Customer Service Administrator
2 weeks ago
* Temporary to permanent role
* Superb company culture
* Immediate start
* Varied and interesting role
* Friendly working team environment
MTrec’s New Opportunity
Our client is an established and successful company based in Hebburn. They are currently looking for a Customer Service Administrator to join their team on a temporary to permanent basis. If you are interested and meet the person specification of the job role, please apply below.
The Job You’ll be Doing;
* Providing excellent customer service when dealing with customer calls, requests and queries
* Managing order confirmation processes with customers
* Liaising with carriers to arrange timely collection of goods
* Generating all necessary paperwork
* Maintaining a transport log for arranged shipments
* Receive, review and evaluate requisitions for materials, suppliers, services and equipment
* Processing and issuing purchase orders
* Chasing suppliers for outstanding orders
* Researching and identifying new products and suppliers, negotiating prices and agreeing contracts
* Assessing tenders from potential suppliers and liaising with them
* Matching and coding sales invoices
* Releasing supplier invoices for payments
* Administering various logs
* General filing of paperwork
* Controlling office stationary stock
* Managing incoming and outgoing post
About You;
* Have good written and verbal communication skills
* Be able to communicate effectively with internal and external customers
* Have an excellent attention to detail, with data entry ability
* Experience with Sage 50 would be advantageous
* Excellent computer proficiency, particularly Microsoft Office packages
* Have the ability to work under pressure and meet deadlines
* Provide exemplary customer service and maintain a positive attitude
* Be able to work independently and carry out assignments to completion
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