Food and Beverage Team Member

1 month ago

Liverpool, Liverpool, United Kingdom The Municipal Liverpool Full time

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...

THE EXCITING OPPORTUNITY

We opened The Municipal Hotel & Spa MGallery in May 2023 and have reset the clock within this historic building, bringing it back to life. We create memorable moments for all life enjoyers to experience unique stories from the past but also to write their own astonishing tales of the future. We boast 178 stunning bedrooms set in a remarkable and inspiring landmark of the city. Time is of essence and at the heart of The Municipal's story. Its iconic clock tower and bells giving the tempo to a timeless melody. Various restaurants, bars and a state of the art spa sanctuary including a pool, will offer everyone the place to have the time of their lives, reset the clock and embark upon their own magical journey...

A DAY IN THE LIFE OF A FOOD AND BEVERAGE TEAM MEMBER AT THE MUNICIPAL HOTEL

What you'll be doing...

Reporting to the Restaurant Manager, you will be based at the hotel on an hourly basis up to 40 hours per week (variety of shifts available).

You can expect your working day to include the following;

We're all about the service Take ownership for your part of the guest journey, making an immediate heartfelt welcome to ensure their memorable experience within the hotel.
To converse with the guests from the heart, being attentive and reactive to requests, taking and delivering food orders and anticipating their needs.
Deliver impeccable personable service, making Palm Court, The Botanic Tea Room and the Seaforth Restaurant THE place to be seen
Be conversant with all of our tantalising cocktails, beverages and food menus
To be a team player, building collaborative relationships with the Kitchen and Bar teams for a seamfree operation
Accept payments and balance receipts

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Food and Beverage Team Member, you will need the following qualities and skills.

A charming personable manner, care and attention to detail
A naturally efforvescent and heartfelt communicator who can build excellent rapport with our guests and deliver outstanding service
Knowledge of working within a food and beverage operation in a hotel or restaurant is highly desirable
Knowledge of wine, spirits and cocktails
Flexibility to work across varied shift patterns

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
Discounted hotel room rates for you and your friends & family across RBH and ACCOR hotels.
An extra days' holiday for your birthday
Flexible working arrangements
Pension
Free meals on duty saving you over £1000 per year
Hotel, F&B, Spa Treatment Discounts and Sales Incentives
Gratuities split equally across all departments - we are one team
Discounted Local Parking Facilities
A link to our extensive employee benefit portal with discounts over hundreds of retailers

To learn more about our full benefits package, click here to watch our employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact

#LifeatRBH

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