Reception Team Leader

1 month ago

Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

Job Title: Reception Team Leader

Job Summary:

We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.

Key Responsibilities:

  • Lead and manage the Reception team to deliver excellent customer service and achieve high levels of guest satisfaction.
  • Work closely with the Head of Facilities and other departments to ensure smooth operations and effective communication.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Manage and maintain accurate records and reports to ensure compliance with company policies and procedures.
  • Provide coaching and training to team members to enhance their skills and performance.

Requirements:

  • Proven experience in a customer-facing role, preferably in a hotel or resort environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
  • Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
  • High level of integrity and discretion, with the ability to maintain confidentiality and handle sensitive information.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and advancement.
  • A dynamic and supportive work environment.
  • Access to training and development programs to enhance your skills and knowledge.
  • A chance to work with a leading hospitality company and be part of a talented team.

About Us:

Warner Leisure Hotels is a leading hospitality company that operates a portfolio of luxury hotels and resorts across the UK. We are committed to delivering exceptional customer service and creating memorable experiences for our guests.

  • Reception Team Leader

    4 weeks ago

    Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    Reception Team LeaderWe are seeking a highly motivated and professional Reception Team Leader to join our esteemed Estates department at the University of Oxford.Key Responsibilities:Provide effective line management to the reception team, setting clear objectives and supporting daily tasks.Lead the recruitment, induction and training of new reception...

  • Reception Team Leader

    4 weeks ago

    Oxford, Oxfordshire, United Kingdom University of Oxford Full time

    Reception Team LeaderWe are seeking a highly motivated and professional Reception Team Leader to join our esteemed Estates department at the University of Oxford.Key Responsibilities:Provide effective line management to the reception team, setting clear objectives and supporting daily tasks.Lead the recruitment, induction and training of new reception...

  • Reception Team Leader

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderWe are seeking a skilled and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a Reception Team Leader, you will play a key role in providing a seamless customer journey for our guests.Key Responsibilities:Lead and manage the Reception team to ensure the smooth operation of the front desk and guest...

  • Reception Team Leader

    3 weeks ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Reception Team Leader

    3 weeks ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Reception Team Leader

    3 weeks ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Reception Team Leader

    4 weeks ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Reception Team Leader

    1 month ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Reception Team Leader

    4 weeks ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Reception Team Leader

    1 month ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Reception Team Leader

    4 weeks ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Reception Team Leader

    4 weeks ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Reception Team Leader

    3 weeks ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Reception Team Leader

    3 weeks ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Reception Team Leader

    3 weeks ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Title: Reception Team LeaderJob Summary:We are seeking a highly motivated and experienced Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Lead and manage the Reception...

  • Building Reception Team Leader

    3 weeks ago

    Oxford, Oxfordshire, United Kingdom Burwell Help Group Full time

    Burwell Help Group is seeking a highly motivated and professional Reception Team Leader to join our esteemed Estates department. The ideal candidate will possess strong management skills with a passion for coaching and developing others, along with proven experience in a busy, customer-facing reception role. Key responsibilities include providing effective...

  • Building Reception Team Leader

    3 weeks ago

    Oxford, Oxfordshire, United Kingdom Burwell Help Group Full time

    Burwell Help Group is seeking a highly motivated and professional Reception Team Leader to join our esteemed Estates department. The ideal candidate will possess strong management skills with a passion for coaching and developing others, along with proven experience in a busy, customer-facing reception role. Key responsibilities include providing effective...

  • Reception Team Leader Position

    1 week ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job SummaryWe are seeking a skilled Reception Team Leader to join our team at Heythrop Park Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key ResponsibilitiesLead and manage the reception team to deliver excellent customer service and...

  • Reception Team Leader

    1 week ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Job Summary:We are seeking a highly skilled Reception Team Leader to join our team at Heythrop Park Resort, part of Warner Leisure Hotels. As a key member of our Reception team, you will play a vital role in delivering exceptional customer experiences for our guests.Key Responsibilities:Lead and manage the Reception team to ensure seamless customer...

  • Reception Team Leader

    7 days ago

    Oxford, Oxfordshire, United Kingdom Warner Leisure Hotels Full time

    Salary £29,203We are seeking a skilled Reception Team Leader to join our team at Heythrop Park Resort, part of Warner Leisure Hotels. As a key member of our Reception team, you will play a vital role in delivering exceptional customer experiences for our guests.Located within 440 acres of stunning parkland in the Cotswolds, Heythrop Park Resort offers a...