Contact Centre Administrator
4 weeks ago
Title:
Contact Centre Administrator
Location:
Hertford
Pay:
£23,500
per annum
Hours:
Monday to Friday 0
9:00-17:00
We are looking for a permanent Contact Centre Administrators in Hertford for an immediate start.
Contact Centre Administrator Details:
Salary:
between £23,500 per annum
Salary review every 6 months
Recovering unpaid monies in a timely and accurate manner
Providing prompt and efficient service to clients
Dealing with inbound/outbound calls
Following set processes and guidelines to ensure all required actions are carried out to achieve the desired outcome
Processing card and cheque payments
Assisting clients with any queries and responding to emails
Ensure daily individual and team targets are achieved
Reporting to the management team
Contact Centre Administrator Requirements:
Excellent customer service, communication and organisational skills
Great telephone manner and familiarity with customer systems
High attention to detail
Contact Centre Administrator
Benefits:
25 days of holiday plus bank holidays
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