Surveillance Officer

4 weeks ago

Ipswich, United Kingdom Grafton Recruitment Full time
Job Title: Surveillance Officer
Location: Ipswich (IP1)
Salary: 28,282 to £29,777 (pro rata) dependent on experience
Hours: 34 hours per week (3 positions), 15.84 per week (1 position)
Length of the contract: Up to 6 months
Rota Pattern:
Surveillance Officers work 34 hours per week on a set shift pattern which includes evenings, weekends, and Bank Holidays. The shift rota consists of 2 x earlies, 2 x lates, 2 x nights followed by 4 days off. This pattern repeats for 10 weeks and then a float fortnight occurs where you will need to be flexible and from an 'on-call' standpoint pick up 9 allocated shifts across a 14-day period. These will consist of a mix of early, late, and night shifts depending on annual leave and sickness cover required at the time.
Early shift - 06.30-14.45
Late shift - 14.30-22.45
Night shift - 22.30-06.45
Gi Group are now seeking to appoint experienced Surveillance Officers to our Public Sector client based in Ipswich. The Surveillance Officers will answer and coordinate response to calls from users of the Personal Alarm Service (HEARS) and Emergency (Corporate) Stand-by-Service, and monitor and respond to Closed Circuit Television (CCTV) and a variety of other emergency services.
Duties of the Surveillance Officer
Receive, process, and coordinate emergency personal alarm calls, liaise with HEARS Responders, medical staff, emergency services, social services, and other agencies to assess the most appropriate course of action.
Answer and assess emergency standby (out-of-office hours) calls from the public and other agencies. Liaise with various support agencies and services and arrange and coordinate an emergency response.
Monitor, assess, and interpret pictures from CCTV cameras across Suffolk, in accordance with procedures and current legislation. Maintain evidence through correct storage and documentation. Liaise with emergency services and visiting Police Officers. Demonstrate use of CCTV and record equipment to Police Officers working from the Emergency Service Centre. Produce evidence for Police and attend court to give evidence.
Receive and coordinate calls and reports relating to Emergency Planning issues, service weather warnings, and flood and nuclear incident warnings. Monitor and respond to alarms e.g. fire and lift etc. Monitor and respond to corporate and external radio systems such as police radio, HEARS responders, and town-link/pub watch radio system.
Operate and check functionality on a wide variety of equipment, program equipment for installation, and test and report faults to management or Contractors.
Support and provide emergency shift cover for the service area, re-assigning resources and updating staff rota software. Maintain and update manual and electronic records as required.
Answer and respond to Lone Worker monitoring calls. Log Contractors and IBC staff in and out of the building and issue keys and health and safety documentation.
Role Criteria
5 GCSEs or an NVQ Level 3 and 2 years' qualitative experience in a related field.
Security Industry Authority (SIA) Public Space CCTV Licence.
Proven experience of dealing with the public over the phone.
Previous experience of operating telecommunication equipment e.g. CCTV.
Ability to deal with sensitive enquires from the elderly or vulnerable or disabled adults and use the information to make accurate assessments.
Experience of retrieving and updating information on computer systems.
Ability to empathise with the elderly or vulnerable and disabled adults and those who are distressed, angry or emotional.
Flexibility to work shift work covering 24 hours a day, 7 days a week, and 365 days of the year.
Willing to undertake additional shifts at short notice.
Willingness to undertake an Enhanced DBS Check and Police Vetting Clearance.
Hiring Contact: Tiegan Clark
Agency: Gi Group

  • Surveillance Officer

    1 month ago

    Ipswich, United Kingdom Grafton Recruitment Full time

    Job Title: Surveillance Officer Location: Ipswich (IP1) Salary: 28,282 to £29,777 (pro rata) dependent on experience Hours: 34 hours per week (3 positions), 15.84 per week (1 position) Length of the contract: Up to 6 months Rota Pattern: Surveillance Officers work 34 hours per week on a set shift pattern which includes evenings, weekends, and Bank...

  • Nightclub Security Officer

    3 months ago

    Ipswich, United Kingdom JUST PROTECT IT LIMITED Full time

    Various door supervisor positions available regular hours with weekly pay inIpswich, Suffolk area Nightclubs Security officer. '''Duties''' - Patrol and monitor premises regularly to maintain a safe and secure environment - Monitor surveillance cameras and alarms to identify potential security threats - Respond to alarms and investigate disturbances -...

  • Crisis Response Centre Officer

    3 weeks ago

    Ipswich, Suffolk, United Kingdom Opus People Solutions Full time

    Opus People Solutions is looking for 4 dedicated individuals to join our Crisis Response Centre (CRC) team as CRC Officers. You will be part of a committed team providing a 24/7 service for our organization.Position 1 - 34 hours per weekPosition 2 - 34 hours per weekPosition 3 - 34 hours per weekPosition 4 - 34 hours per week (2 shifts each week)The RoleThe...

  • Security Officer

    7 days ago

    Ipswich, Suffolk, United Kingdom CV-Library Full time

    Job SummaryWe are seeking a highly skilled and experienced Security Officer to join our team at CV-Library. As a Security Officer, you will be responsible for ensuring the safety and security of our staff, visitors, and premises.Key ResponsibilitiesAccess Control: You will be responsible for controlling access to the building, ensuring that only authorized...

  • Crisis Response Centre Officer

    2 weeks ago

    Ipswich, United Kingdom Opus Perm Full time

    Join Our Team as a Crisis Response Centre Officer Opus People Solutions is looking for 4 dedicated individuals to become part of our Crisis Response Centre (CRC) team. As a CRC Officer, you will play a vital role in delivering a 24/7 service for our organization. Position Details:Post 1 - 34 hours per weekPost 2 - 34 hours per weekPost 3 - 34 hours per...

  • Emergency Services Centre Officer

    4 weeks ago

    Ipswich, United Kingdom Opus Perm Full time

    Opus People Solutions are seeking 4 highly motivated individuals to join the Emergency Services Centre (ESC) team as ESC Officers. You will work as part of a dedicated team providing a 24/7 service for an authority,Post 1-34 hours per weekPost 2-34 hours per weekPost 3-34 hours per weekPost 4-15.84 hours per week (2 shifts each week)The RoleThe ESC Officer...

  • Emergency Services Centre Officer

    1 month ago

    Ipswich, United Kingdom Opus Perm Full time

    Opus People Solutions are seeking 4 highly motivated individuals to join the Emergency Services Centre (ESC) team as ESC Officers. You will work as part of a dedicated team providing a 24/7 service for an authority, Post 1-34 hours per week Post 2-34 hours per week Post 3-34 hours per week Post 4-15.84 hours per week (2 shifts each week)The Role The ESC...

  • Crisis Response Centre Officer

    3 weeks ago

    Ipswich, Suffolk, United Kingdom Opus People Solutions Full time

    Opus People Solutions is looking for 4 dedicated individuals to join our Emergency Services Centre (ESC) team as ESC Officers. You will be part of a committed group providing a round-the-clock service for an authority.Position 1 - 34 hours per weekPosition 2 - 34 hours per weekPosition 3 - 34 hours per weekPosition 4 - 34 hours per week (2 shifts each...

  • Crisis Response Centre Officer

    3 weeks ago

    Ipswich, Suffolk, United Kingdom Opus People Solutions Full time

    Opus People Solutions is looking for 4 dedicated individuals to join our Emergency Services Centre (ESC) team as ESC Officers. You will be part of a committed group providing a 24/7 service for our organization.Position 1 - 34 hours per weekPosition 2 - 34 hours per weekPosition 3 - 34 hours per weekPosition 4 - 34 hours per week (2 shifts each week)Role...

  • Crisis Response Centre Officer

    3 weeks ago

    Ipswich, Suffolk, United Kingdom Opus People Solutions Full time

    Opus People Solutions is looking for 4 dedicated individuals to join our Emergency Services Centre (ESC) team as ESC Officers. This role involves being part of a committed team that provides a 24/7 service for our organization.Position 1 - 34 hours per weekPosition 2 - 34 hours per weekPosition 3 - 34 hours per weekPosition 4 - 34 hours per week (2 shifts...

  • Crisis Response Centre Officer

    3 weeks ago

    Ipswich, Suffolk, United Kingdom Opus People Solutions Full time

    Opus People Solutions is in search of 4 dedicated individuals to join the Crisis Response Centre (CRC) team as CRC Officers. You will be part of a committed team delivering a 24/7 service for an authority.Position 1 - 34 hours per weekPosition 2 - 34 hours per weekPosition 3 - 34 hours per weekPosition 4 - 34 hours per week (2 shifts each week)Position...

  • Emergency Services Centre Officer

    1 month ago

    Ipswich, United Kingdom Adecco Full time

    Adecco are recruiting for Emergency Services Centre Officers for one of their clients in Ipswich. We are looking for highly motivated individuals to join the Emergency Services Centre (ESC) team as ESC Officers. You will work as part of a dedicated team providing a 24/7 service for our client. Post 1-34 hours per week Post 2-34 hours per week Post...

  • Crisis Response Centre Officer

    3 weeks ago

    Ipswich, Suffolk, United Kingdom Suffolk County Council Full time

    Suffolk County Council Salary: £28,282 - £29,777 pro rata (plus 15% shift enhancement) Work Hours: 34 hours per week or 15.84 hours per week Employment Type: Fixed term for 6 months Reference Code: 0783 Overview We are seeking three dedicated individuals to join our Crisis Response Centre (CRC) team as CRC Officers. You will be an...

  • Risk Management Professional

    7 days ago

    Ipswich, Suffolk, United Kingdom CV-Library Full time

    Job SummaryWe are seeking a highly skilled and experienced Security Officer to join our team at CV-Library. As a Security Officer, you will be responsible for ensuring the safety and security of our staff, visitors, and premises.Key ResponsibilitiesAccess Control: You will be responsible for controlling access to our building, ensuring that only authorized...

  • Security Operations Centre Operator

    3 months ago

    Ipswich, United Kingdom Bidvest Noonan Full time

    **About The Role**: **Security Operations Centre Operator** **Ipswich** **£15 per hour** **Mixture of days, nights & weekends - covering holidays & sickness** **07:00-19:00 and 19:00-07:00** **Duties** - Monitors, tests and responds to intrusion and other alarm systems at multiple locations. - Uses closed circuit TV (CCTV) video surveillance systems to...

  • Emergency Services Centre

    1 month ago

    Ipswich, Suffolk, United Kingdom NonStop Consulting Full time

    Emergency Services Centre (ESC) OfficersLocation: Ipswich Borough Council OfficesContract Duration: ASAP - Up to 6 monthsAbout UsWe are dedicated to providing comprehensive support services within our Emergency Services Centre (ESC). Our mission is to ensure the safety and well-being of our community through efficient and effective emergency response...

  • Security Team Leader

    3 months ago

    Ipswich, United Kingdom The Range Full time

    Due to our continued ongoing success, we are seeking to appoint a Security Team Leader based in the Leicester area. As a Security Team Leader, you will operate across our stores utilising your skills to help prevent theft of stock. The work of the Security Team Leader is crucial in the identification, apprehension and prosecution of criminals who target our...