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Ad Ops Specialist

2 months ago

London, United Kingdom Aston Carter Full time
Ad Ops Specialist
Duration: Until 31st December. Highly likely to extend in the new year
Big 5 tech giant
Global Support Operations (GSO) mission is to build a service engine that solves today’s customer problems and prevents tomorrows. GSO teams are an operations driven organization, involved throughout the lifecycle of product development and service delivery to ensure that our customers have a seamless experience on our platform. This team is passionate about fostering the growth of communities, businesses and advertisers by ensuring they have the tools needed to succeed.
Job Description:
Own testing operational execution in coordination with internal teams supporting workflows such as, recruitment outreach, campaign QA, and performance tracking across multiple projects
Monitor and troubleshoot progress and performance of test campaigns to ensure overall program quality and consistency
Triage incoming requests, utilizing technology, superior customer service and judgement
Responding within a timely manner and working 1:1 in real time
Gather learnings and insights for:
1) internal teams to help us further develop and evolve our products
2) our advertising partners to help them achieve their marketing objectives
Actively participate, collaborate, and add value to weekly training and operational meetings - quickly implement new practices identify tool and process efficiency gains with analytical perspectiveRequired Skills:
2+ years experience directly managing paid advertising campaigns and thorough understanding of major success metrics
2+ years experience managing client - facing communication concerning Ads Manager/ campaign set-up per internal direction
Job Title: Ad Ops Specialist
Location: London, UK
Job Type: Contract
Trading as Aston Carter. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at removed)/en-gb/privacy-notices.
To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to removed)/en-gb/privacy-notices.
We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield