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Customer Service Account Manager

5 months ago

Leeds, United Kingdom Staff Selection UK Ltd Full time
Our client in Bramley is searching for a vibrant and enthusiastic individual to become a valued member of their team on a permanent basis. With a company culture that embraces creativity from design to sales, it's a lively and enjoyable environment where you can thrive and develop in your role.
Job Description:
* You will have your own customer portfolio to develop and build on existing relationships.
* Provide customer support for trade customers, handling orders by phone, email, trade website.
* Working with various operating systems, currently Microsoft dynamics/BC, Nutshell, Zendesk • Work closely with our UK/US field Agents and their customers.
* Identifying opportunities to promote extra business through existing accounts.
* Developing new business by targeting accounts, new markets.
* Achieving agreed targets.
* Help to organise trade shows.
What’s required for the role:
* Be a Team Player, enthusiastic, fun with a firm personality.
* Organised, accurate with attention to detail
* Good communicator verbal and written
* Self-starter with initiative and a 'can do' attitude.
* Be able to work under pressure to tight schedules
* Work ethic – (flexible and hardworking)
* Computer literate and proficient in Microsoft Excel
* Be confident and accurate with numbers.
* Hold a full UK driving licence
* Minimum of 2 years’ experience in sale/customer service or field sales.
* Experience in Books, Homewares, Gift, Toy, Fashion or Accessorises would be beneficial.
If you feel you are a good fit for the role with the experience required please apply and one of our dedicated team will contact you asap