Current jobs related to Reception Team Leader - Oxford, Oxfordshire - Warner Leisure Hotels

  • Reception Team Leader

    4 weeks ago

    Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    Reception Team LeaderWe are seeking a highly motivated and professional Reception Team Leader to join our esteemed Estates department at the University of Oxford.Key Responsibilities:Provide effective line management to the reception team, setting clear objectives and supporting daily tasks.Lead the recruitment, induction and training of new reception...

  • Reception Team Leader

    4 weeks ago

    Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    Reception Team LeaderWe are seeking a highly motivated and professional Reception Team Leader to join our esteemed Estates department at the University of Oxford.Key Responsibilities:Provide effective line management to the reception team, setting clear objectives and supporting daily tasks.Lead the recruitment, induction and training of new reception...

  • Reception Team Leader

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderWe are seeking a skilled and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a Reception Team Leader, you will play a key role in providing a seamless customer journey for our guests.Key Responsibilities:Lead and manage the Reception team to ensure the smooth operation of the front desk and guest...

  • Reception Team Leader

    3 weeks ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Reception Team Leader

    3 weeks ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Reception Team Leader

    3 weeks ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Reception Team Leader

    4 weeks ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Reception Team Leader

    1 month ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Reception Team Leader

    4 weeks ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Reception Team Leader

    1 month ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Reception Team Leader

    4 weeks ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Reception Team Leader

    4 weeks ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Reception Team Leader

    1 month ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Reception Team Leader

    3 weeks ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Reception Team Leader

    4 weeks ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Reception Team Leader

    3 weeks ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Reception Team Leader

    3 weeks ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Building Reception Team Leader

    3 weeks ago

    Oxford, Oxfordshire, United Kingdom Burwell Help Group Full time

    Burwell Help Group is seeking a highly motivated and professional Reception Team Leader to join our esteemed Estates department. The ideal candidate will possess strong management skills with a passion for coaching and developing others, along with proven experience in a busy, customer-facing reception role. Key responsibilities include providing effective...

  • Building Reception Team Leader

    3 weeks ago

    Oxford, Oxfordshire, United Kingdom Burwell Help Group Full time

    Burwell Help Group is seeking a highly motivated and professional Reception Team Leader to join our esteemed Estates department. The ideal candidate will possess strong management skills with a passion for coaching and developing others, along with proven experience in a busy, customer-facing reception role. Key responsibilities include providing effective...

  • Reception Team Leader Position

    1 week ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job SummaryWe are seeking a skilled Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key ResponsibilitiesLead and manage the reception team to deliver excellent customer service and...

Reception Team Leader

2 months ago

Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

Job Summary:

We are seeking a highly skilled and experienced Reception Team Leader to join our team at Warner Leisure Hotels. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities:

  • Lead and manage a large and diverse team of reception staff to deliver excellent customer service and ensure the smooth operation of the front desk.
  • Develop and implement strategies to improve customer satisfaction and loyalty, working closely with the Head of Facilities and other department heads.
  • Monitor and analyze guest feedback and insights to identify areas for improvement and drive a culture of continuous improvement.
  • Coach and develop team members to improve performance and achieve individual and team goals.
  • Manage multiple priorities and adapt quickly to changing requirements, ensuring that the front desk operates efficiently and effectively.

Requirements:

  • Proven experience of leading a large team in a customer-facing environment, with a strong track record of delivering excellent customer service.
  • Ability to create an environment where team members can grow and develop, with a focus on coaching and mentoring.
  • Effective communication and interpersonal skills, with the ability to clearly articulate ideas and build strong relationships with colleagues and guests.

What We Offer:

  • A fantastic opportunity for career development through externally recognized qualifications and in-house training and development.
  • 20% discount for you, family, and friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays.
  • Potential live-in available.
  • Free use of gym and leisure facilities.
  • Free or 60% discounted food onsite.
  • Access to fantastic discounts and offers with many national brands and retailers.