Sales operations coordinator

1 month ago

London, Greater London, United Kingdom Penguin Random House Full time

Closing date for applications: Wednesday 14th August at 11.59pm

Salary: £27,500 per annum, plus benefits

Are you organised with an eye for detail? If you like variety to your job and a busy environment, becoming our new UK Sales Operations Coordinator could be right up your street.

With responsibility for working on specific accounts, Sales Operations are involved in supporting the entire sales process from new title sell-in preparation to sales performance analysis. This means working closely with internal and external stakeholders, helping to ensure that orders reach customers at the right place, the right price and at the right time.

Responsibilities

You'll work across both the Children's and Adult lists in this role; that means everything from Roald Dahl, Diary of a Wimpy Kid and Peppa Pig through to Jamie Oliver, Marian Keyes and Lee Child, playing a key part in getting our books into our customers' handsAn important part of your role will be to manage orders from our key customers, and you'll help by checking data such as stock availability and delivery dates, and working with colleagues in different departments, particularly Inventory Management and Customer Services, to help deliver the best possible service to our customersAlong with managing orders and liaising with our Credit Services team regarding customer returns and claims, you will use Anaplan (our internal system) to record Marketing Spend and our purchasing system to raise Purchase OrdersYou will also help provide customers with new title information on spreadsheets or presentation slides and produce sales figures on internal or customer specific systems. Knowledge, skills and experienceIf that sounds like your kind of role, you'll need to be organised and proactive and able to balance urgent priorities alongside regular tasksYou'll be working with a variety of different systems, so while we'll be happy to introduce you to our world and provide training, you'll show us that you're comfortable with technology and keen to learnYou will need to have worked with MS Office before; Excel skills would be particularly usefulSome experience of working in an administrative role would be an advantageFinally, you'll be working with customers as well as a range of colleagues in this role, so being good with people, friendly and helpful will mean that you're able to go the extra mile. How to apply: Please apply with your CV & Cover Letter by 23:59 on Wednesday 14th August

Hybrid working: While our offices across the UK are places to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. Any hybrid working arrangements will be discussed at the interview stage or please contact with any questions.

We welcome and encourage applications from candidates who are under-represented in the creative industries.

Please make sure that you state in your application that you found this role via Creative Access.

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