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Customer Service Advisor

2 months ago

Manchester, United Kingdom Get-Recruited (UK) Ltd Full time
CUSTOMER SERVICE ADVISOR
FULLY REMOTE
UPTO £30,000 + GREAT BENEFITS + TRAINING AND DEVELOPMENT
THE OPPORTUNITY:
Get Recruited are working with a highly reputable business who are looking for a Customer Service Advisor to join their growing team. This is a fantastic opportunity to join a supportive business who offer fantastic career prospects and long-term development
THE ROLE:
Start to end management of customer journey.
Assist with daily administrative duties.
Oversee the entire order process for B2B clients ensuring accuracy, order entry, invoices and post order queries.
Set up and manage the client accounts.
Maintaining business relationships and keeping in regular contact with clients.
Conduct client onboarding calls via Zoom/Teams, welcome new clients and represent the company.
Be the main point of contact for clients, assist with any enquiries.
Present presentations to customers.THE PERSON:
Must have high admin and sales experience.
Have experience within a customer focused, Sales Advisor, Sales Support, Sales Representative, Customer Service, Sales and Customer Service Administrator or similar type or role
Strong Microsoft skills as well as CRM/CMS.
Must be confident in having client video calls.
Excellent organisation skills.
Experience in order processing and basic invoice experience.
Able to speak a European language is a bonus.Get Recruited is acting as an Employment Agency in relation to this vacancy