Current jobs related to Helpdesk - OOHs Operator - Glasgow - City Facilities Management

  • Ooh Helpdesk Admin

    3 months ago

    Glasgow, United Kingdom Atalian Servest Full time

    **Job reference: TS/KC/20-06/891/2** **Job Title: OOH Helpdesk Admin** **Location: Office Based** **Location: Glasgow - **_Applicants must have the right to work in the UK_** **Salary: Competitive** **Hours per week: Saturday,Sunday - 24 hours per week** **Business Overview** The Atalian Servest workforce is made up of 30,000 passionate, responsive,...

  • Ooh Helpdesk Administrator

    4 months ago

    Glasgow, United Kingdom Atalian Servest Full time

    **Job Reference: /JO/22-08/936/33** **Job Title: OOH Helpdesk Administrator** **Location: Glasgow** **Salary: £29,000** **Contract: Permanent / Full Time** **Hours per week: Variable Shift Rota - 07:00 to 19:00 - 40 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We...

  • Ooh Helpdesk Administrator

    4 months ago

    Glasgow, United Kingdom Atalian Servest Full time

    **Job Reference: /JO/13-09/959/3/RP** **Job Title: OOH Helpdesk Administrator** **Location: Glasgow** **Salary: Competitive** **Contract**:Permanent / Part Time** **Hours per week: Saturday and Sunday - 07:00 to 19:00 - 22 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK &...

  • Ooh Helpdesk Coordinator

    3 months ago

    Glasgow, United Kingdom OCS Full time

    **Job Reference: TS/SW/30-05/1183/1** **Job Title: OOH Helpdesk Coordinator** **Location: Glasgow** **Contract: Permanent, Full-Time** **Hours per week: Saturday and Sunday - 22 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management...

  • Ooh Helpdesk Administrator

    4 months ago

    Glasgow, United Kingdom Atalian Servest Full time

    **Job Reference: /JO/14-08/934/27** **Job Title: OOH Helpdesk Administrator** **Location: Glasgow** **Salary: Competitive** **Contract: Permanent** **Hours per week: Saturday and Sunday - 07:00 - 19:00 - 12 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a...

  • Helpdesk Coordinator

    1 day ago

    Glasgow, Glasgow City, United Kingdom OCS Full time

    Job Reference: TS/AK/27-09/1308Job Title: OOH Helpdesk CoordinatorLocation: Office BasedLocation: GlasgowHours per week: Saturday, Sunday - 07:00 - 19:00 - 22 hours per weekBusiness OverviewOCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services including...

  • Helpdesk Coordinator

    14 hours ago

    Glasgow, Glasgow City, United Kingdom OCS Full time

    Job Reference: TS/AK/27-09/1308Job Title: OOH Helpdesk CoordinatorLocation: Office BasedLocation: GlasgowHours per week: Saturday, Sunday - 07:00 - 19:00 - 22 hours per weekBusiness OverviewOCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services including...

  • Helpdesk Operative

    3 months ago

    Glasgow, United Kingdom Pertemps Network Group Full time

    **Helpdesk Operative**: - 2321021681 Applicants **£23,000 - £23,200 Per Annum** - Full Time**Permanent** **Glasgow, Glasgow City** **Customer Service And Call Centre** **Job Description**: **Helpdesk Operative** Pertemps are currently working with a leading Glasgow based company who are looking to add to their Helpdesk team. You must be available to...

  • Helpdesk Operations Manager

    1 week ago

    Glasgow, Glasgow City, United Kingdom OCS Full time

    Job Title: Helpdesk Operations ManagerJob Reference: /AP/28-08/1273/2Location: GlasgowSalary: CompetitiveHours per week: Monday to Friday - 08:00 - 16:00 hours per weekAbout the RoleWe are seeking a highly skilled and experienced Helpdesk Operations Manager to join our team at OCS. As a Helpdesk Operations Manager, you will play a key role in delivering...

  • Helpdesk Operations Manager

    1 week ago

    Glasgow, Glasgow City, United Kingdom OCS Full time

    Job Title: Helpdesk Operations ManagerJob Reference: /AP/28-08/1273/2Location: GlasgowSalary: CompetitiveHours per week: Monday to Friday - 08:00 - 16:00 hours per weekAbout the RoleWe are seeking a highly skilled and experienced Helpdesk Operations Manager to join our team at OCS. As a Helpdesk Operations Manager, you will play a key role in delivering...

  • Helpdesk Operations Manager

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom OCS Full time

    {"title": "Helpdesk Operations Manager", "description": "About the RoleWe are seeking a highly skilled and experienced Helpdesk Operations Manager to join our team at OCS. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our helpdesk services.Key...

  • Helpdesk Operations Manager

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom OCS Full time

    {"title": "Helpdesk Operations Manager", "description": "About the RoleWe are seeking a highly skilled and experienced Helpdesk Operations Manager to join our team at OCS. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our helpdesk services.Key...

  • Head of Helpdesk Operations

    4 months ago

    Glasgow, United Kingdom OCS Full time

    **Would you be interested to join a leading facilities management company with a reputation for excellence?** OCS is currently recruiting for a Head of Helpdesk Operations to join our passionate and driven team! **Reference: /KC/16-05/1166/7** **Job Title: Head of Customer Operations - Technical Services** **Contract: Permanent, Full-Time** **Location:...

  • Helpdesk Coordinator

    1 week ago

    Glasgow, Glasgow City, United Kingdom OCS Full time

    Job Reference: TS/AK/19-07/1230/2 Job Title: OOH Helpdesk Coordinator Location: Office Based Location: Glasgow Salary: Competitive Hours per week: Saturday, Sunday - 07:00 - 19: hours per week Business Overview OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning...

  • Helpdesk Coordinator

    1 week ago

    Glasgow, Glasgow City, United Kingdom OCS Full time

    Job Reference: TS/AK/19-07/1230/2 Job Title: OOH Helpdesk Coordinator Location: Office Based Location: Glasgow Salary: Competitive Hours per week: Saturday, Sunday - 07:00 - 19: hours per week Business Overview OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning...

  • Head of Helpdesk Operations Manager

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom OCS Full time

    Join a leading facilities management company, OCS, as we seek a skilled professional to lead our Helpdesk team. About the Role: The Head of Helpdesk will be responsible for leading a team of technical support specialists, ensuring the delivery of high-quality services to our clients. This role requires a strong leader with excellent communication and...

  • Head of Helpdesk Operations Manager

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom OCS Full time

    Join a leading facilities management company, OCS, as we seek a skilled professional to lead our Helpdesk team. About the Role: The Head of Helpdesk will be responsible for leading a team of technical support specialists, ensuring the delivery of high-quality services to our clients. This role requires a strong leader with excellent communication and...

  • Head of Helpdesk Operations Manager

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom OCS Full time

    Join a leading facilities management company, OCS, as we seek a skilled professional to lead our Helpdesk team. About the Role: The Head of Helpdesk will be responsible for leading a team of technical support specialists, providing exceptional customer service, and ensuring the smooth operation of our helpdesk facility. Key Responsibilities: Lead and...

  • Helpdesk Coordinator

    1 week ago

    Glasgow, Glasgow City, United Kingdom OCS Full time

    Job Reference: TS/AK/19-07/1230/2Job Title: OOH Helpdesk CoordinatorLocation: Office BasedLocation: GlasgowSalary: CompetitiveHours per week: Saturday, Sunday - 07:00 - 19: hours per weekBusiness OverviewOCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services...

  • Helpdesk Coordinator

    1 week ago

    Glasgow, Glasgow City, United Kingdom OCS Full time

    Job Reference: TS/AK/19-07/1230/2Job Title: OOH Helpdesk CoordinatorLocation: Office BasedLocation: GlasgowSalary: CompetitiveHours per week: Saturday, Sunday - 07:00 - 19: hours per weekBusiness OverviewOCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services...

Helpdesk - OOHs Operator

3 months ago

Glasgow, United Kingdom City Facilities Management Full time
Helpdesk Operator
Why join City?
We pride ourselves on our culture, our people, and our customers. We live by our company values: show you care, make it happen, be your best, strive to improve and one City.
We are a passionate and driven team, and by joining City, you become part of the UK's largest, privately owned facilities management company.
Our people are at the heart of what we do, and we care about the wellbeing of our colleagues and have developed an extensive benefits range of benefits.
Here are the benefits we offer:
* 33 days (6.6weeks) paid holiday for a full-time contract
* 37.5 hours per week contract
* Informal hybrid working
* Free on-site parking
* Subsidised canteen facilities & vending machines
* Access to Mental Health First Aiders
* Recommend a Friend incentive
* Legal Shield is a free service for City colleagues and their families. Legal Shield gives you access to independent, expert legal views on topics like employment advice, personal injury, legal advice and wills
* Pension scheme – up to 5% matched contribution
* Company-funded Healthshield cash plan. Healthshield gives you money back on everyday healthcare costs, including dental, optical, physio, wellbeing, and much more
* Salary sacrifice schemes, including Smart Tech and Cycle to Work
* Great development and career opportunities
* Access to One City, our reward and recognition hub. One City provides access to a host of benefits:
* Discounts and cashback at hundreds of supermarkets and retailers, such as Apple, Costco, Currys, IKEA, Argos, and more
* Health and wellbeing centre, which has a range of resources, including - an employee assistance programme, health and wellness apps, recipes, fitness videos, physio, discounted gym membership and mindfulness tips
* Access to our colleague reward and recognition tools, with awards ranging from £5 - £250
Here's what you can expect to be doing:
* Handling inbound and outbound calls, and logging jobs in a fast-paced environment
* Co-ordinating contractors and City Technicians to ensure they attend to our City standards
* Working in partnership with customers to achieve results
* Completing a variety of administrative tasks such as quotes, uplifts, emails
* End-to-end job management
* Working as part of a team to drive customer excellence
Here's what we would like from you:
* Driven and passionate with a great attitude to deliver customer excellence
* Helpdesk experience in facilities management
* Excellent verbal and written communication skills
* Accuracy and attention to detail
* Ability to work as part of a team and effectively manage own workload
* Administrative experience, including knowledge of Microsoft office packages
* Previous contact centre/call centre/helpdesk experience