Client Finance Ops Specialist

1 month ago

London, Greater London, United Kingdom Dentsu Group Inc Full time


Job Title:

Client Finance Ops Specialist

:

Introduction

Dentsu is an integrated growth and transformation partner to the world's leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

We're hiring for a Client Finance Ops Specialist to join our Finance Operations Delivery team in London.

Purpose of the Role

As Client Finance Ops Specialist you'll support the Client Finance Ops Director in delivery on the client account, managing processes with the wider stakeholder group to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners to ensure that channel and client teams are logging accurate bookings on time to enable clients to be billed accurately and on time.

Key Responsibilities
  • Support the Client Finance Ops Director to deliver innovative and creative solutions to client booking and billing processes.
  • Working with media channel and client teams to ensure that clients activity is logged accurately and enable billings to go out on time.
  • Work collaboratively across Dentsu and across network as needed - using good knowledge of products and services to drive business value for clients and Dentsu
  • Project manages clients' financial health including managing timelines and budget allocations.
  • Review processes to drive greater margin and value through innovation and better and different ways of working.
  • Provide accurate financial details and updates to clients.
  • First point of contact for assistance for trouble shooting and identifying and solving any issues in a timely manner.
    Qualifications + Skills
    • A financial background, ideally from a billings or credit control environment.
    • Highly organised and able to work to tight deadlines.
    • Experience in handling complex data queries including collating data from different sources and working with different currencies.
    • Excellent excel skills and good working knowledge of the Microsoft office suite.
    • Excellent customer service skills when dealing with clients/customers.
    • Able to communicate effectively with wide range of stakeholders internally that span different regions.
    • Adaptable to change and a comfortable working in a changing environment.
      What we offer

      This is a permanent role based in our London office but operating under flexible working arrangements. The team are typically in the office once a week, every Thursday.

      As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs.

      Inclusion and Diversity

      Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.

      We are happy to discuss flexible and agile approaches to working for all our roles - we can't promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.

      #LI-Hybrid

      Location:

      London

      Brand:

      Dentsu Media

      Time Type:

      Full time

      Contract Type:

      Permanent

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