Resident Engagement Officer

3 weeks ago


Leeds, Leeds, United Kingdom Fawkes & Reece (North) Full time

Position Overview: We are currently seeking a dedicated professional to join a reputable Social Housing Contractor known for its commitment to quality service and exceptional customer care.

About the Company: Our client is a well-established entity in the social housing sector, recognized for its strong reputation and a robust pipeline of projects.

Role Responsibilities:

  • Engage with local housing associations to foster productive working relationships.
  • Conduct thorough pre-entry assessments of tenants' residences, including capturing photographic and video documentation of areas potentially impacted by roofing activities.
  • Provide tenants with clear information regarding anticipated start and completion timelines for projects.
  • Address and resolve tenant claims and compensation inquiries promptly and effectively.
  • Coordinate with relevant service providers, including utilities and telecommunications.

Candidate Requirements:

The ideal candidate will possess a proven track record as a Resident Liaison Officer, demonstrating stability and expertise in the field.

Additionally, candidates must hold a valid driving license and have access to personal transportation. A current CSCS Card is preferred.

To express interest in this opportunity, please submit your CV through the appropriate channels.



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