Business Support Administrator

1 week ago

Cannock, Staffordshire, United Kingdom Staffordshire County Council Full time

Our Family Hubs are a local support centre for families with children and young people aged 0-19 years, (aged 25 with Special Educational Needs & Disabilities (SEND) needs).

They are a place:

  • to get help, information, advice, guidance and support to overcome difficulties and build stronger relationships.
  • that provides a multiagency offer that can be accessed face to face or virtually.
Main Responsibilities

You will provide excellent customer care and a professional reception service meeting and welcoming families, children and young people years) into our Family Hubs.

You'll also:

  • manage incoming telephone calls, emails and enquiries about services
  • register new service users and signposting to relevant activities and provision within the district.
The Ideal Candidate

You'll have good organisational skills and experience of using a wide range of IT systems including MS Office.

You'll also need:

  • good communication skills because you'll interact with lots of people on the phone, in person and by email
  • a flexible approach to work as sometimes things can change, and so you'll need to be able to prioritise work and sometimes change tasks quickly
  • a passion to always give the best service

You'll be based in the Staffordshire Family Hubs in the South of the county, however you will be required to cover any of the other sites in Staffordshire in the event of holidays or sickness so you will need to be able to travel throughout the county when needed.

For further information please contact Kate Tomson-Rayner, Family Hub Manager - Stafford District at

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

As you'll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that's why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.

  • Business Support Administrator

    4 days ago

    Cannock, Staffordshire, United Kingdom Staffordshire County Council Full time

    An exciting opportunity has arisen within the Governance, Cabinet and Civic Support Team at Staffordshire County Council.The services that we support within our team are as follows: Civic Events, Administration of the Lord-Lieutenant & Deputy Lord Lieutenant, Member & Democratic Services, School Admission Appeals and the Access to Information Team.We offer...

  • Business Support Administrator

    2 weeks ago

    Cannock, Staffordshire, United Kingdom Capita Full time

    This is a varied role and one where we are looking for someone who is customer focussed with an attention to detail, this role provides scope to learn and develop and progress your career.This is a casual role which will cover during annual leave and when there are high levels of work, where possible we will aim to give the successful applicant 4 week's...

  • Business Support Administration Assistant

    2 weeks ago

    Cannock, Staffordshire, United Kingdom Hays Specialist Recruitment Limited Full time

    Business Support Administration Assistant Contract work until March 2024 Full TimeYour new companyThe post holder will provide administration support to Staffordshire Police's Senior Management and to the Business Support Team which forms part of the Business Support team based within the Corporate Development Department.Your new role To provide diary...

  • Business Support Apprentice Administrator

    2 weeks ago

    Cannock, Staffordshire, United Kingdom Capita Full time

    Entrust is a joint venture company between Capita and Staffordshire County Council and has supported educational establishments across England to improve outcomes since 2013. 'Excellence in education' is the heart of our business. Our passion is inspiring futures and improving outcomes for children, young people and adults.We are looking for an apprentice to...

  • Business Support Officer

    2 weeks ago

    Cannock, Staffordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    Job Title: Business Support Officer About the Company Joining Team MPFT means contributing to your community while receiving support such as career development opportunities, an excellent NHS Pension scheme, generous maternity, paternity, adoption leave, options for flexible working, and more. Job Summary We are thrilled to welcome a dynamic Business Support...

  • Support Administrator

    2 weeks ago

    Cannock, Staffordshire, United Kingdom The Royal Wolverhampton NHS Trust Full time

    An exciting opportunity has arisen for a full-time Support Administrator.We are looking for an enthusiastic and meticulous individual who is excellent at multi-tasking and working under pressure to join our Rheumatology service at Cannock Chase Hospital.Excellent organisational skills are essential.You will be working closely with the team, providing support...

  • Business Administrator

    2 weeks ago

    Cannock, Staffordshire, United Kingdom YGHP Full time

    Job Title: Business Administrator For Projects OfficeCompany Overview: YGHP are a team of dedicated professionals who are committed to providing exceptional service to our clients. Our company has a strong focus on innovation, and we are constantly looking for new and creative ways to improve our operations and services.Responsibilities: Oversee the daily...

  • Business Support Officer

    2 weeks ago

    Cannock, Staffordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    At MPFT we pride ourselves on staff wellbeing and development and can we offer you:Our SOOTHE resources supporting staff across the trust with their physical, mental and financial health. In addition to the support offered from our occupational health provider Team Prevent. Counselling support and lifestyle information with advice on a variety of personal...

  • Business Administrator

    2 weeks ago

    Cannock, Staffordshire, United Kingdom Absolute Industrial Recruitment Ltd Full time

    Absolute Industrial Recruitment are currently recruiting for Business Administrators for our client based in Stafford on a temporary fixed term position.Key Accountabilities:To provide excellent customer care and professional reception services, including:Meet and welcome service providers to the centreManage an electronic diary of activities and room...

  • Business Administration Apprenticeship

    2 weeks ago

    Cannock, Staffordshire, United Kingdom Davisons Solicitors Full time

    We are looking for a new Business Administration apprentice to join our Stafford office.You Will: Have excellent knowledge and experience within Administration Provide full support to our Property New Business Team to enable them to operate efficiently Demonstrate initiative and be able to undertake searches, ID checks and other work on files without...

  • Receptionist/administration Support

    2 weeks ago

    Cannock, Staffordshire, United Kingdom Parts Town UK Full time

    Purpose of Role:As the first point of contact for visitors including training delegates and our manufacturer partners, the Parts Town UK Receptionist/Administration Support will provide a first-class service in receiving all Parts Town UK visitors, demonstrating excellent customer service and projecting and maintaining the professional image of the business....

  • Business Support Officer

    2 weeks ago

    Cannock, Staffordshire, United Kingdom Staffordshire County Council Full time

    Business and Executive Support is a central business support function which is aligned to meet the requirements of Staffordshire County Council and which fulfils the needs of the organisation as it evolves. This role will sit within the Families & Communities team.The post holder would provide support including maintaining a number of Senior Managers'...

  • Business Support Officer

    2 weeks ago

    Cannock, Staffordshire, United Kingdom Staffordshire County Council Full time

    Job Introduction Business and Executive Support is a central business support function which is aligned to meet the requirements of Staffordshire County Council and which fulfils the needs of the organisation as it evolves. This role will sit within the Families & Communities team.Main Responsibilities The post holder would provide support including...

  • Business Support Officer

    1 week ago

    Cannock, Staffordshire, United Kingdom Staffordshire County Council Full time

    Business & Executive Support Team have two exciting new roles available supporting the Health & Care Service area, specifically within the Adult Safeguarding Team. Both roles are permanent, one at 37 hours (full time) and a part-time role of 24 hours per week. Part-time hours to be set days with flexibility in line with business requirements.Main...

  • Business Support Officer

    2 weeks ago

    Cannock, Staffordshire, United Kingdom Staffordshire County Council Full time

    Job Introduction Business and Executive Support is a central business support function which is aligned to meet the requirements of Staffordshire County Council and which fulfils the needs of the organisation as it evolves. This post holder would provide support to the Children & Families team who provide support to a wide variety of areas and service...

  • Senior Business Support Officer

    2 weeks ago

    Cannock, Staffordshire, United Kingdom Staffordshire County Council Full time

    Job Introduction37 hrs per week Monday - FridayBusiness & Executive support offer a range of administration services to the organisation and is flexible to meet demand and support the delivery of the service priorities. Having a range of skills including good computer skills, customer services and an ability to support and manage people in their roles will...

  • Business Support Officer

    2 weeks ago

    Cannock, Staffordshire, United Kingdom Staffordshire County Council Full time

    Business Support is key to the success of our Children's Services because our Business Support teams are there, making sure things run smoothly, so that our frontline colleagues can deliver for children and families in the community. All that work in the background doesn't just happen, it takes dedicated colleagues, taking pride in their work and seeing a...

  • Business Support Officer

    4 weeks ago

    Cannock, Staffordshire, United Kingdom Staffordshire County Council Full time

    Business Support is key to the success of our Children's Services because our Business Support teams are there, making sure things run smoothly, so that our frontline colleagues can deliver for children and families in the community. All that work in the background doesn't just happen, it takes dedicated colleagues, taking pride in their work and seeing a...

  • Apprentice Business Support Assistant

    2 weeks ago

    Cannock, Staffordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    At MPFT we pride ourselves on staff wellbeing and development and can we offer you:Our SOOTHE resources supporting staff across the trust with their physical, mental and financial health. In addition to the support offered from our occupational health provider Team Prevent. Counselling support and lifestyle information with advice on a variety of personal...

  • Business Support Officer

    2 weeks ago

    Cannock, Staffordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    At MPFT we pride ourselves on staff wellbeing and development and we can offer you:Our SOOTHE resources supporting staff across the trust with their physical, mental and financial health. In addition to the support offered from our occupational health provider Team Prevent. Counselling support and lifestyle information with advice on a variety of personal...