Assistant Reception Manager

2 weeks ago

Padstow, United Kingdom THE PIG Hotels (Home Grown Hotels) Full time

Assistant Reception Manager - Padstow, Cornwall

Location: THE PIG - at Harlyn Bay, Padstow, Cornwall

OTE £14.17 per hour, including tronc.

Full Time

We are currently looking for a passionate and customer focused Assistant Reception Manager to support our Reception Manager with our team of friendly Receptionists.

The front desk at THE PIG is essentially the hub of the hotel, being the first and last face our restaurant and hotel guests see. First impressions are everything and we want our guests to have the best first impression possible.

As Assistant Reception Manager you will be responsible for supporting our Reception Manager with effective running of the front office. Setting a good example to the team of receptionists and ensuring all duties are completed to a high standard.

We are looking for someone who loves to make guests smile every day, who has high standards and great attention to detail. Communication is key, you will be required to maintain constant channels of communication with all departments in the hotel.

Experience within a similar role and knowledge of Opera Fidelio is beneficial but not essential as full training will be provided.

We are dedicated to making THE PIGs an inspiring, exciting, and fun place to work and in return for your hard work you can expect something a little different:

  • Staff stays - free B&B.
  • 35% discount on food, beverages & treatments.
  • Meals on duty.
  • Annual holiday increase (up to 33 days)
  • Take home goods - cost price.
  • Free access for you and your family to an on-demand GP, Physiotherapy, and counselling services through
  • A range of learning & development courses.
  • Anniversary vouchers - dinner with wine for 2.

Home Grown Hotels is committed to encouraging equality, diversity, and inclusion. We are an equal opportunity employer and will not discriminate against candidates based on any of the protected characteristics set out in the Equalities Act 2010.

Robin Hutson: 'As with all good hospitality, THE PIG is fundamentally about people; it's the personalities, passion, knowledge, and skills of the people we work with that somehow converge to creating THE PIG experience'.

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