Customer Care Coordinator

3 weeks ago


Great Barton, United Kingdom We Recruit Group Ltd Full time

Customer Care Coordinator

Suffolk

National Residnetial Developer

£27,500 + Package

With your strong communication skills and patient approach, youll own all day-to-day contact with our customers in a busy, vibrant department, ensuring the delivery of consistently outstanding service.

Sitting at the heart of the customer care process you will need to be a strong communicator and listener, with a patient, empathetic and adaptable approach. Excellent organisational and IT skills are absolutely essential and proven customer service experience gained in a busy office, either within housebuilding or another sector, will be required. If you share in our belief, take pleasure from overcoming issues and enjoy working closely with customers and team members to ensure the post-purchase experience is positive as possible, then the skys the limit.


MAIN DUTIES

  • Dealing with incoming calls, post and emails relating to Customer Care.
  • Validating complaints and resolving problems quickly and efficiently, seeking direction where required.
  • Co-ordinating Customer Care Technicians, suppliers and sub-contract trades to resolve issues and make appointments for attendance, through the co-ordination of diaries.
  • Checking and ensuring work has been carried out to the purchasers satisfaction.
  • Updating and maintaining records using Sitestream.
  • Bringing persistent faults to the attention of the Customer Care Manager or Head of Customer Care.
  • Categorising works successfully, ensuring management of costs are minimised.
  • Developing an understanding of the Social Housing Defect Reporting Process, and assisting with logging defects when required.
  • Processing 5-7 Month Purchaser Reports in line with the Your New Home Guide.
  • Attending meetings that may be necessary in the performance of your duties.
  • Complying with and upholding company policies and procedures.
  • Undertaking any additional tasks as may reasonably be required from time to time.

ADZN1_UKTJ


  • Care Coordinator

    4 weeks ago


    Great Stukeley, United Kingdom Four Oaks Healthcare Full time

    Four Oaks Healthcare is a nurse-led provider of live-in and domiciliary care and, due to expansion, we are looking for an enthusiastic, passionate individual to join our growing team as a deputy manager. As the Care Co-ordinator, you will be responsible for managing a team of care assistants as well as maintaining a good communication line with all...


  • Great Yarmouth, United Kingdom The Park Surgery Full time

    Primary Responsibilities The following are the core responsibilities of the Care Coordinator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. implementing and maintaining an effective prescription ordering process which includes the setup of repeat dispensing,...

  • Care Coordinator

    3 weeks ago


    Great Stukeley, United Kingdom Four Oaks Healthcare Full time

    Four Oaks Healthcare is a nurse-led provider of live-in and domiciliary care and, due to expansion, we are looking for an enthusiastic, passionate individual to join our growing team as a deputy manager.As the Care Co-ordinator, you will be responsible for managing a team of care assistants as well as maintaining a good communication line with all customers...


  • Great Yarmouth, United Kingdom Prime Care Domiciliary Ltd Full time

    **Salary**: £11.50-£12.60 per hour Expected hours: 20 - 44 per week **Benefits**: - Bereavement leave - Company pension - On-site parking - Sick pay Schedule: - Day shift - Every weekend - Holidays - Monday to Friday - Overtime - Weekend availability Supplemental pay types: - Yearly bonus **Experience**: - providing care: 1 year...

  • Care Coordinator

    4 weeks ago


    Great Stukeley, Cambridgeshire, United Kingdom Four Oaks Healthcare Full time

    Four Oaks Healthcare is a nurse-led provider of live-in and domiciliary care and, due to expansion, we are looking for an enthusiastic, passionate individual to join our growing team as a deputy manager. As the Care Co-ordinator, you will be responsible for managing a team of care assistants as well as maintaining a good communication line with all...

  • Screening Coordinator

    1 month ago


    Great Chesterford, United Kingdom Amberstone Security Full time

    **Overall Purpose of the Job** We are excited to welcome an Onboarding Coordinator who is enthusiastic, dedicated, and committed to ensuring our new employees have a positive and successful start in their journey with our company. This role offers excellent growth potential, providing the opportunity to make a real impact on our organization and the lives...


  • Great Dunmow, United Kingdom Right at Home Bishop's Stortford & Braintree Full time

    **_Ready for a career move and to reach your full potential?_** **_ Want to work for a company that values and invests in their people?_** Right at Home Bishop’s Stortford & Braintree provides _premium-quality_ care to adults and the elderly within their own homes. We have built up a first-class reputation world-wide and are recognised as one of the top...

  • Logistics Coordinator

    4 weeks ago


    Barton under Needwood, United Kingdom SF Group Full time

    SF Recruitment have an exciting opportunity for their Manufacturing client based in Burton upon Trent. They are looking for a full time Temporary Logistics Coordinator as a result of expansion. Reporting to the Procurement Manager ensuring product is booked out and despatched in an efficient and timely manner. This is a great opportunity to join a forward...

  • Project Coordinator

    3 weeks ago


    Great Sankey, United Kingdom United Living Group Full time

    Job Description•    Plan and coordinate traffic management requirements •    Liaise with the LA/HA regarding planned work requirements•    Ensure works are planned in line with programme delivery schedule•    Review/assess potential risks in planned works that could cause delay to project delivery•    Update internal trackers and...

  • Care Worker

    1 day ago


    Great Yarmouth, United Kingdom Home Support Matters Full time

    Great Yarmouth – Driving Care Worker:Are you a compassionate, dedicated individual seeking a fulfilling career where you can truly impact the lives of others? If so, we invite you to apply for our position as a Driving Care Worker in Great Yarmouth.This role requires a valid driving licence, your own vehicle and business insurance, as you will be providing...

  • Account Coordinator

    1 month ago


    Great Yarmouth, United Kingdom TricorBraun Limited (UKEU) Full time

    **Make our customer operations team your best move ever** We’re looking for a customer-focused Account Coordinator to join our Operations Team to help our customers bring their products to market. **Why here?** TricorBraun is a global packaging leader, with team members working in locations throughout the Americas, Europe, Asia, Australia and New Zealand....

  • Hire Coordinator

    4 weeks ago


    Great Yarmouth, Norfolk, United Kingdom MARKJAMES SEARCH LTD Full time

    Hire Coordinator - Great Yarmouth - Office Based - £13.77ph - 3 month Duties & Responsibilities: Provide and coordinate administrative support to the Service/Repair Department Team. Act as a local point of contact for service mobilizations and assist with service logistics where required. Assist customers with service & repair requests, enter and...

  • Project Coordinator

    4 weeks ago


    Great Sankey, United Kingdom United Living Group Full time

    Company Description United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for...


  • Great Yarmouth, Norfolk, United Kingdom MARKJAMES SEARCH LTD Full time

    Hire Coordinator - Great Yarmouth - Office Based - £13.Act as a local point of contact for service mobilizations and assist with service logistics where required. Assist customers with service & repair requests, enter and maintain accurate data. Enter orders into the system assuring accuracy of all data is maintained to a high standard. Local...


  • Great Linford, United Kingdom Excelcare Holdings Full time

    **Care Home Administrator - £19,929 per annum.** We have an opportunity for a well organised, dynamic **Administrator** to join our friendly team at **The Willows Care Home in Great Linford, Milton Keynes.** Your dedication, reliability and support will make a difference to the smooth running of the home every day. Excelcare is a family-owned care home...


  • Great Dunmow, United Kingdom Paw Quarters Full time

    As a PQ Dog Day Care Assistant you will spend time with the pooches to help provide a fun, safe and great day for them all! Some Parts of your role will include: - Transporting dogs to and from Paw Quarters in a van provided by us. You will pick dogs up from the Dunmow area and transport them to our day care centre. - Helping with cleaning - Customer...

  • Care Worker

    1 day ago


    Great Yarmouth, United Kingdom Home Support Matters Full time

    Do you have a genuine passion for helping others? – If so, we believe you’d be a valuable addition to our team of Care Workers in Great Yarmouth. Our Primary goal is to deliver exceptional care to individuals within the comfort of their own home, empowering them to maintain their independence.While having a driving licence is beneficial, we also welcome...

  • Customer Support Hero

    1 month ago


    Great Hallingbury, United Kingdom S.H.E.D Full time

    **Customer Support Hero, Bishops Stortford** **Maternity Cover - 1 year contract** **£21,000 per annum** The Customer Support Hero is responsible for supporting and leading our customer experiences for the continued benefit of our customers, the company, and your colleagues. This role requires a drive to support market leading customer service and will...

  • Care Worker

    1 day ago


    Great Yarmouth, United Kingdom Home Support Matters Full time

    Do you have a genuine passion for helping others? – If so, we believe you’d be a valuable addition to our team of Care Workers in Great Yarmouth. Our Primary goal is to deliver exceptional care to individuals within the comfort of their own home, empowering them to maintain their independence.While having a driving licence is beneficial, we also welcome...


  • Great Yarmouth, Norfolk, United Kingdom TRC Yorkshire Full time

    Registered Nurse- Nursing Home 50ph- (Depending on experience) Night shifts The Recruitment Crowd are currently recruiting for a Registered Nurse to work in a learning disabilities and complex needs service on the outskirts of Gorleston-On-Sea. Are you a registered nurse with a passion for supporting people with learning disabilities and complex needs?...As...