Software Asset and Configuration Management
3 weeks ago
Duration: 6 month initial contract
Inside IR35
Role:
NATS (National Air Traffic Services) are looking for a Software Asset and Configuration Management (SACM) Analyst to join their team on a contract basis. The role is to provide a combination of technical, process and business expertise to NATS Technical Services in the use of Service Management (SM), Enterprise Asset Management (EAM) and other toolsets to support the provision of operational ATM Technical Services.
Responsibilities will include:
Work closely with engineers to achieve their needs, guiding users on how to change and improve the data structures contained within the toolsets and how these map to the technical systems and business processes of NATS ATM Services.
Be an initial point of escalation for day-to-day issues with the supporting toolsets and the data representation held within these.
May participate in improvement and development projects as an expert in how the toolsets within their allocated domains and data under management inside the toolsets represents the broader ATM Services, supporting systems and the NATS business.
Responsible for investigating and resolving day-to-day business, process and technical incidents that arise within the allocated domain(s). Decides when escalation is required and escalates where necessary. Manages incidents from initial report to service restoration.
Responsible for investigating and resolving problems that occur. Carries out small scale fixes within allocated domain(s), escalates where necessary.
Responsible for low impact service improvements.
Responsible for managing packages of work within projects to deliver higher impact and larger service improvements within the allocated domain(s).
Responsible for Knowledge Management within the allocated domain(s) using the standard NATS tools.
Responsible for liaison with internal experts, internal suppliers, end users and other stakeholders.
By maintaining a limited knowledge of other domains, responsible for providing cover for absence of other SACM Engineers.
In some domains this job holder will be the only NATS expert in a given technology, so will be responsible for managing an external supplier or suppliers interface for escalations ad improvements within the scope to the allocated domain(s).
What we are looking for in you:
Relevant inventory management experience
Knowledge of systems relevant to domain(s) allocated, e.g. SAP, ServiceNow.
Experience of working with a Configuration Management Database or similar.
Has a demonstrable commitment to continuous professional development, both technical and personal.
Effective oral and written communication skills.
Ability to work calmly, systematically and analytically when resolving issues.
Proven ability to work in teams, take responsibility, delegate, plan and schedule activities efficiently.
Strong interpersonal skills that enable proactive interaction with a variety of stakeholders customers, suppliers and colleagues.
Proven history of application of continuous service improvement processes.
Sufficient financial knowledge to maintain an awareness of the allocated service operating budget in support of the team lead and Head of SMBO.
The ability to operate up to Level 4 (Enable) of the Skills Framework for the Information Age (SFIA 8) in relevant areas (Application Support, Asset Management, Configuration Management, Data Management, Software Configuration).
Desirable skills:
To have some knowledge of ITIL (Information Technology Infrastructure Library) Service Lifecycle Management practices.
To hold Industry certifications relevant to the domain(s) e.g. relevant ITIL, SAP or ServiceNow certification.
Apply today via the link provided
-
Software Asset and Configuration Management
1 month ago
Whiteley, United Kingdom CV-Library Full timeLocation: Whiteley, Hedge End and Swanwick (1-2 days per week onsite average - flexible working arrangements) Duration: 6 month initial contract Inside IR35 Role: NATS (National Air Traffic Services) are looking for a Software Asset and Configuration Management (SACM) Analyst to join their team on a contract basis. The role is to provide a combination...
-
Software Asset and Configuration Management
2 weeks ago
Whiteley, United Kingdom Matchtech Full timeLocation: Whiteley, Hedge End and Swanwick (1-2 days per week onsite average - flexible working arrangements) Duration: 6 month initial contract Inside IR35 Role: NATS (National Air Traffic Services) are looking for a Software Asset and Configuration Management (SACM) Analyst to join their team on a contract basis. The role is to provide a combination...
-
Whiteley, Hampshire, United Kingdom Matchtech Full timeNATS Technical Services Contract Opportunity:We are currently recruiting for a Software Asset and Configuration Management Analyst to join our team on a contract basis. The ideal candidate will have experience in Service Management (SM) and Enterprise Asset Management (EAM) toolsets, as well as strong technical and business acumen.Responsibilities will...
-
Software Asset Management Specialist
3 weeks ago
Whiteley, Hampshire, United Kingdom Matchtech Full time**Role Overview**We are seeking a skilled Software Asset Management Specialist to join our team at NATS Technical Services on a contract basis. The ideal candidate will possess a combination of technical, process, and business expertise to provide support in the use of Service Management, Enterprise Asset Management, and other toolsets.Key...
-
Hardware and Software Asset Administrator
3 weeks ago
Whiteley, Hampshire, United Kingdom Leidos Full timeJob Overview: Hardware and Software Asset AdministratorLocation: Whiteley, Hampshire / Hybrid. Occasional travel to other offices may be required.About the Position:We are looking for a Junior IT Asset Manager to support the management of Leidos' hardware and software assets within the Business Operations team of Leidos CIO.The role will involve purchasing...
-
IT Asset Management Professional
3 weeks ago
Whiteley, Hampshire, United Kingdom Leidos Full timeJob Title: IT Asset Management ProfessionalLocation: Whiteley, Hampshire / Hybrid. Occasional travel to other offices may be required.About the Role:We are seeking a Junior IT Asset Manager to support the management of Leidos' hardware and software assets within the Business Operations team of Leidos CIO.The role will involve purchasing hardware, software,...
-
IT Asset Management Specialist
1 month ago
Whiteley, Hampshire, United Kingdom Leidos Full timeDescription Junior IT Asset ManagerRole Overview:Leidos is seeking a professional to work within the Business Operations team, supporting the management of hardware and software assets. The role will involve purchasing IT requirements, undertaking IT equipment lifecycle administration, and reporting.Key responsibilities include developing an understanding of...
-
IT Asset Management Specialist
4 weeks ago
Whiteley, Hampshire, United Kingdom 00139 LEIDOS INNOVATIONS UK LTD. Full timeJob Overview">We are seeking an IT Asset Administrator to join our Business Operations team, where you will play a crucial role in the management of Leidos' hardware and software assets. This includes purchasing hardware, software, and miscellaneous IT requirements, as well as undertaking IT equipment lifecycle administration and reporting.">Key...
-
Chief IT Asset and Infrastructure Specialist
4 weeks ago
Whiteley, Hampshire, United Kingdom Leidos Full timeJob OverviewLeidos is seeking an experienced IT Asset Administrator to support the management of hardware and software assets. The successful candidate will be responsible for IT equipment lifecycle administration, hardware and software license administration, and procurement.Key Responsibilities:Administer IT equipment lifecycle, ensuring effective...
-
Junior IT Hardware Specialist
3 weeks ago
Whiteley, Hampshire, United Kingdom Leidos Full timeJob Description: Junior IT Hardware SpecialistLocation: Whiteley, Hampshire / Hybrid. Occasional travel to other offices may be required.About the Job:This is an exciting opportunity for a Junior IT Asset Manager to join our team and contribute to the management of Leidos' hardware and software assets.You will be responsible for purchasing hardware,...
-
Assets and Contracts Expert
3 weeks ago
Whiteley, Hampshire, United Kingdom Leidos Full timeAbout the RoleWe are looking for an experienced Assets and Contracts Expert to join our team. The successful candidate will be responsible for managing commercial and contractual elements of contracts, including scope definition, pricing strategy, risk evaluation and allocation, and managing queries and disputes in the delivery phase.This is a challenging...
-
Cyber Security Engineer Position
3 weeks ago
Whiteley, Hampshire, United Kingdom Tailor Made Technologies Full timeAbout the RoleTailor Made Technologies is a trusted partner for transformative managed technology. We are seeking an experienced IT Project Engineer to join our team and contribute to the success of our clients.As an IT Project Engineer, you will be responsible for working on secure and complex projects, developing and supporting multiple internal and...
-
IT Infrastructure Design Lead
3 weeks ago
Whiteley, Hampshire, United Kingdom Tailor Made Technologies Full timeProject Engineer PositionTailor Made Technologies is seeking an experienced IT Project Engineer to join our team. As an IT Project Engineer, you will work on secure and complex projects, developing and supporting multiple internal and cloud-based infrastructures.You will collaborate with project managers, account managers, and technical consultants to...
-
Infrastructure Project Specialist
3 weeks ago
Whiteley, Hampshire, United Kingdom Tailor Made Technologies Full timeJob OverviewWe are currently recruiting an experienced IT Project Engineer to join Tailor Made Technologies on a hybrid model. The role is vital for our forward-thinking and dynamic team, where you will have the opportunity to develop your career with training and support.The successful candidate will work on secure and complex projects, developing and...
-
Senior Software Developer
4 months ago
Whiteley, United Kingdom L3Harris Technologies Full timeL3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental...
-
Information Technology Help Desk Technician
2 weeks ago
Whiteley, United Kingdom Copello Global Full timeCopello have partnered with an established engineering business based in Fareham, in the recruitment of an IT Service Desk Technician.Please note candidates MUST be eligible for SC Clearance.Responsibilities:Providing technical assistance for questions and problemsResponding to queries via chat, email, or phoneResolve hardware and software issues, including...
-
Whiteley, United Kingdom Copello Global Full timeJob Description Copello have partnered with an established engineering business based in Fareham, in the recruitment of an IT Service Desk Technician. Please note candidates MUST be eligible for SC Clearance. Responsibilities : Providing technical assistance for questions and problems Responding to queries via chat, email, or phone Resolve hardware and...
-
Information Technology Help Desk Technician
1 week ago
Whiteley, United Kingdom Copello Global Full timeCopello have partnered with an established engineering business based in Fareham, in the recruitment of an IT Service Desk Technician.Please note candidates MUST be eligible for SC Clearance.Responsibilities:Providing technical assistance for questions and problemsResponding to queries via chat, email, or phoneResolve hardware and software issues, including...
-
Information Technology Help Desk Technician
2 weeks ago
Whiteley, United Kingdom Copello Global Full timeCopello have partnered with an established engineering business based in Fareham, in the recruitment of an IT Service Desk Technician.Please note candidates MUST be eligible for SC Clearance.Responsibilities:Providing technical assistance for questions and problemsResponding to queries via chat, email, or phoneResolve hardware and software issues, including...
-
Software Engineer for System Integration
2 weeks ago
Whiteley, Hampshire, United Kingdom Leidos Full timeJob OverviewWe are seeking a skilled Software Engineer to join our team in delivering a multi-drop systems integration programme. As part of the integrated team, you will design, create and execute system integration tests.This is an opportunity to work on an exciting programme delivering critical infrastructure key to the future of UK Air Traffic...
