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Deputy Front Office Manager

2 months ago

Padstow, United Kingdom THE PIG Hotels (Home Grown Hotels) Careers Full time
Position: Assistant Reception Manager
Location: THE PIG - at Harlyn Bay, Padstow, Cornwall
OTE: 14.17 per hour, including tronc.
Employment Type: Full Time

We are seeking a dedicated and customer-oriented Assistant Reception Manager to assist our Reception Manager in leading a team of welcoming Receptionists.

The front desk serves as the central point of our establishment, being the initial and final interaction for our hotel and restaurant patrons.

Creating a remarkable first impression is crucial, and we strive to ensure our guests receive an exceptional welcome.

As the Assistant Reception Manager, your role will involve supporting the Reception Manager in the efficient operation of the front office.

You will set a positive example for the reception team and guarantee that all responsibilities are executed to the highest standards.

We are looking for an individual who enjoys bringing joy to our guests daily, possesses high standards, and pays great attention to detail.

Effective communication is essential; you will need to maintain open lines of communication with all hotel departments.

Previous experience in a similar position and familiarity with Opera Fidelio is advantageous but not mandatory, as comprehensive training will be provided.

We are committed to making THE PIGs an inspiring, engaging, and enjoyable workplace. In return for your dedication, you can expect unique benefits:

  • Complimentary staff stays - free B&B.
  • 35% discount on food, beverages & treatments.
  • Meals provided during shifts.
  • Annual holiday increase (up to 33 days).
  • Cost price access to take-home goods.
  • Free access for you and your family to an on-demand GP, Physiotherapy, and counselling services.
  • A variety of learning & development opportunities.
  • Anniversary vouchers for a dinner with wine for two.

To explore our full range of benefits, please visit our careers webpage.

Home Grown Hotels is dedicated to promoting equality, diversity, and inclusion.

We are an equal opportunity employer and will not discriminate against candidates based on any protected characteristics outlined in the Equalities Act 2010.

Robin Hutson: 'As with all good hospitality, THE PIG is fundamentally about people; it's the personalities, passion, knowledge, and skills of the people we work with that somehow converge to creating THE PIG experience.'