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We are seeking a highly motivated and customer-focused F&B Team Member to join our team at AccorHotel. As a key member of our food and beverage service team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable dining experience.
Main Responsibilities- Provide exceptional customer service to guests, ensuring that their needs are met and exceeded.
- Prepare and serve food and beverages to guests in a timely and efficient manner.
- Maintain a high level of cleanliness and hygiene in the food and beverage areas, adhering to all health and safety standards.
- Work collaboratively with other team members to ensure seamless service delivery and achieve business objectives.
- Develop a thorough knowledge of our menu, including ingredients, allergens, and cooking methods.
- Process payments and handle customer transactions accurately and efficiently.
- Resolve customer complaints and issues in a professional and courteous manner.
- Previous experience in a food and beverage service role, preferably in a hotel or restaurant environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Ability to work in a fast-paced environment and multitask with ease.
- Basic food hygiene certificate and knowledge of health and safety procedures.
- Flexibility to work a variety of shifts, including weekends and holidays.
- Competitive hourly rate and opportunities for career advancement.
- Free meals and discounts on food and beverages.
- Access to employee benefits, including health insurance and retirement plans.
- Opportunities for professional development and training.