Patient Services Assistant

4 weeks ago

Barnstaple, Devon, United Kingdom Sodexo Full time

Be the best thing about someone's worst day.

As a Patient Service Assistant at Sodexo in North Devon District Hospital, you are a key member of the Ward facilities team, providing a helpful and courteous catering service whilst maintaining a clean, hygienic environment. Your daily interaction with patients on the ward, will assist in ensuring what can be a stressful time is made easier for our patients, visitors and our staff. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you'll do:

  • Assist in the preparation/regeneration of patient meals whilst ensuring compliance of Food Hygiene regulations
  • Ensure company expectations are met, this includes recording any necessary temperatures prior to service.
  • Adhere to any special dietry requirements patients may have, ensuring meals served meet the necessary requirement for that patient.
  • Preparation and service of a range of snacks, hot and cold beverages must be available to patients as instructed by nursing staff.
  • Clear and wash cutlery and crockery following service, ensuring level of cleanliness and hygiene for all equipment within the ward kitchens are compliant with company standards and expectations
  • Household waste to be handled in accordance with the Trust's Infection Control and Waste Disposal policies.
  • Carry out general cleaning tasks i.e., damp dusting of all furniture, fixtures, fittings, skirting, and interior glass doors and high dusting of walls, ledges, perimeter fittings, and paintwork.
  • Clean all sanitary fittings and fixtures and replenish consumables i.e., paper towels, toilet rolls, soap etc.

What you bring:

  • A team player with superb communication skills
  • Previous experience in a similar role is a bonus, but a can-do attitude and complete customer focus will tick the box.
  • Approachable, compassionate, and friendly personality - The position holder will regularly form close bonds with long-term patients and their families. Dealing with Patient deterioration and Bereavement may have an emotional impact on the postholder.
  • Food hygiene level 2 or above would be great, but don't worry if you don't have this, we are still keen to hear from you.

What we offer:

Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

  • Unlimited access to an online platform offering mental health and wellbeing support.
  • Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
  • Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
  • The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
  • Money Insights and financial benefits via the Salary Finance Platform.
  • Save for your future by becoming a member of the Sodexo Retirement Plan
  • A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
  • Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
  • Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
  • Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
  • Flexible and dynamic work environment
  • Competitive compensation
  • Full training and full protective uniform supplied.

Ready to be part of something greater? Apply today Career progression for the caring profession.

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.

Package Description

Healthy outcomes start with positive patient experiences.

  • 12.75 hours per week
  • Week 1: Wednesday 17:00-20:00, Thursday 17:00-20:00, Saturday 16:30 - 20:00, Sunday 16:30-20:00
  • Week 2: Monday 17:00 - 20:00, Tuesday 17:00 - 20:00, Friday 17:00 - 20:30
  • £ £20.95 per hour (Weekend enhancements)

Check your local transport links here: Plan Your Journey | Traveline

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

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