Administrator

1 month ago


Watford, United Kingdom Rennie Grove Hospice Care Full time

**Coordination Centre Administrator**

The purpose of this role is to work in a team to provide high quality administrative support to the Rennie Grove and Peace Hospice Coordination Centre who are responsible for the clinical coordination of care for patients and families referred to Rennie Grove and Peace Hospice. This means you will be responsible for:

- Acting as the first point of contact for patients, families and professionals and provide a kind and knowledgeable response when dealing with callers and knowing how and when to escalate.
- To deal appropriately and sensitively with all callers, adhering to hospice policies on confidentiality at all times.
- Working collaboratively with others in the Co-ordination Centre, including clinical colleagues and support them to ensure the patient and family receive the appropriate care in a timely way.
- Ensuring that data entry on to the clinical systems is complete and accurate.
- Work on a rota basis covering 08.00 to 18.00, seven days a week.
- Acting as a Rennie Grove and Peace Hospice Care ambassador, actively demonstrating our values and positively promoting the specialist care we provide.

**Person Specification**:

- **Outstanding organisational abilities.**:

- Excellent working knowledge of MS office packages including word, excel and powerpoint.
- An attention to detail with all types of information and data entry. Excellent communication skills, both written and verbal.
- Demonstrates a can do attitude to work-related situations.
- Able to work alone and as part of a team.
- Proven experience of working with databases.
- Some knowledge of healthcare services for patients towards the end of life.

**Qualifications**:

- **Good standard of general education, including Mathematics and English to GCSE level or equivalent**:
**Essential Experience**:

- Excellent working knowledge of MS office packages including word, excel and powerpoint.
- An attention to detail with all types of information and data entry. Excellent communication skills, both written and verbal.
- Proven experience of working with databases.
- Some knowledge of healthcare services for patients towards the end of life.

**Desirable Experience**:

- A minimum of two years relevant administrative experience.
- Understanding of medical terminology.
- Understanding of using SystmOne (IT clinical system).
- Vocational admin qualification / CTP training certificate or relevant experience.

**Essential Qualities**:

- Sensitivity and understanding to the needs of your team and customers, many of whom may have experienced Rennie Grove and Peace Hospice Care services or have been bereaved.
- Know the limits of your knowledge and understand when to escalate issues or concerns.
- Understand own level of competency when dealing with sensitive patient or carer conversations including information giving.
- Referring to the Team Lead or Service Manager when required.
- Be a perfect match with our values:

- We are caring and compassionate
- We engage and empower
- We strive for excellence
- We develop and innovate
- We respect and value

**Disclosure and Barring Service Check**:


  • Administrator

    4 weeks ago


    Watford, United Kingdom Sheridan Ward Recruitment Full time

    Watford Administration £28k per year Full time / Permanent Job description Administrator Sheridan ward is excited to be on the lookout for an Administrator to join a great team in Watford! They are an amazing and well-established company, who have a supportive and bubbly environment. They are looking for someone who is super organised as well as someone who...

  • Administrator

    4 weeks ago


    Watford, United Kingdom Sheridan Ward Recruitment Full time

    Watford Administration £28k per year Full time / Permanent Job description Administrator £28,000 Watford Sheridan ward is excited to be on the lookout for an Administrator to join one of our lovely clients based in Watford! They are an amazing and well-established company, who have a supportive and bubbly team. They are looking for someone who is super...

  • Administrator

    4 weeks ago


    Watford, United Kingdom Sheridan Ward Recruitment Full time

    **Hours of employment**: Monday - Friday **Salary benefits**: Great company benefits! **Related jobs**: **Administrator**: **Gerrards Cross**: **£22k - 25k per year**: **Featured** **More details** **Shortlist +** **Administrator**: **Harmondsworth**: **£20k - 22k per year**: **Featured** **More details** **Shortlist...

  • Administrator

    1 month ago


    Watford, United Kingdom Sheridan Ward Recruitment Services Full time

    **Administrator** **Watford** **£22,000 - salary increase every 6 months** Sheridan Ward is excited to be recruiting for a company who are based in Watford, they are looking for a dedicated individual to join this well-established company as an Administrator! Are you a strong team player? Are you an excellent communicator? Are you a driven...

  • Administrator

    4 weeks ago


    Watford, United Kingdom Sheridan Ward Recruitment Services Full time

    Administrator GREAT OPPORTUNITY! Sheridan Ward is working with a client based in Watford. This is an amazing opportunity with a Are you organised, down to earth with great communication skills? Do you come from an admin or sales background? Have you managed clients through a process of bookings and getting things tied up on time? If you want to get into...

  • Administrator

    4 weeks ago


    Watford, United Kingdom Interaction Recruitment Full time

    My client, a leading Maintenance and Servicing company based in Watford are currently recruiting for an Group Administrator to join their great team on a full time and permanent basis from their modern offices in Watford. This role would suit someone with great administrative experience that is looking to join a fantastic team with great opportunities. The...

  • Administrator

    1 month ago


    Watford, United Kingdom Central London Community Health Trust Full time

    To support the day-to-day running of the administration needs of the Planned Care team and to act as a point of contact for professionals To provide administrative support to the Planned Care team to enable them to meet client needs and undertake their role, delivering quality patient care. The post holder will be flexible in order to meet the requirements...

  • Administrator

    4 weeks ago


    Watford, United Kingdom Central London Community Healthcare NHS Trust Full time

    CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting! The Community Nursing & Therapy teams work across Watford & Three Rivers to provide care to patients in their own homes who are house bound. An exciting opportunity to join our service has arisen and we are...

  • Administrator

    4 weeks ago


    Watford, United Kingdom Sheridan Ward Recruitment Services Full time

    **Administrator** **Watford** **£22,000 - salary increase every 6 months** Sheridan Ward is delighted to be recruiting for a well-established company based in Watford which have a wealth of experience within the industry! They are looking for a motivated and dedicated individual to join their lovely team and work alongside the finance team supporting...

  • Administrator

    3 hours ago


    Watford, United Kingdom One YMCA Full time

    **We are looking for an individual with a ‘can do’ upbeat attitude with great problem-solving skills and a knowledge of financial administration to support our Premises Co-ordinator. The post holder will be required to work in a busy and demanding environment and should be able to work without direct supervision and to exercise initiative.** The primary...

  • Junior Administrator

    1 month ago


    Watford, United Kingdom Cellular Pathology Services Full time

    **Junior Administrator / Trainee Administration Assistant**who is keen to learn with some knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook) with excellent organisational, time-management and written and verbal communicationskills is required to join our team at Cellular Pathology Services based in West Watford, Hertfordshire. **NO...

  • Administrator

    1 week ago


    Watford, United Kingdom The British Polio Fellowship Full time

    The British Polio Fellowship are looking for an experienced and knowledgeable Administrator to provide admin support to a small dynamic team. This role has plenty of variety and requires the ability to multi-task and manage several projects at a time. Excellent communication, planning and administration skills are essential. **Duties and...

  • Administrator

    3 days ago


    Watford, United Kingdom The British Polio Fellowship Full time

    The British Polio Fellowship are looking for an experienced and knowledgeable Administrator to provide admin support to a small dynamic team. This role has plenty of variety and requires the ability to multi-task and manage several projects at a time. Excellent communication, planning and administration skills are essential. **Duties and...

  • Administrator

    4 days ago


    Watford, United Kingdom One YMCA Full time

    **Are you passionate about helping young people to overcome challenges in their lives via counselling and support?** **Do you have administrative skills or experience working in a health and social care team?** **Would you like to co-ordinate, respond to and help develop and grow therapeutic services at Signpost - a charity dedicated to helping young...

  • Administrator

    4 days ago


    Watford, United Kingdom Peace Hospice Care Full time

    You will be responsible for Implementing and maintaining high quality administrative systems and processes that support the smooth day to day operational running of Patient Services Dealing appropriately and sensitively with all callers, adhering to hospice policies on confidentiality at all times. Working with others to ensure that the administrative...


  • Watford, United Kingdom Sheridan Ward Recruitment Full time

    Watford Administration £22k - 25k per year Full time / Permanent Job description Customer Administrator We are looking for a customer Administrator to join a growing and highly successful business based in Watford. This company are top of their game in what they do and are currently looking to bring on board a new member to join their customer queries team....

  • Sales Administrator

    3 days ago


    Watford, United Kingdom Sheridan Ward Recruitment Full time

    Watford Administration £23.5k per year Full time / Permanent Job description Sales Administrator Watford £23,500 plus bonus - paid monthly We are excited to be recruiting for an award-winning company based in Watford, who are looking for a bubbly and down to earth individual to join their growing team as a Sales Administrator! Are you looking to join a...


  • Watford, United Kingdom Sheridan Ward Recruitment Full time

    Watford Customer Services £22k - 28k per year Full time / Permanent Job description Customer Administrator We are looking for a customer Administrator to join a growing and highly successful business based in Watford. This company are top of their game in what they do and are currently looking to bring on board a new member to join their customer queries...


  • Watford, United Kingdom Sheridan Ward Recruitment Full time

    Watford Administration £23k per year Full time / Permanent Job description Customer Administrator hybrid working Watford £23'000 We are recruiting on behalf of a company in Watford who are looking to bring on board a career hungry and enthusiastic individual to join the customer accounts team. Although working within the finance department this is a very...

  • Data Administrator

    1 month ago


    Watford, United Kingdom Sheridan Ward Recruitment Full time

    Watford Administration £35k per year Full time / Permanent Job description Data Administrator £35,000 Watford We are excited to be working with fabulous company based in Watford who are looking for a Data Administrator to join the team! This role would suit someone who is numerically minded, who has experience analysing data and who has advanced excel...