth day-to-day operation of the centre, and supporting our clients and candidates.
Key Responsibilities:
- Provide excellent customer service to clients and candidates, responding to their queries and concerns in a timely and professional manner.
- Manage the reception area, ensuring it is clean, tidy, and welcoming to visitors.
- Assist with administrative tasks, such as data entry, filing, and photocopying.
- Support the centre team with tasks such as preparing meeting rooms, ordering supplies, and maintaining the centre's appearance.
- Develop and maintain relationships with clients and candidates, providing them with information and support as needed.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- High level of organization and attention to detail.
- Ability to work independently and as part of a team.
- Basic computer skills and proficiency in Microsoft Office.
What We Offer:
As a Receptionist/Customer Service Assistant at Grafton Recruitment, you will have the opportunity to work in a dynamic and supportive team environment, with a competitive salary and benefits package.
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