Current jobs related to Support Services Team Leader - Birstall - OLG Recruitment
-
Team Leader
4 months ago
Birstall, United Kingdom Card Factory Full timeJob Introduction **Location: birstall** **Contracted Hours Available: 17** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team Leaders...
-
Service Desk Analyst
2 weeks ago
Birstall, Kirklees, United Kingdom Daisy Corporate Services Full timeAbout the RoleWe are seeking a highly skilled and motivated Service Desk Analyst to join our team at Daisy Corporate Services. As a Service Desk Analyst, you will be the first point of contact for our customers, providing technical support and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide exceptional customer service and...
-
Service Desk Analyst
3 weeks ago
Birstall, Kirklees, United Kingdom Daisy Corporate Services Full timeAbout the RoleWe are seeking a highly skilled and motivated Service Desk Analyst to join our team at Daisy Corporate Services. As a Service Desk Analyst, you will be the first point of contact for our customers, providing technical support and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide exceptional customer service and...
-
IT Service Desk Professional
2 weeks ago
Birstall, Kirklees, United Kingdom Daisy Corporate Services Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Service Desk Analyst to join our team at Daisy Corporate Services. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesProvide timely and...
-
IT Service Desk Professional
3 weeks ago
Birstall, Kirklees, United Kingdom Daisy Corporate Services Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Service Desk Analyst to join our team at Daisy Corporate Services. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesProvide timely and...
-
Service Desk Analyst
4 days ago
Birstall, Kirklees, United Kingdom Daisy Corporate Services Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team at Daisy Corporate Services. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to customers via phone, email, and...
-
Service Desk Analyst
4 days ago
Birstall, Kirklees, United Kingdom Daisy Corporate Services Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team at Daisy Corporate Services. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to customers via phone, email, and...
-
Service Desk Analyst
2 weeks ago
Birstall, Kirklees, United Kingdom Daisy Corporate Services Full time{"title": "Service Desk Analyst", "description": "Job OverviewWe are seeking a skilled Service Desk Analyst to join our team at Daisy Corporate Services. As a Service Desk Analyst, you will be responsible for providing top-notch technical support to our customers, resolving issues efficiently, and ensuring a positive experience for our clients.Key...
-
Service Desk Analyst
2 weeks ago
Birstall, Kirklees, United Kingdom Daisy Corporate Services Full time{"title": "Service Desk Analyst", "description": "Job OverviewWe are seeking a skilled Service Desk Analyst to join our team at Daisy Corporate Services. As a Service Desk Analyst, you will be responsible for providing top-notch technical support to our customers, resolving issues efficiently, and ensuring a positive experience for our clients.Key...
-
Technical Support Specialist
2 weeks ago
Birstall, Kirklees, United Kingdom Daisy Corporate Services Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Service Desk Analyst to join our team at Daisy Corporate Services. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesProvide timely and...
-
Technical Support Specialist
3 weeks ago
Birstall, Kirklees, United Kingdom Daisy Corporate Services Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Service Desk Analyst to join our team at Daisy Corporate Services. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesProvide timely and...
-
IT Customer Service Advisor
4 months ago
Birstall, United Kingdom Daisy Corporate Services Full timeCompany Description Since being founded in 2001, Daisy delivers IT solutions and services to more than 2,000 UK businesses across all sectors - with a portfolio spanning Modern Workplace, Connectivity, Unified Communications, Cloud, Cyber Security and Operational Resilience. We are one of the largest providers of communications and IT solutions across the...
-
Customer Support Executive
4 months ago
Birstall, United Kingdom Elite Personnel Services Limited Full time**Are you seeking a new full-time permanent job in Customer Service as a Customer Support Executive? Would you like to work within a highly reputable, well-established company offering an outstanding benefits package? Is Birstall, West Yorkshire convenient for you? If so, this could be just the job for you!**: Working within a busy team, your duties as...
-
Service Desk Analyst
6 days ago
Birstall, Kirklees, United Kingdom Daisy Corporate Services Trading Limited Full timeJob DescriptionJob SummaryWe are seeking a highly skilled and motivated Service Desk Analyst to join our team at Daisy Corporate Services Trading Limited. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to...
-
Service Desk Analyst
6 days ago
Birstall, Kirklees, United Kingdom Daisy Corporate Services Trading Limited Full timeJob DescriptionJob SummaryWe are seeking a highly skilled and motivated Service Desk Analyst to join our team at Daisy Corporate Services Trading Limited. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to...
-
Customer Support Executive
3 months ago
Birstall, United Kingdom Elite Personnel Services Limited Full time**Are you seeking a new full-time job in Customer Service as a Customer Support Executive? Are you free to start immediately on a temporary to permanent basis? Would you like to work within a highly reputable, well-established company offering an outstanding benefits package? Is Birstall, West Yorkshire convenient for you? If so, this could be just the job...
-
Service Desk Analyst
2 weeks ago
Birstall, Kirklees, United Kingdom Daisy Corporate Services Trading Limited Full time{"title": "Job Description", "content": "Job OverviewWe are seeking a skilled Service Desk Analyst to join our team at Daisy Corporate Services Trading Limited. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve...
-
Service Desk Analyst
2 weeks ago
Birstall, Kirklees, United Kingdom Daisy Corporate Services Trading Limited Full time{"title": "Job Description", "content": "Job OverviewWe are seeking a skilled Service Desk Analyst to join our team at Daisy Corporate Services Trading Limited. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve...
-
Care Support Specialist
1 month ago
Birstall, Kirklees, United Kingdom St Anne's Community Services Full timeCare Support Specialist Department: Social Care Employment Type: Full Time Compensation: Competitive Salary Overview Established in 1971, St Anne's Community Services has evolved into one of the most prominent and esteemed charitable organizations in the North of England. Our mission is to assist nearly 2,000 vulnerable adults through...
-
Care Support Specialist
1 month ago
Birstall, Kirklees, United Kingdom St Anne's Community Services Full timeCare Support Specialist Department: Social Care Employment Type: Full Time Compensation: Competitive Salary Overview Established in 1971, St Anne's Community Services has grown to be one of the leading charitable organizations in the North of England. We are dedicated to assisting nearly 2,000 vulnerable adults through specialized...
Support Services Team Leader
4 months ago
The salary on offer is £25,344.67 per annum,
The working hours 37.5 per week Monday to Friday between 6.00 - 17.00 To meet the needs of the service, occasional early starts, must be flexible.
A full clean driving license will be required . A van and fuel will be provided.
About the role
As a Support Services Team Leader, you will supervise and support a team of Frontline FM colleagues within a dedicated patch of properties.
The role will involve completing rota’s and ensuring that administrative duties are carried out. You may also be involved in the recruitment of Frontline Colleague’s, as well as liaising with your customers, tenants, contractors. Some of your time will consist of planning and allocating work and checking that all duties have been carried out correctly and to the required standard.
You will manage your own time, splitting your time between each of the properties within your patch of colleagues and working from home. Ensuring that you are on hand and there to support our colleagues and customers where required.
This is a varied role, which requires someone with a background of supervising colleagues, ideally within a Facilities Management role.
Key Responsibilities
Complete any reports or paperwork associated with the role, including but not limited to, timesheets verification, absence records, annual leave information, stock order forms & Health & Safety audits
Undertake the rostering of staff and ensure all absences are appropriately covered
Responsible for the recruitment of staff, undertake their appraisal and monitor personal development. Undertake one to ones and appraisals
Recruit, induct and where appropriate train new employees or less experienced staff in accordance with training requirements
Manage a delegated budget
Undertake all planned and reactive ad hoc surveys/audits as necessary to manage the business performance
Liaise with your customers, tenants, contractors, and service users to understand day to day service pressures and coordinate any required response, providing professional advice and information where appropriate
Creating and managing purchase orders and timesheets
We also offer; 27 days holiday not including bank holidays, access to group personal pension plan including SMART contributions into which the company will contribute up to 6% towards your savings, training and development opportunities and NHS discounts.
To be considered for this role you will have:
Either City and Guilds level 3 cleaning and support services or equivalent demonstrable experience
Working knowledge of Health and Safety requirements
Experience of managing or supervising a team
Strong customer service skills
Strong administrative skills
Educated to NVQ2 level equivalent knowledge or experience
This role is all about the attitude and the person rather than qualifications, you must have a "Can Do" attitude and not be afraid to get stuck in when the business requires, weather that be cleaning or reception, Admin and spreadsheets.
If this is the role for you or you think this could be what you are looking for then apply today for immediate consideration
