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Payroll Administrator

3 months ago


Birmingham, Birmingham, United Kingdom Claire's Inc. Full time

As a Payroll Administrator for Europe focusing on Switzerland, Germany & Austria, you will be primarily responsible for the collation of payroll data and transcribing it into templates for upload by our outsourced payroll providers, according to each country's payroll cycle.

You will also be responsible for producing validation reports to check for missing information and anomalies in the payroll data, before submission to the payroll provider.

This role can be offered on a hybrid basis working 3 days a week from our European HQ in Birmingham.

Day to day duties include:

  • Collate the hours / payments submitted in Workday and transcribe into payroll providers templates.
  • Produce validation and exception reports to check for missing information and anomalies before submission to the payroll providers.
  • Provide advice and support to Managers and Employees in all aspects of pay queries in line with our Service Level Agreement (SLA).
  • Build relationships with Management teams to proactively support their training needs to ensure payroll information is submitted accurately and on time.
  • Work with the payroll providers to ensure that any queries that cannot be resolved internally are resolved in an efficient manner and within the SLA.
  • Check payment files on receipt from payroll provider and raise any issues in a timely manner.
  • Co-ordinate and provide adhoc requests for information from external bodies.
  • Co-ordinate and support the payment of bonus and annual salary review data with the third-party payroll providers.
  • Deal with third parties / local authorities earnings enquiries and queries, e.g. financial references.
  • Liaise with the other departments to ensure that queries related to Payroll activities are resolved in a timely manner.
  • Maintain the payroll Knowledge Base ensuring processes and procedures are current, effective and translated (as required) specific to each country.
  • Produce/ action any reports required by the business.
  • Develop training materials and train managers and employees as required.
  • Support systems testing and project work as required.
  • Carry out any other reasonable duties requested by Payroll management.
  • Build and maintain effective working relationships with key partners.
What are we looking for?

To be considered for this role we are keen to speak to people with the following skills and experience:

  • Demonstrable experience of working in a payroll environment working across numerous EU countries.
  • Strong German and English language skills
  • An understanding of statutory payments and deductions involved in a payroll cycle.
  • Knowledge of year end payroll procedures.
  • Intermediate Excel Skills, highly numerate and analytical.
  • A dedicated team player, customer focused, and with a great eye for detail.
  • Ability to prioritise and organise your own workload.
  • Displays a 'can do' attitude towards problem solving and continuous improvement.
Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.