Client Administrator – Specialty

4 weeks ago

Birmingham, Birmingham, United Kingdom Marsh Full time

We currently have a fantastic opportunity for a Client Administrator to join our Credit Specialties – Political Risk and Structured Credit team based in Birmingham.

The Client Administrator will work within a highly skilled team that specialises in supporting the individual client teams, with responsibilities including but not limited to assisting with the production of documentation to support the placing of insurance contracts, assisting with the processing and administration of insurance contracts placed, ensuring timely authorisation of documentation, and distribution to markets/client - invoices and Evidence of Cover and assisting with credit control on payments between the client, market and the Company.

This is the perfect role for either someone with a demonstrable background in insurance administration / support or possibly a professional Administrator or recent Grad looking to join an established, market leading insurance broker.

Strong Excel (formulas / tables), excellent time management, attentional to detail and the ability to multitask are essential for this role

What can you expect?

  • An opportunity to join an established team.
  • Full on the job training on Marsh products and ongoing professional development.
  • A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment.
  • To build and maintain an excellent rapport with our clients, providers and colleagues across the Group.
  • An open, inclusive and diverse working culture, with a company that invests in colleagues' learning, development and success.

What you will be rewarded with?

  • We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
  • Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
  • Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

We will rely on you to:

  • Assist with the production of documentation to support the placing of insurance contracts.
  • Assist with the processing and administration of insurance contracts placed.
  • Assist in the review and issuance of documentation to evidence insurance contracts placed.
  • Assist in the recording and reporting of information on insurance contracts placed.
  • Assist colleagues in servicing client accounts, to meet clients' requirements and support account growth.
  • Review and check all documentation for quality and technical accuracy.
  • Review and respond to queries and manage these to close in a timely manner.
  • Effectively plan and organise workload in order to meet business timescales.
  • Collaborate closely with colleagues across Credit Specialties and other areas of the business.
  • Self-motivate in order to achieve desired results with regard to team, company and annual personal objectives.
  • Utilise internal and market facing systems to effectively process and manage the company's business.

What you need to have:

  • Excellent attention to detail, even whilst working under pressure.
  • High level of accuracy and consistency.
  • Excellent organisational skills with the ability to manage multiple tasks simultaneously.
  • Proficiency in Microsoft Office Applications especially Excel.
  • Strong written and verbal communication skills.
  • The ability to build, manage and develop relationships.

What makes you stand out?

  • Previous Insurance experience

Marsh is the world's leading insurance broker and risk advisor. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. For more information, visit , and follow us on LinkedIn and X.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients regardless of their gender expression or identity, marital or civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs. We are proud of our inclusive culture where everyone feels empowered to bring their whole selves to work and thrive. Learn more about our foundational values, mission and vision for the future by reviewing our Greater Good Policy.

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