Casual Bar Associate

1 month ago

Derby, Derby, United Kingdom Marriott Full time

Job Number

Job Category Food and Beverage & Culinary

Location Delta Hotels Breadsall Priory Country Club, Moor Road, Derby, England, United Kingdom

Schedule Part-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for F&B Service Experts – to get it right for our guests and our business each and every time.

Guest Relations

  • Address guests' service needs in a professional, positive, and timely manner.
  • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
  • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
  • Thank guests with genuine appreciation and provide a fond farewell.
  • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.
  • Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
  • Assist other employees to ensure proper coverage and prompt guest service

General Food and Beverage Services

  • Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
  • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
  • Pick-up trays and clean tables as needed to ensure a clean dining area.
  • Follow appropriate procedures for serving alcohol, follow local Training & Guidance.
  • Thank every guest upon departure, invites them to return, and wishes them a fond farewell.
  • Retrieve and deliver food and beverage orders in a timely manner.
  • Perform other reasonable duties as requested.
  • Coordinates with the respective kitchens to ensure guests' orders are delivere

Beverage/Coffee Cart

  • Inspect the cleanliness and presentation all china, glass, and silver prior to use.
  • Cash/Bank Handling
  • Record transaction in MICROS or similar system at time of order.
  • Process all payment methods in accordance with Accounting procedures and policies.
  • Follow property control audit standards and cash handling procedures (e.g., blind drops).
  • Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
  • Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
  • Transport bank to/from assigned workstation, following security procedures.
  • Set up and organize cashier workstation with designated supplies, forms, and resource materials; and always maintain cleanliness of workstation

Closing

  • Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist

Steps of Service

  • Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.
  • Check in with guests to ensure satisfaction with each food course and/or beverages.
  • Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary.
  • Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availabilit

In-Room Dining/Room Service

  • Take room service orders over the phone, answering any questions regarding the menu, inputting order into appropriate system, up-selling, following method of payment policies, reading back the order to confirm its accuracy, and providing expected delivery time.
  • Place and log call back for room service order within appropriate time frame to ensure guest satisfaction.
  • Notify guests and management of delays in service deliver

Assists Management

  • Communicate with guests, other employees, or departments to ensure guest needs are met

Communication

  • Speak to guests and co-workers using clear, appropriate and professional language.
  • Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property

Working with Others

  • Support all co-workers and treat them with dignity and respect.
  • Develop and maintain positive and productive working relationships with other employees and departments.
  • Partner with and assist others to promote an environment of teamwork and achieve common goals

Quality Assurance/Quality Improvement

  • Comply with quality assurance expectations and standards

Safety and Security

  • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
  • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
  • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
  • Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
  • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
  • Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
  • Complete appropriate safety training and certifications to perform work tasks.

Policies and Procedures

  • Protect the privacy and security of guests and coworkers.
  • Follow company and department policies and procedures.
  • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
  • Maintain confidentiality of proprietary materials and information.
  • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
  • Perform other reasonable job duties as requested by Supervisors.
  • Follow the requirements and tasks as defined in EMEA Food & Beverage Cashiering ) SOP if associate handles cash.
  • Comply with the requirements of the Marriott Cashiering Responsibilities/Petty Cash Fund ) and Cashier Overage/Shortage ) SOPs.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.


  • Casual Bar Associate

    3 weeks ago

    Derby, Derby, United Kingdom Marriott International Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Delta Hotels Breadsall Priory Country Club, Moor Road, Derby, England, United Kingdom VIEW ON MAP Schedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for their...

  • Casual Midday Assistant

    3 weeks ago

    Derby, Derby, United Kingdom Derby City Council Full time

    Job Overview Parkview Primary School The governing body is seeking to appoint a compassionate and dedicated individual to assist with lunchtime activities for students on a temporary basis. As part of a team of midday supervisors, your role will involve overseeing students during lunch, which includes managing meal times in the dining area, ensuring...

  • Food and Beverage Assistant

    3 months ago

    Derby, Derby, United Kingdom Hilton East Midlands Airport Full time

    Career opportunities with a side of good timesWELCOME TO A WORLD OF FLEXIBILITY AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. Choose a work schedule that works for you When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare...

  • IT Support Specialist

    5 days ago

    Derby, Derby, United Kingdom Hays Technology Full time

    Job Summary:We are seeking a skilled and dedicated IT Support Specialist to join our team at Hays Technology. The successful candidate will be responsible for providing hardware diagnostics and break-fix support, building and configuring laptops and desktops, and managing a Tech Bar on a rotational basis.Key Responsibilities:Hardware Support:Perform...

  • F&B Supervisor

    2 months ago

    Derby, Derby, United Kingdom Marriott International Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Delta Hotels Breadsall Priory Country Club, Moor Road, Derby, England, United Kingdom VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYFood & Beverage Supervisor Are you seeking to grow your skills with endless career opportunities, work...

  • Academic and Pastoral Advisor

    6 hours ago

    Derby, Derby, United Kingdom Babington Full time

    Job SummaryWe are seeking a highly skilled and experienced Learning and Development Coach to join our team at Babington. As a key member of our staff, you will be responsible for providing coaching and mentoring to learners, helping them achieve their learning goals and develop their skills and knowledge.Key ResponsibilitiesDevelop and implement...

  • Senior Medical Statistician

    1 month ago

    Derby, Derby, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

    As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.Our fundamental Values of Compassion, Openness and...

  • Housing Recruitment Specialist

    8 hours ago

    Derby, Derby, United Kingdom Sellick Partnership Full time

    About the RoleWe are seeking a highly skilled and experienced Senior/Principal Recruitment Consultant to join our Housing team at Sellick Partnership. As a key member of our team, you will be responsible for developing and managing new and existing relationships with clients and candidates to make placements.Key Responsibilities:Building trusted...

  • Housing Market Expert

    24 hours ago

    Derby, Derby, United Kingdom Sellick Partnership Full time

    About the RoleWe are seeking a highly experienced and ambitious Senior/Principal Recruitment Consultant to join our Housing team at Sellick Partnership. As a key member of our team, you will be responsible for developing and managing new and existing relationships with clients and candidates to make placements.Key Responsibilities:Building trusted...

  • Principal Recruitment Professional

    10 hours ago

    Derby, Derby, United Kingdom Sellick Partnership Full time

    About the RoleWe are seeking a highly skilled and experienced Senior/Principal Recruitment Consultant to join our Housing team at Sellick Partnership. As a key member of our team, you will be responsible for developing and managing new and existing relationships with clients and candidates to make placements.Key Responsibilities:Building trusted...

  • Senior Recruitment Consultant

    6 hours ago

    Derby, Derby, United Kingdom Sellick Partnership Full time

    About the RoleWe are seeking a highly skilled and experienced Senior/Principal Recruitment Consultant to join our Housing team at Sellick Partnership. As a key member of our team, you will be responsible for developing and managing new and existing relationships with clients and candidates to make placements.Key ResponsibilitiesBuilding trusted relationships...

  • Senior Recruitment Consultant

    3 hours ago

    Derby, Derby, United Kingdom Sellick Partnership Full time

    About the RoleWe are seeking a highly skilled and experienced Senior/Principal Recruitment Consultant to join our Housing team at Sellick Partnership. As a key member of our team, you will be responsible for developing and managing new and existing relationships with clients and candidates to make placements.Key ResponsibilitiesBuilding trusted relationships...

  • Senior Electrician

    1 month ago

    Derby, Derby, United Kingdom Venn Group Full time

    Venn Group are looking to recruit an Senior Electrician to start immediately on a permanent basis. Role SummaryThis role is a senior technical role within the University Electrical Team.The team is responsible for a wide range of compliance, reactive and planned maintenance duties plus small project work. The post holder will be responsible for the most...

  • Client Relationship Manager

    3 weeks ago

    Derby, Derby, United Kingdom Babington Full time

    Client Relationship Manager UK Remote with regular travel across the UK Position Overview At Babington, we are at a pivotal moment as we enhance our Customer Engagement framework to ensure we are well-prepared for future challenges. This role will concentrate on three primary objectives: 1. Fostering and nurturing Babington's current partnerships,...

  • Casual Bar

    3 months ago

    Derby, United Kingdom Bustler Market LTD Full time

    We're a street food market & event space putting on the best events in the city. Serving up craft beers, cocktails & good times. Fancy joining the fun & energetic Bustler Market team? We're on the look for hardworking, sociable & team players to join our dynamic growing team. Here’s everything you need to know: - **ROLE**_ Bar/Floor/Waiting staff -...

  • Casual Bar/Catering Assistants

    3 months ago

    Derby, United Kingdom Derby City Council Full time

    Job description We have vacancies for casual varied hours staff:- To assist in delivering a friendly, efficient & high-quality food and beverage service to all Derby Live events & catering functions customers, at the Arena, Derby Parks, Outdoor events & Guildhall, whilst working in the Catering & Bar Units. This will include serving food, undertaking...

  • Casual - Waiter/waitress/bar Person

    3 months ago

    Derby, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Derby? pentahotel Derby is looking for a dedicated professional to join our friendly and well-regarded Food and Beverage team as a Casual Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the...

  • Bar Team Member

    3 months ago

    Derby, United Kingdom Derby Leisure Ltd Full time

    Position: Food & Beverage Bar Team Member Contract: Casual/Zero Hours **Salary**: National Minimum/Living Wage Location: Derby Leisure & Events Venue **Responsible to**: The Bar Supervisors/Pavilion Manager **Job Description**: We are looking to recruit Bar Staff to work on our bar on a casual contract, to cover absence, holidays and busy...

  • Casual Event Bar Staff

    3 months ago

    Derby, United Kingdom The Liquor Collective Full time

    Casual Event Bar Staff The Liquor Collective is a multifaceted events and hospitality agency. Focused on delivering world class events and hospitality to a range of venues. We are recruiting casual bar staff that can join our fast growing team to work at Bearded Theory festival and then helping us at events throughout the summer. Employees will need to be...

  • Bar Team Member

    3 months ago

    Derby, United Kingdom Derby Leisure Ltd Full time

    Position: Food & Beverage Bar Team Member Contract: Casual/Zero Hours **Salary**: National Minimum/Living Wage Location: Derby Leisure & Events Venue **Responsible to**: The Bar Supervisors/Pavilion Manager **Job Description**: We are looking to recruit Bar Staff to work on our bar on a casual contract, to cover absence, holidays and busy...

  • Casual Bar Associate

    3 weeks ago

    Derby, United Kingdom Marriott International Part time

    Job Number 24138952Job Category Food and Beverage & CulinaryLocation Delta Hotels Breadsall Priory Country Club, Moor Road, Derby, England, United Kingdom VIEW ON MAP Schedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for...

  • Casual Team Member

    3 months ago

    Derby, United Kingdom Atlas Hotels Full time

    **Hours**:Will be as required - Further details given at interview** **Salary**:£10.42 per hour** **Atlas Hotels** is hiring a **Casual Team Member - Nights** right now at the **Holiday Inn Express Derby** Want an enjoyable job role with tons of variety day to day? You've come to the right place! **So what does a Casual Team Member do?** - Providing a...

  • Bar Staff

    3 months ago

    Derby, United Kingdom Shiny Tap Room Full time

    '''Duties''' - Greet customers and provide excellent customer service - Take and prepare drink orders accurately and efficiently - Serve food and beverages to customers - Maintain cleanliness of the bar area and ensure compliance with health and safety regulations - Handle cash transactions and operate the cash register - Restock bar supplies as needed -...

  • Restaurant and Bar Supervisor

    3 months ago

    Derby, United Kingdom Fat Cat Derby Ltd Full time

    Job Overview: We are seeking an experienced and dynamic Bar Manager to join our team. As the Bar Manager, you will be responsible for overseeing the daily operations of our bar, ensuring exceptional customer service, and maintaining a high level of quality in food and beverage offerings. If you have a passion for hospitality, strong leadership skills, and a...

  • Food and Beverage Assistant

    3 months ago

    Derby, United Kingdom Hilton Full time

    **Career opportunities with a side of good times!** **WELCOME TO A WORLD OF FLEXIBILITY AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.** Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of...

  • Food and Beverage Assistant

    3 months ago

    Derby, United Kingdom Hilton East Midlands Airport Full time

    DescriptionCareer opportunities with a side of good times!WELCOME TO A WORLD OF FLEXIBILITY AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.  Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out...

  • Trainee Nursing Associate

    3 months ago

    Derby, United Kingdom Melbourne & Chellaston Medical Practice Full time

    **Nursing Associate** **Melbourne & Chellaston Medical Practice** **Job overview** Melbourne & Chellaston Medical Practice is looking for a registered Nursing Associate to join our friendly and dynamic nursing team. The salary is competitive and will depend on your experience. Hours are negotiable. **About us** Melbourne & Chellaston Medical Practice is...

  • Casual Bar Attendant

    3 months ago

    Derby, United Kingdom Marriott International Full time

    POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their...

  • Casual Event Staff

    3 months ago

    Derby, United Kingdom Quantum Staffing Solutions Full time

    **DO YOU WANT TO BE PART OF AN EXCITING EVENTS TEAM!** **MAKE NEW FRIENDS AND HAVE FUN WHILST EARNING MONEY!** **WE ARE CURRENTLY LOOKING FOR BAR STAFF FOR VARIOUS DIFFERENT EVENTS.** If you have at least 1 years bar experience please do get in touch :) **Roles include**:Bar Staff, Waiting Staff, Greeters, supervisors and managers. **Pay Rate: From...

  • Guest Service Agent

    3 months ago

    Derby, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Derby? pentahotel Derby is looking for a dedicated professional to join our friendly and well regarded team as a Front Office / Receptionist. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the casually dressed...

  • Front Office Supervisor

    3 months ago

    Derby, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Derby? pentahotel Derby is looking for a dedicated professional to join our friendly and well regarded team as a Front Office / Receptionist. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the casually dressed...

  • Food and Beverage Guest Service Agent

    2 months ago

    Derby, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Derby? pentahotel Derby is looking for a dedicated professional to join our friendly and well regarded Food and Beverage teams as a Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambiance, the casually...

  • Food and Beverage Guest Service Agent

    3 months ago

    Derby, United Kingdom Pentahotel Full time

    Could you be our friendly face for pentahotel Derby? pentahotel Derby is looking for a dedicated professional to join our friendly and well regarded Food and Beverage teams as a Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambiance, the casually...

  • Casual F&B Associate

    3 months ago

    Derby, United Kingdom Marriott International Full time

    POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy...