Ooh Helpdesk Coordinator

5 months ago

Glasgow, United Kingdom OCS Full time

**Job Reference: TS/SW/30-05/1183/1**

**Job Title: OOH Helpdesk Coordinator**

**Location: Glasgow**

**Contract: Permanent, Full-Time**

**Hours per week: Saturday and Sunday - 22 hours per week**

**Business Overview**

Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

**Job Overview**

We are currently recruiting for an OOH Helpdesk Coordinator to join our passionate and driven team based at our client’s site in Glasgow.

**Key Responsibilities**:

- To be the principal point of contact for customer enquiries, incoming calls, and new work requests on our CAFM Concept System.
- Acting as the first point of contact for the engineering workforce and sub-contractors, allocating work to engineers and diary management for the regional area.
- Updating and closing out Reactive, PPM and Quoted jobs for engineers and sub-contractors on CAFM Concept System.
- Raising purchase orders to sub-contractors for reactive works and obtaining ETAs and updates.
- Coordinating and supporting Project Managers in project works across various government contracts including but not limited to requesting quotations, raising POs, creating site Health & Safety files and job costing of variations.
- Updating the database of quotations, engineering overtime and statutory compliance certification, where requested.

**About You**:

- **_ Applicants must have the right to work in the UK_**:

- To be the principal point of contact for customer enquiries, incoming calls, and new work requests on our CAFM Concept System.
- Acting as the first point of contact for the engineering workforce and sub-contractors, allocating work to engineers and diary management for the regional area.
- Updating and closing out Reactive, PPM and Quoted jobs for engineers and sub-contractors on CAFM Concept System.
- Raising purchase orders to sub-contractors for reactive works and obtaining ETAs and updates.
- Coordinating and supporting Project Managers in project works across various government contracts including but not limited to requesting quotations, raising POs, creating site Health & Safety files and job costing of variations.
- Updating the database of quotations, engineering overtime and statutory compliance certification, where requested.

**Benefits**
- 13.5 days holiday
- Free fruit in our offices
- Wide range of retail discounts
- Regular social and charity events are held in our offices
- Get involved in charity events in the local community

**Wellbeing**
- Discounted gym membership
- Eye test £25 voucher and up to £100 towards glasses
- Join our Cycle to Work scheme via salary sacrifice
- Access to internal Mental Health First Aiders

**Career development and recognition**
- Required professional membership fees paid for
- Long service awards

**How to apply**

If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500 (T&Cs apply)

  • Ooh Helpdesk Administrator

    6 months ago

    Glasgow, United Kingdom Atalian Servest Full time

    **Job Reference: /JO/22-08/936/33** **Job Title: OOH Helpdesk Administrator** **Location: Glasgow** **Salary: £29,000** **Contract: Permanent / Full Time** **Hours per week: Variable Shift Rota - 07:00 to 19:00 - 40 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We...

  • Ooh Helpdesk Administrator

    5 months ago

    Glasgow, United Kingdom Atalian Servest Full time

    **Job Reference: /JO/13-09/959/3/RP** **Job Title: OOH Helpdesk Administrator** **Location: Glasgow** **Salary: Competitive** **Contract**:Permanent / Part Time** **Hours per week: Saturday and Sunday - 07:00 to 19:00 - 22 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK &...

  • Ooh Helpdesk Administrator

    5 months ago

    Glasgow, United Kingdom Atalian Servest Full time

    **Job Reference: /JO/14-08/934/27** **Job Title: OOH Helpdesk Administrator** **Location: Glasgow** **Salary: Competitive** **Contract: Permanent** **Hours per week: Saturday and Sunday - 07:00 - 19:00 - 12 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a...

  • Helpdesk Coordinator

    4 weeks ago

    Glasgow, United Kingdom Pointer Ltd Full time

    About Pointer LtdPointer Ltd is a values-driven organisation celebrating its 50th anniversary in 2022. As a specialist electronic security and fire detection integrator, we employ 160 colleagues across the UK, generating annual revenues of £17,000,000. Our commitment to delivering excellence to customers, many of whom are blue-chip, stems from our...

  • Helpdesk Coordinator

    1 month ago

    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    CBW Staffing Solutions is proud to partner with a leading engineering company in Renfrewshire to recruit a Helpdesk Planner. This is an exciting opportunity to join a national company with strong contracts and a recent win of a new contract, resulting in several openings for helpdesk administrators. **Job Summary:** We are seeking a highly organized and...

  • Helpdesk Coordinator

    1 month ago

    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    CBW Staffing Solutions is proud to partner with a leading engineering company in Renfrewshire to recruit a Helpdesk Planner. This is an exciting opportunity to join a national company with strong contracts and a recent win of a new contract, resulting in several openings for helpdesk administrators. **Job Summary:** We are seeking a highly organized and...

  • Helpdesk Coordinator

    5 months ago

    Glasgow, United Kingdom CBRE Full time

    **About Us** CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in Glasgow. **The Role** As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to...

  • Helpdesk Coordinator

    5 months ago

    Glasgow, United Kingdom CBRE Full time

    **About Us** CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in Glasgow. **The Role** As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to...

  • Helpdesk Coordinator

    5 months ago

    Glasgow, United Kingdom Atalian Servest Full time

    **Job Reference: TS/JB/18-07/903** **Job Title: Helpdesk Coordinator (Facilities Management)** **Location: Office Based** **Location: Glasgow** **Salary: Competitive** **Contract**:Permanent** **Hours per week: Monday,Tuesday,Wednesday,Thursday,Friday - 08:00 - 16:30, 08:30 - 17:00 - 37.5 hours per week** **Business Overview** Atalian Servest and OCS...

  • Helpdesk Coordinator

    6 months ago

    Glasgow, United Kingdom Atalian Servest Full time

    **Job Reference: TS/MB/14-07/901/RP** **Job Title: Helpdesk Coordinator** **Location: Office Based** **Location: Glasgow** **Salary: £25000** **Contract**:Permanent** **Hours per week: Monday,Tuesday,Wednesday,Thursday,Friday - 08:00 - 16:30, 08:30 - 17:00 - 37.5 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a...

  • Helpdesk Coordinator

    5 months ago

    Glasgow, United Kingdom OCS Full time

    **Job Reference: /JB/24-05/1183/9** **Job Title: Helpdesk Coordinator** **Location: Office Based** **Location: Seaforth House, Hillington, Glasgow**? **Hours per week: 37.5 | 5 over 7 shift rotation | Mon-Sun | 07:00-15:30, 08:00-16:30, 10:30-19:00** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS Group...

  • Facilities Helpdesk Coordinator

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom CBW Staffing Solutions Full time

    Job Title: Facilities Helpdesk CoordinatorJob Summary:CBW Staffing Solutions is currently recruiting for a Facilities Helpdesk Coordinator to join our team. As a key member of our facilities management team, you will be responsible for providing exceptional support to our clients and ensuring that all facilities-related activities are managed in a...

  • Helpdesk Coordinator

    5 months ago

    Glasgow, United Kingdom Atalian Servest Full time

    **Job Reference: TS/JB/28-11/1023** **Job Title: Helpdesk Coordinator** **Location: Office Based** **Location: Glasgow** **Salary: £26700** **Hours per week: Monday, Tuesday, Wednesday, Thursday, Friday, Variable Shift Rota - 07:00 - 17:00, 08:00 - 18:00, 09:00 - 19:00 - 38 hours per week** **Business Overview** Atalian Servest and OCS have merged to...

  • Helpdesk Coordinator

    5 months ago

    Glasgow, United Kingdom Atalian Servest Full time

    **Job Reference: TS/HR/24-11/1018** **Job Title: Helpdesk Coordinator** **Location: Office Based** **Location: Glasgow** **Salary: £26700** **Hours per week: Variable Shift Rota - 38 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities...

  • Helpdesk Coordinator

    5 months ago

    Glasgow, United Kingdom OCS Full time

    **Job Reference: TS/JB/11-04/1140/3** **Job Title: Helpdesk Coordinator** **Location: Office Based** **Location: Glasgow** **Salary: Competitive** **Hours per week: Monday, Tuesday, Wednesday, Thursday, Friday, Variable Shift Rota - 07:00 - 15:30, 08:00 - 16:30, 10:30 - 19:00 - 37.5 hours per week** **Business Overview** Atalian Servest and OCS have...

  • Helpdesk Coordinator

    5 months ago

    Glasgow, United Kingdom Atalian Servest Full time

    **Job Reference: TS/JB/30-10/1002/2** **Job Title: Helpdesk Coordinator** **Location: Office Based** **Location: Glasgow** **SalarY:£26700** **Contract: Permanent** **Hours per week: Monday,Tuesday,Wednesday,Thursday,Friday,Variable Shift Rota - 07:00 - 17:00, 08:00 - 18:00, 09:00 - 19:00 - 38 hours per week** **Business Overview** Atalian Servest...

  • Helpdesk Coordinator

    5 months ago

    Glasgow, United Kingdom OCS Full time

    **Job Reference: TS/HR/08-01/1046** **Job Title: Helpdesk Coordinator** **Location: Office Based** **Location: Glasgow** **Salary: Competitive** **Hours per week: Variable Shift Rota - 38 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities...

  • Helpdesk Coordinator

    5 months ago

    Glasgow, United Kingdom OCS Full time

    **Job Reference: TS/HR/08-01/1046/1** **Job Title: Helpdesk Coordinator** **Location: Office Based** **Location: Glasgow** **Salary: Competitive** **Hours per week: Variable Shift Rota - 38 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities...

  • Helpdesk Coordinator

    5 months ago

    Glasgow, United Kingdom OCS Full time

    **Job Reference: TS/HR/11-06/1201** **Job Title: Helpdesk Coordinator** **Location: Office Based** **Location: Glasgow** **Salary: Competitive** **Hours per week: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, Variable Shift Rota - 07:00 - 15:30, 08:00 - 16:30, 10:30 - 19:00 - 37.5 hours per week** **Business Overview** Atalian...

  • Helpdesk Coordinator

    5 months ago

    Glasgow, United Kingdom OCS Full time

    **Job Reference: /AP/16-01/1052/2** **Job Title: Helpdesk Coordinator** **Location: Glasgow** **Salary: Competitive** **Hours per week: Monday to Friday on a variable shift rota - 07:00 - 15:30, 08:00 - 16:30, 10:30 - 19:00 - 37.5 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK &...