Customer Service Officer
3 weeks ago
We're not looking for Mortgage or Contact Centre experience but you need to show a genuine passion for going above-and-beyond for customers. Everything else we can teach you As a department we are passionate about coaching and developing our people and championing change, collating your ideas and driving them forward.
Within Mortgages and HSBC there is scope for you to progress in your career through the business. We want those who have a passion for helping customer and strive to provide a superior service.
What will I be doing?
Engaging with a wide range of customers over the telephone, using your strong verbal skills to build meaningful relationships
Adhere to call processes, procedures and guidelines
Delivering outstanding customer service by successfully responding to questions and queries, showing your passion and dedication along the way
Be responsible for delivering operational key performance metrics
Bring a good sense of fun and humour to the role is essential toOur Mortgage team are open between 8am and 9pm*, Monday to Saturday and Sunday 9am to 6pm. There is ample onsite parking.
You should have:
* The ability to work in fast-paced environment
* Excellent communication skills
* Effective problem solving ability
Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.
We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.
If you'd like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:
Email:
Telephone: (phone number removed)
-
A2/ao Customer Service Agent
1 week ago
Leeds, United Kingdom Insolvency Service Full time**Details**: **Reference number**: - 353471**Salary**: - £22,183 - £22,183- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- A2**Contract type**: - Permanent**Business area**: - Insolvency - Business Services Division**Type of role**: - Operational Delivery**Working pattern**: - Flexible...
-
Customer Service Officer
4 weeks ago
Leeds, United Kingdom Global Banking School Full timeThe Customer Service Officer is responsible for solving our customers’ problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organization whilst also implementing several new procedures across the Operations Function....
-
Customer Services
4 weeks ago
Leeds, United Kingdom Post office recruitment team Full time**Salary**: £10.88 per hour, increasing to £11.58 after 6 months and £13.33 after 12 months (after completing probation) **Grade**: CSC **Hours**: 17 per week **Contract Details**: FTC - 12 Months **Location**: The Markets **Reporting to**: Branch Manager **Division**: Retail **Closing Date**: 30th March 2023 At Post Office, we aspire to be at the...
-
Customer Service
1 week ago
Leeds, United Kingdom CLD Recruitment (Leeds) Ltd Full timeCustomer Service Advisor £22,000 Temporary to permanent Hybrid working - 2 days in the office 3 from home Leeds City Centre As a Pension Support Assistant you will be expected to follow specified manual and computer based procedures and tasks, including data input as required; you will liaise with customers on a regular basis so good communication and...
-
Customer Service Advisors
1 week ago
Leeds, United Kingdom Lucy Walker Recruitment Full timeAre you available immediately and looking for a busy customer focused role over the summer? We are recruiting for a dynamic organisation with offices on the outskirts of Leeds who are seeking 2 customer service advisers to support a team with a back log of work. Working within this fully office based role, the successful candidates will be working 8-5...
-
Customer Service Advisor
4 weeks ago
Leeds, United Kingdom Search Consultancy Full timeCustomer Service Advisor Leeds City Centre £21,000 Monday - Friday 9am - 5.30pm Perm 19th April start Are you passionate about delivering outstanding customer service? Do you have ambitions of progressing in a global organisation? Have experience within customer service environments? We have an amazing opportunity for Customer Service Advisors to join...
-
Customer Service Advisor
1 month ago
Leeds, United Kingdom EMIS Group Plc Full time**Our Vision and Your Impact** Our vision is to be the leading provider of innovative healthcare technology that ultimately improves people’s lives. Responsible for providing essential technology to 10,000 healthcare organisations across all major UK health sectors, we are looking for **Customer Service Advisors** **to join our Service Desk function in...
-
Customer Service Advisor
6 days ago
Leeds, United Kingdom Page Personnel Full timeGreat organisation - Fantastic progression routes. **About Our Client**: Our client is a reputable organisation within its industry, with a significant workforce of employees. They are committed to improving the customer experience and pride themselves on their robust customer service department. - Provide accurate information to customers about services...
-
Customer Service Advisor
6 days ago
Leeds, United Kingdom Page Personnel - UK Full timeGreat organisation - Fantastic progression routes. **About Our Client**: Our client is a reputable organisation within its industry, with a significant workforce of employees. They are committed to improving the customer experience and pride themselves on their robust customer service department. - Provide accurate information to customers about services...
-
Customer Service Advisor
4 weeks ago
Leeds, United Kingdom Page Personnel Full time6 month FTC with the possibility of being made perm - Mon - Fri working patterns **About Our Client**: Our client is a respected public sector body, providing essential services across the UK. They have a significant presence nationwide, with a team of dedicated professionals committed to ensuring the highest standards of customer service. As a Customer...
-
Customer Service Agent
1 month ago
Leeds, United Kingdom Rawlins Paints Full timeA permanent, full time position has arisen within our busy Customer Service Office. Your day-to-day duties will include (but are not limited to): - Preparing and sending supplier purchase orders, adhering to the appropriate cut off times. - Processing customer orders over the phone and taking card payments/issuing pro-forma invoices. - Identify, research...
-
Advisor services
7 days ago
Leeds, United Kingdom Futures Full timeOur client is an industry leading manufacturer business looking to appoint a Customer Service Advisor. The successful Customer Service Advisor will be dealing with customers daily via the phone and email. It is important you have prior experience in customer service and or sales office. Customer Service Advisor / Customer Support / Customer Service / Sales...
-
Customer Service Agent
1 month ago
Leeds, United Kingdom Breedon Group plc Full time**Description**: We are currently seeking a Customer Service Agent to join the team on a permanent basis, based in Leeds, Yorkshire. Working within a team in a fast-paced environment you will be responsible for dealing with customer enquiries. The office also provides a distribution centre for a network of local concrete plants. **Key...
-
Service and Customer Coordinator
4 weeks ago
Leeds, United Kingdom Huntress Full timeService Coordinator £25,000-27,000 per annum Full time permanent position working 8:30am-5pm Monday-Thursday, with a 4pm finish on Friday. Please note this position is hybrid, four days in the office and one day working from home. The Role: - To take responsibility for the delivery of all services at nominated contract account - To attend all customer...
-
Customer Service Advisor
4 weeks ago
Leeds, United Kingdom Search Consultancy Full timeWould you like to work in a modern, recently refurbished office based in the heart of Leeds City Centre? Are you looking for a friendly, inclusive work environment that supports career development and promotes personal growth? We are looking for an Inbound Customer Service Advisor to work with our very successful financial services client. The company has...
-
Customer Service Advisor
4 weeks ago
Leeds, United Kingdom West Riding Recruitment Full timeSales Advisor/ Customer Service Advisor My client based in Leeds are currently recruiting a customer service advisor for their vastly growing business. Main Responsibilities: Dealing with incoming calls Chasing deliveries, arranging collections, arranging credits Processing sales orders on a bespoke windows-based system Prepare system quotations, source...
-
Customer Service Advisor
1 week ago
Leeds, United Kingdom West Riding Recruitment Full timeSales Advisor/ Customer Service Advisor My client based in Leeds are currently recruiting a customer service advisor for their vastly growing business. Main Responsibilities: Dealing with incoming calls Chasing deliveries, arranging collections, arranging credits Processing sales orders on a bespoke windows-based system Prepare system quotations, source...
-
Temp Customer Service
1 month ago
Leeds, United Kingdom EM Recruiting Full timeWe are recruiting for a Temporary Customer Care Coordinator for our client based in Horsforth. This is a full time role working Monday - Friday 8.30am - 5pm, with a hybrid working pattern, the contract is to last approximately 6 months! As Customer Care Coordinator you will: - Liasing with the maintenance team to schedule in works and confirm appointments...
-
Customer Engagement Officer
4 weeks ago
Leeds, United Kingdom Leeds Federated Housing Association Ltd Full time**Job Title**:Customer Engagement Officer **Location**: Leeds **Salary**:£27,501 plus Essential Car User Allowance based on the emissions of vehicle **Job Type**:Permanent, Full time **The closing date for this role is**:Midnight Sunday 12 March 2023. **Interviews will take place on**:Friday 24 March 2023 in Leeds. Leeds Federated is a housing...
-
Customer Service Executive
4 weeks ago
Leeds, United Kingdom Page Personnel - UK Full timeA new exciting Permanent Customer Service Executive Position in Leeds! - Working for a reputable business within the Legal Sector! **About Our Client**: Page Personnel have just registered a new exciting Permanent Customer Service Executive Position to work for a reputable business in central Leeds! This would be an exceptional opportunity for someone who...