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Learner Engagement Officer

3 months ago

Leeds, United Kingdom Aptitude Recruitment Ltd Full time
Aptitude Recruitment work with employers of choice across the skills and employability sector. We are currently looking to support a fantastic private training provider in adding to their team. Due to continued success and growth, they require 3x Learner Engagement Office.
This role is officed based but will be out and about engaging with potential learners. Salery £30,000 OTE £36,000
Job Description:
Our client is seeking an enthusiastic and engaging person who loves supporting young people progressing within their chosen career path. As a Learner Engagement Officer, you will play a crucial role in ensuring the engagement with young people by attending career event and delivering support session for young people.
The successful candidate will have experience of working in sales or recruitment or have experience in advice and guidance and have demonstrable record in working to and delivering targets in a team environment. You will be highly presentable and have excellent communication skills to establish rapport with various customers, employers and clients.
You must have experience in building new and maintaining existing relationships, ideally within the pre-employment, education/learning, development sector.
Responsibilities:
* Resourcing learners for apprenticeships and bootcamps training courses across multiple learning disciplines.
* Mentoring the engagement team to achieve course targets.
* Networking and engaging with local Stakeholders to promote upcoming Traineeship courses.
* Using various Social Media platforms to drive learner interest and promote the organisations products and services.
* Conducting induction process – Initial assessment, awareness session and sign up of learners, understanding their starting point to ensure they have an impactful and positive experience at the start of their learning journey.
* Confident in providing information, advice, and guidance to learners regarding their learner journey and career development.
* To perform ad-hoc duties that the company considers to be reasonable, to support the region and the organisation alike.
* Organise and facilitate pre-screens / group sessions / digital candidate pools tailored to needs of employers for all vacancies.
* Identify the recruitment needs of employers and tailor pre-screens and group assessments to their specific needs ensuring that contractual terms are met.
* To ensure your compliance with all business systems and procedures.
* To be mindful of own personal safety and the safety of colleagues in line with the company’s Safeguarding Policy and to report any areas for concern as appropriate.
* To embed British Values, Equality and Diversity, Employability and Health and Safety into all appropriate communications.
* Support on client progress reporting (initial assessment results, induction attendance, enrolment submissions and progression of learners)
* To be proactive in answering learner and client queries and resolve issues promptly.
* To ensure the enrolment form is completed to a high standard
* Ensure clients and learners always receive high-quality customer care
Education / Training
* Minimum of A-C GCSE or equivalent in Maths & English
* Experience of working in an outcome or target-based environment with a track record of exceeding targets.
* Experience of managing external relationships with people at all levels.
* Excellent verbal and written communication skills, including confident presentation skills