Cancer Care Coordinator

2 weeks ago

Watford, United Kingdom Watford Health Centre Full time

The PCN Cancer Care Coordinator will work with the PCN central team supporting the delivery of NHS England’s Comprehensive model of Personalised Care and the Early Cancer Diagnosis Direct Enhanced Service. This pivotal role will support multidisciplinary teams and coordinate the pathway for patients with cancer and supporting public awareness of the earlier diagnosis agenda, as per the NHS Long Term Plan. This is a patient facing role, and the post holder will be responsible for providing support directly to patients and their carers. The post holder will act as a conduit for cancer patients within the PCN, liaising with secondary and tertiary care and the voluntary sector, working closely with PCN Clinical Director / Clinical Cancer Leads and Cancer Champions where appropriate

**ROLES OF CANCER CARE COORDINATOR**
- Part of the role will be safety netting and checking that patients referred with a suspected diagnosis of cancer have received an appointment with secondary care in an appropriate timeframe.
- Supporting practices to achieve Quality Outcomes Framework (QOF) indicators for cancer.
- Maintain a register of cancer patients, ensuring that Cancer Care Reviews have been undertaken with all patients within 12 months of diagnosis and ensure a three month supportive conversation
- Support individual practices to improve local uptake of National Cancer Screening Programmes, understanding practice data for uptake and how screening is carried out, through community of practice which supports peer to peer learning, and engagement with local providers.
- Improving referral processes for suspected cancers, with a focus on safety netting, ensuring that all patients receive information of their referral, including why they are being referred, the importance of attending appointments and where they can access further support.
- Where possible, ensure there is a single point of contact for patients in each practice during their cancer journey to answer questions and deal with problems that arise, linking in or signposting to services such as the hospital team, district nursing or Macmillan services, benefits agency as appropriate.
- Create a system of checks to ensure the patients on suspected cancer pathways are seen in time appropriate manner by secondary care.
- Closely liaise with the PCN lead for cancer, the practice clinical leads and cancer champion if in place.
- Co-ordinate quarterly meetings to monitor cancer performance indicators and QOF using public health data.
- Supporting practices to incorporate use of Arden’s templates and standardised coding to maintain accurate registers.
- Act as point of contact for local hospice and liaising with hospice as required to ensure care planning in place.
- Support practice staff in the upkeep of palliative care registers.
- Support the practices in your PCN in conducting peer to peer learning events that look at data and trends in diagnosis across the PCN, including cases where patients presented repeatedly before referral and late diagnoses.
- Support the practices in your PCN to engage with local system partners, including Patient Participation Groups, secondary care and Public Health and Commissioning teams.
- Link in with and build relationships with the wider PCN team, Social Prescribers, Pharmacists, Health and Wellbeing Coach and other clinical/non-clinical partners involved in the patients care.
- Be a point of contact for people living beyond cancer, or bereaved relatives, who need support, signpost to support groups available locally or nationally as appropriate.
- Holistically bring together all of a person’s identified care and support needs and explore options to help them achieve their needs.
- Working closely with secondary care Cancer Support Workers and Macmillan Community Link Workers to support integration of care across organisational boundaries

**Job Types**: Part-time, Fixed term contract
Contract length: 12 months

**Salary**: £14.00 per hour

Expected hours: 16 per week

**Benefits**:

- Casual dress
- Flexitime
- Free flu jabs
- Free parking
- On-site parking

Schedule:

- Flexitime
- No weekends

**Experience**:

- Administrative: 1 year (preferred)

Work Location: In person

Application deadline: 12/11/2023

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