Current jobs related to Customer Service Advisor - Hebburn - Preferred Management

  • Customer Service Representative

    3 weeks ago

    Hebburn, South Tyneside, United Kingdom EE Full time

    Job OverviewWe're seeking a skilled Sales Advisor to join our team in North Tyneside or Gosforth, providing exceptional customer service and promoting our digital products.

  • Customer Engagement Advisor

    2 months ago

    Hebburn, South Tyneside, United Kingdom EE Full time

    Sales OpportunityWe are looking for a skilled and confident individual to join our Sales Team in North Tyneside as a Part Time Sales Advisor. In this role, you will have the opportunity to work closely with our customers to understand their needs and preferences and discuss the right products and services for each customer's needs.Your Benefits:A competitive...

  • Sales and Customer Support Advisor

    2 months ago

    Hebburn, South Tyneside, United Kingdom EE Full time

    About the JobWe are seeking an experienced sales advisor to join our team in Tyneside. As a key member of our sales team, you will be responsible for discussing EE's products and services with customers and identifying opportunities to upsell and cross-sell.The ideal candidate will have excellent communication skills, a strong understanding of sales...

  • Customer Service Advisor

    7 days ago

    Hebburn, United Kingdom EE Full time

    Job DescriptionWhere: EE North Tyneside, Cobalt Business Park, NE27 0QJFull Time: PermanentSalary: £23,504.00 rising to £24,064 after 8 months of working for us, plus uncapped commission Start Date: 2025 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable...

  • Customer Service Advisor

    2 weeks ago

    Hebburn, United Kingdom EE Full time

    Where: EE North Tyneside, Cobalt Business Park, NE27 0QJFull Time: PermanentSalary: £23,504.00 rising to £24,064 after 8 months of working for us, plus uncapped commission Start Date: 2025 Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to...

  • Parts Advisor

    7 months ago

    Hebburn, United Kingdom Theo James Recruitment Full time

    **Parts Advisor** **Hebburn Based** **Salary: £32,763** **A fantastic opportunity to join a leading provider of construction equipment as a Parts Advisor!** **Benefits**: - Private healthcare - Enhanced pension contribution - up to 10% - Sick pay - 24 days holidays - up to 29 after 3 year's service - Annual staff events - Free parking - Free tea,...

  • Apprentice Customer Service Advisor

    2 weeks ago

    Hebburn, United Kingdom EE Full time

    Where : North Tyneside, Cobalt Business Park North Shields  Full time : Permanent Salary : £20,280.00 per year Hourly rate: £10.40 The Role   Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.   Join our  multi award winning...

  • Apprentice Customer Service Advisor

    2 months ago

    Hebburn, United Kingdom EE Full time

    Where : North Tyneside, Cobalt Business Park North Shields Full time : Permanent Salary : £20,280.00 per year Hourly rate:£10.40 The RoleAre you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.Join ourmulti award winningApprenticeship scheme and...

  • Telecommunications Advisor

    1 month ago

    Hebburn, South Tyneside, United Kingdom ZipRecruiter Full time

    We are seeking a skilled Telecommunications Advisor to join our team at ZipRecruiter.About the RoleThis is a full-time, permanent position with a competitive salary and uncapped commission opportunities. As a Customer Service Technical representative, you will utilize your transferable skills to deliver exceptional service to customers with broadband-related...

  • CDM Advisor

    1 week ago

    Hebburn, United Kingdom Additional Resources Full time

    An exciting opportunity has arisen for an experienced CDM Advisor / Principal Designer to join a well-established property management consultancy. This full-time role offers excellent benefits and a salary range of £45,000 - £55,000.As a CDM Advisor / Principal Designer, you will manage health and safety responsibilities across various construction...

  • Broadband Troubleshooting Advisor

    3 weeks ago

    Hebburn, South Tyneside, United Kingdom EE Full time

    In this exciting role as a Broadband Troubleshooting Advisor, you will be working closely with customers to resolve their broadband-related issues. Your ability to think critically and work independently will be invaluable in this position.Our company culture is built around supporting our employees, providing them with the tools and resources they need to...

  • Part Time Customer Service Advisor

    6 days ago

    Hebburn, United Kingdom EE Full time

    Where: EE Gosforth - BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ETPart Time: Permanent, 20 hours per week Salary: £12,535.47 rising to £12,834.13 after 8 months Plus Uncapped Commission Start Date: 03.03.2025  Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with...

  • CDM Advisor

    1 month ago

    Hebburn, United Kingdom CV-Library Full time

    An exciting opportunity has arisen for an experienced CDM Advisor / Principal Designer to join a well-established property management consultancy. This full-time role offers excellent benefits and a salary range of £45,000 - £55,000. As a CDM Advisor / Principal Designer, you will manage health and safety responsibilities across various...

  • Hse Advisor

    7 months ago

    Hebburn, United Kingdom Hitachi Construction Machinery (UK) Ltd Full time

    **Be the difference when you work with us...** **Your chance to join the UK’s number one excavator supplier!** For over 50 years, **Hitachi Construction Machinery (UK)** has been a leading provider of construction equipment and solutions, renowned for excellence and innovation. With a global presence and commitment to sustainability, we deliver...

  • Sustainability and Compliance Advisor

    2 weeks ago

    Hebburn, United Kingdom MDE Consultants Ltd Full time

    About the RoleWe are seeking an experienced Environmental Health and Safety Advisor to join our team at MDE Consultants Ltd. As an EHS Advisor, you will be responsible for driving exceptional EHS performance across all work sites, fostering a culture of sustainability and compliance.Key Responsibilities:Drive exceptional EHS performance across all work...

  • Customer Service Representative

    4 weeks ago

    Hebburn, South Tyneside, United Kingdom EE Full time

    Job OverviewWe are seeking a highly motivated Customer Service Representative to join our team in EE North Tyneside, Cobalt Business Park. This is a part-time opportunity that offers the chance to work in a dynamic environment with a competitive salary of £12,000 per annum, rising to £13,200 after 8 months, plus uncapped commission.About the RoleIn this...

  • CDM Advisor

    7 days ago

    Hebburn, United Kingdom Additional Resources Full time

    An exciting opportunity has arisen for an experienced CDM Advisor / Principal Designer to join a well-established property management consultancy. This full-time role offers excellent benefits and a salary range of £45,000 - £55,000.As a CDM Advisor / Principal Designer, you will manage health and safety responsibilities across various construction...

  • CDM Advisor

    6 days ago

    Hebburn, United Kingdom Additional Resources Full time

    An exciting opportunity has arisen for an experienced CDM Advisor / Principal Designer to join a well-established property management consultancy. This full-time role offers excellent benefits and a salary range of £45,000 - £55,000.As a CDM Advisor / Principal Designer, you will manage health and safety responsibilities across various construction...

  • CDM Advisor

    6 days ago

    Hebburn, United Kingdom Additional Resources Full time

    An exciting opportunity has arisen for an experienced CDM Advisor / Principal Designer to join a well-established property management consultancy. This full-time role offers excellent benefits and a salary range of £45,000 - £55,000.As a CDM Advisor / Principal Designer, you will manage health and safety responsibilities across various construction...

  • CDM Advisor

    5 days ago

    Hebburn, United Kingdom Additional Resources Full time

    An exciting opportunity has arisen for an experienced CDM Advisor / Principal Designer to join a well-established property management consultancy. This full-time role offers excellent benefits and a salary range of £45,000 - £55,000.As a CDM Advisor / Principal Designer, you will manage health and safety responsibilities across various construction...

Customer Service Advisor

8 months ago

Hebburn, United Kingdom Preferred Management Full time

**Job description**

**Are you ready for an exciting new role?**

Do you want to work for an industry leading, caring and trusted local employer, who is committed to investing in their team? In an environment where customers and staff are not just a number? Where relationships, great customer service and reward truly mean something? Within an innovative and forward thinking team, where you can work alongside everyone’s favourite colleagues - our office dogs?

**If so, keep reading...**

**What we do**

We specialise in Home Emergency claims management, fixing everyday breakdowns such as broken boilers, burst pipes and electrical failures.

**Why we do it**

Experiencing a home emergency can be a trying time so we believe our customers deserve outstanding customer service and support, delivered by our fantastic team based in Hebburn and our national supply chain of engineers.

**How we do it**

Your days will be varied, however there are some tasks that are as standard, such as:
Taking inbound and making outbound calls to speak with customers who require help with their home emergency (we do not cold call; all our customers are expecting our calls and happy to hear from us).

Arranging for our engineers to attend and alleviate the emergency promptly.

Ensure repairs and return appointments are progressed as quickly as possible.

As your time with us progresses, your knowledge will improve and you’ll advance to more complex claims management, relating to individual insurance policy coverage and quotation calculations.

**What we need from you**
- A positive and enthusiastic personality is essential.
- Commitment to always giving 100% in everything you do.
- Ability to work our 5-on and 5-off shift pattern, on 10 hour shifts.

This is a full-time, permanent role.

**Shifts**

Our team rotates around a number of different shifts (10 hours with paid breaks) shown below, on a rotational basis. For each 5-day rotation, your shift times each rotation will all be the same.
- Early shift: 6am to 4pm.
- Early shift: 8am to 6pm.
- Mid shift: 9am to 7pm.
- Mid shift: 11am to 9pm.
- Late shift: 2pm to midnight.

**Our promise to you**

With a starting salary of £10.42 per hour, we aim to get you fully trained within 12-16 weeks of starting with us, once fully trained you'll receive a competitive hourly rate of £11.49 (paid weekly) and also be part of our incentive scheme which offers the opportunity to increase your salary up to £29,000.

**We offer**:

- A relaxed, enjoyable, work environment aimed at getting the best from everyone.
- Structure, support and regular one-on-one training and reviews.
- Quarterly team building exercises with annual team outings.
- Overtime available during the Autumn & Winter months, paid at higher rates.
- Additional annual leave day for each year of service.
- Performance based bonus.
- Free taxi to work for 6am starts and free taxi home for midnight finishes.
- Free parking.

**Job Types**: Full-time, Permanent

**Salary**: From £10.42 per hour

Schedule:

- 10 hour shift

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Quarterly bonus

**Salary**: From £10.42 per hour

**Salary**: From £10.42 per hour

**Benefits**:

- Company pension

Supplemental pay types:

- Performance bonus
- Quarterly bonus

Work Location: In person