EPA Operations Manager

1 month ago


West Midlands, United Kingdom S Knights Recruitment Full time
Our client, a vibrant trade association and End Point Assessment Organisation (EPAO), has recently achieved OFQUAL regulation and is poised for an exciting period of growth. They are seeking a proactive and experienced Operations Manager to manage, maintain, and expand their services.
We are looking for an EPA Operations Manager who brings a blend of EPA/Apprenticeship management expertise and strategic insight to elevate and optimize our client’s EPA program. In this critical role, you will oversee and lead various aspects of the EPA program, ensuring top-tier assessment delivery and operational excellence. Your responsibilities will include establishing and maintaining a robust pipeline of applicants and stakeholders through adept management and coordination.
You will play a key role in advancing our client’s niche end point assessment standards, positioning them as a leader in their field. This role offers a unique opportunity to make a significant impact by driving excellence in EPA operations, ensuring regulatory compliance, and building strong relationships with both internal and external stakeholders. Your leadership will be vital in developing and implementing processes that improve the quality and consistency of our assessment services, thereby enhancing the overall success and reputation of the organization. This position allows you to leverage your expertise to shape and influence the future direction of our clients EPA program
Key Responsibilities:
Lead the management of EPAO services with a focus on client growth and retention in a niche market.
Aim to establish the client as a leader in their field.
Manage direct reports from assessors and create a high-performing team environment.
Support contracted End Point Assessors to deliver a consistent, standardised, and compliant EPA service.
Build and maintain strong relationships with key stakeholders, ensuring the highest standards of customer service.
Produce reports on EPA performance, including pipeline, threats, and opportunities.
Provide members and associations with expert advice and guidance on skills and EPA.
Conduct training sessions for internal stakeholders and customers on all matters related to EPA.
Serve as the primary contact for external apprenticeship providers, the ESFA, and OFQUAL.
Grow the EPA program through business development activities.
Requirements:
Proven experience managing an EPAO or a training provider.
Previous sales or business development experience is a bonus.
Strong project management skills.
Good communication and organisational skills.
Experience managing a high-performing team.
Experience with curriculum or assessment development.
Role Details:
Employment Type:
Full-time, permanent, hybrid.
Location:
Remote, requires periodic visits to head quarters in SouthamptonS Knights Recruitment are a specialist Employability and Skills recruitment agency. We recruit for Colleges and Training Providers across the UK
Job Reference: DH4745Salary: £35,000 to £40,000Location: Remote

  • Co. West Midlands, United Kingdom S Knights Recruitment Full time

    Role Overview: As an Operations Excellence Manager, you will be instrumental in enhancing our client's specialized endpoint assessment standards, establishing them as a frontrunner in their industry. Key Responsibilities: Drive operational excellence in endpoint assessment (EPA) processes, ensuring adherence to regulatory standards.Foster robust...


  • West Midlands, United Kingdom Leisure (Operations) Full time

    About Places Leisure Places Leisure is dedicated to improving lives by promoting active lifestyles and fostering healthy individuals within thriving communities. We strive to be the leading health and wellbeing enabler in the UK. Your Role: Duty Manager As a Duty Manager, you will play a crucial role in overseeing daily operations at our leisure centre....


  • West Midlands, United Kingdom Leisure (Operations) Full time

    About Places Leisure Places Leisure is dedicated to improving lives by promoting active lifestyles and fostering healthy individuals within thriving communities. We strive to be the leading health and wellbeing enabler in the UK. Your Role: Duty Manager As a Duty Manager, you will play a crucial role in overseeing daily operations at our leisure centre....

  • Account Manager

    6 days ago


    North West, United Kingdom S Knights Recruitment Full time

    Join our clients dynamic team at a leading EPAO in the Construction and Built Environment sector. As a Relationship Manager, you'll be the key contact for our clients, managing stakeholder relationships with Training Providers and Employers. Your role involves overseeing client queries, project managing deadlines, and ensuring timely payments. You'll...

  • Account Manager

    2 weeks ago


    North West, United Kingdom S Knights Recruitment Full time

    Join our clients dynamic team at a leading EPAO in the Construction and Built Environment sector. As a Relationship Manager, you'll be the key contact for our clients, managing stakeholder relationships with Training Providers and Employers. Your role involves overseeing client queries, project managing deadlines, and ensuring timely payments. You'll play a...


  • North West, United Kingdom S Knights Recruitment Full time

    About the RoleWe are seeking a highly skilled Business Development Manager to join our team at S Knights Recruitment. As a key member of our team, you will be responsible for managing stakeholder relationships with Training Providers and Employers, overseeing client queries, project managing deadlines, and ensuring timely payments.Key ResponsibilitiesManage...


  • North West, United Kingdom S Knights Recruitment Full time

    About the RoleWe are seeking a highly skilled Business Development Manager to join our team at S Knights Recruitment. As a key member of our team, you will be responsible for managing stakeholder relationships with Training Providers and Employers, overseeing client queries, project managing deadlines, and ensuring timely payments.Key ResponsibilitiesManage...


  • West Sussex, United Kingdom Leisure (Operations) Full time

    We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and...


  • west midlands, United Kingdom Pertemps Network Group Full time

    Job Title: Leadership and Management Trainer/CoachJob Summary:Pertemps Network Group is seeking a highly skilled Leadership and Management Trainer/Coach to join our team. As a key member of our organization, you will be responsible for delivering high-quality training programs and coaching services to support the development of our clients' leadership and...


  • west midlands, United Kingdom Pertemps Network Group Full time

    Job Title: Leadership and Management Trainer/CoachJob Summary:Pertemps Network Group is seeking a highly skilled Leadership and Management Trainer/Coach to join our team. As a key member of our organization, you will be responsible for delivering high-quality training programs and coaching services to support the development of our clients' leadership and...


  • West Midlands, United Kingdom Severn Trent Full time

    Department: Waste Network Ops Salary (£): Competitive Network Operations Lead Hello, we’re Severn Trent and we think water is wonderful. Oh, we’re pretty keen on people too. hours a day, days a year we serve million households and business across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the ,...

  • Department Head

    5 days ago


    West Midlands, United Kingdom Premdor Full time

    Job SummaryThe Production Supervisor is a key role within the Premdor organization, responsible for overseeing the daily operations of our production department. This individual will be responsible for ensuring the smooth execution of production processes, maintaining a safe and healthy work environment, and driving continuous improvement initiatives.Key...

  • Department Head

    6 days ago


    West Midlands, United Kingdom Premdor Full time

    Job SummaryThe Production Supervisor is a key role within the Premdor organization, responsible for overseeing the daily operations of our production department. This individual will be responsible for ensuring the smooth execution of production processes, maintaining a safe and healthy work environment, and driving continuous improvement initiatives.Key...


  • West Midlands, United Kingdom Leisure (Operations) Full time

    At Places for People Group, we are a social enterprise committed to fostering community well-being. Our mission at Places Leisure is to transform lives by creating vibrant environments that promote health and wellness, aspiring to be the foremost enabler of health and well-being in the UK. We pride ourselves on being distinct from conventional organizations....


  • West Midlands, United Kingdom Leisure (Operations) Full time

    At Places for People Group, we are a social enterprise committed to fostering community well-being. Our mission at Places Leisure is to transform lives by creating vibrant environments that promote health and wellness, aspiring to be the foremost enabler of health and well-being in the UK. We pride ourselves on being distinct from conventional organizations....


  • West Midlands, United Kingdom Venn Group Full time

    **Role: End Point Assessment Co-ordinator** **Type: Temporary** **Duration: Minimum of Five months temporary** **Pay rate: £16 - £17.62 per hour via an umbrella company dependant on experience** **Location: West Midlands** An exciting opportunity to support a team throughout a period of increased workload. The successful applicant will support the...

  • Lifeguard

    3 months ago


    West Midlands, United Kingdom Leisure (Operations) Full time

    We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and...


  • West Midlands, United Kingdom Leisure (Operations) Full time

    About UsPlaces for People Group is a leading social enterprise that prioritizes community development and well-being. Our Leisure division is dedicated to creating active spaces and promoting healthy lifestyles.About the RoleWe are seeking a highly skilled Lifeguard to join our team at Places Leisure. As a Lifeguard, you will be responsible for ensuring the...


  • West Midlands, United Kingdom Leisure (Operations) Full time

    About UsPlaces for People Group is a leading social enterprise that prioritizes community development and well-being. Our Leisure division is dedicated to creating active spaces and promoting healthy lifestyles.About the RoleWe are seeking a highly skilled Lifeguard to join our team at Places Leisure. As a Lifeguard, you will be responsible for ensuring the...

  • Operations Manager

    2 weeks ago


    West Midlands, United Kingdom Bridge Recruitment Full time

    Role: Operations Manager Salary: £35k-£40k plus benefits and company car Job Status: Permanent/Full-Time Location: Covering areas between Milton Keynes and Manchester Vacancy Reference: VR/05194 Role Description: One of our clients, a leading smart technology facilities service provider working within the commercial cleaning industry, is currently...