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Student Support Officer- Operation and Visa Compliance
2 months ago
Location: Huddersfield, Huddersfield International Study Centre
Salary: up to £23,424.63 per annum
We are looking for an enthusiastic and proactive individual to support student record management and assessment processes. This is a fast-paced environment, and the successful applicant will have excellent attendance to details as they will be required to ensure the accuracy of students’ records and possess excellent IT, communication and organisational skills. The post holder will be working in an open plan office, so it is important they enjoy working as part of a team in an international environment.
ABOUT THE ROLE
* Support the Student Experience Coordinator in exam planning, preparation, and management of examination papers.
* Assist in ensuring student results are recorded by deadlines and maintaining students’ progression records.
* Provide administrative support for meetings, including student induction preparation and enrolment processes.
* Ensure student files are recorded on required platforms and that student details (e.g., contact, visa, passport, sponsorship) are up to date on central databases.
* Work with the Student Experience Coordinator to ensure compliance with all student information and visa monitoring requirements.
* Handle general student enquiries, fee payment deadlines, and related enquiries.
* Produce student letters, order stationery and catering, and support student social activities and field trips as needed.
* Assist with the administration of student attendance monitoring processes during peak times.
ABOUT YOU
* Minimum standard of education demonstrated by GCSEs at Grade C/Grade 4 or above, including Maths and English, or equivalent/higher qualifications.
* Experience of working in an educational environment
* Working in a fast-paced pressurised office environment
* Experience of working in customer facing role (Desirable)
ABOUT US
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.
We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP
